Customer reviews of Maman et Bébé Nature

My order arrived quickly. I'm satisfied with the cloth diapers I ordered.

Good

Very clean and easy to understand.

Great products, fast delivery. However, right from the start of the order process it says “free shipping,” but that only applies to delivery to a pickup point... That's a bit disappointing, especially when ordering fairly expensive complete kits!

Fast delivery! Great.

Very good.

Very good, but I’m disappointed that the bamboo inserts are only sold in packs and not individually as well.

Good

My order is exactly as I expected; nothing to complain about.

Order arrived quickly and was well packaged.

There are now three different types of diapers: TE1, TE2, and TE1 with added double gussets, which are excellent.
The website is a little difficult for newcomers who know nothing about cloth diapers. This is feedback from a friend I recommended it to.
I had to explain everything to her.
Otherwise, the product is very good.

It would just be helpful to mention that it’s worth buying a few extra inserts with your first order to keep your TE2 diapers in rotation. Otherwise, fast dispatch, delivery by post, and although the box was torn open, the order was complete and intact.

I was able to track the progress of my delivery and received my product within a reasonable time.

Rather pleased with the quality and the price

Clear and well-organized website.

The website is great. This is the second time I've ordered from it, and I plan to order more products.

Fast delivery; now it's time to try the diapers.

I love it. I'm not giving it 5 stars because I haven't been able to try the diapers yet. Baby is due at the end of July. But otherwise, it's great!!

Very good website, with guaranteed ease of shopping.

Order received quickly and as expected. I had already made a first purchase with a Start and Go pack. The only downside, which isn't really the website's fault, is the limited selection compared with my first purchase in October 2019 (due to COVID-19). On the other hand, what's great is that I was able to contact Maman et Bébé Nature and got answers to all my questions almost immediately (within a few hours).

No problems, and the parcel tracking was impeccable.

Very good website!!! There's a good selection of diapers and helpful explanations.

Very well-designed website

Easy-to-access website.

A stock shortage issue was resolved quickly.

The website is fairly clear and easy to use

The website is quite well designed; however, I wish there were an easy option to choose the diaper colors in the bundles, since not everyone necessarily likes all the colors!

Very good website. I had seen the diapers on Facebook but couldn't find them on the website. I sent a message and got a reply very quickly, and I was able to find the diapers I wanted.

The package arrived quickly despite the lockdown. Everything was well packaged, and the diaper colors match the photos. I haven't tried them yet, but I'm delighted with the quality when handling them.

Beautiful, colorful website with good explanations

Since the baby has not been born yet, I can't tell you whether they are effective, but the four stars are for their practicality compared with other reusable diapers. They look easy to use.

Since the baby has not been born yet, I can't tell you whether they are effective, but the four stars are for their practicality compared with other reusable diapers. They look easy to use.

I am happy with my order (and can't wait to try it). The different inserts are very soft and the diapers are comfortable. I'm just a little disappointed because I ordered the TE2 starter kit just before it was restocked, so I had no choice (we're expecting a boy, and the only pack available had an orange diaper and a patterned one, but they were still nice). However, when my order arrived, I received a black diaper instead of the orange one. When I checked the website, I saw that these were the colors in the new packs offered after the restock. I would have liked you to contact me to let me know about the change, or simply let me choose from the new colors that had arrived. I didn't really want black for my baby.

Nice website; you can find useful information in the blog articles.

Very satisfied with my order. Outstanding responsiveness despite the current health crisis. I have recommended your products to my friends who are parents.

The mobile site navigation is a little confusing, but otherwise there's a good selection of products and fast shipping.

Delivery matched the order. The only minor issue was that a small square had been cut into the box with a box cutter. Luckily, the order was complete.

Good, except the product return process is long and not intuitive. Getting a refund isn't easy either (more than a month has passed since I made my request).

Easy-to-use website, easy-to-understand explanations, and fast delivery.

No problems with the order