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Rating: 4 out of 5
Pleasant website, lovely selection of diapers.
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Customer reviews of Maman et Bébé Nature
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 434 published reviews
Summary of reviews
Maman et Bébé Nature consistently delivers reliable service with fast, on-time delivery and carefully packaged parcels that reflect attention to detail. Customers highlight a broad and appealing product range, including cute, practical swimsuits and reusable swim diapers, with many noting accurate descriptions and items matching expectations. The store also earns strong praise for responsive, knowledgeable staff and helpful advice, as well as the quality and practicality of products like absorbent cotton liners and machine-washable diapers. Overall, shoppers repeatedly mention repeat purchases with satisfaction across product quality, delivery efficiency, and customer care.
Reviews 2 and 4 stars
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Rating: 4 out of 5
When you click to add an item to your cart, sometimes it gets added twice. I had to check my cart again before checking out, and several items were duplicated even though I had only added them once. However, I'm extremely satisfied with the products and recommend them without reservation. Super-fast delivery. Excellent customer service; the representative was very pleasant, friendly, and efficient. I'm a fan!!
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Rating: 4 out of 5
A few minor bugs were fixed over the weekend.
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Rating: 4 out of 5
Fast delivery.
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Rating: 4 out of 5
The order arrived quickly and was exactly as described.
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Rating: 4 out of 5
Good, we'll wait until the baby is born to try them...
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Rating: 4 out of 5
Fast delivery, package well protected, and the bandana bibs are super soft. I'm delighted with them. I'll come back with a comment about the diapers once our baby is here.
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Rating: 4 out of 5
Very good-quality products.
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Rating: 4 out of 5
Nothing to say. Just what I expected!
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Rating: 4 out of 5
Order arrived a little later than expected. Products as described. We'll see how they perform with use.
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Rating: 4 out of 5
Delivery arrived within 48 hours. The package was nicely presented and well organized. The extra explanatory leaflet was much appreciated.
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Rating: 4 out of 5
Good quality, colors as shown.
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Rating: 2 out of 5
Fast delivery, but I’m rather disappointed that I didn’t receive the model I asked for. I ordered two TE2 starter kits in pink (I have a little girl). I did receive the Indian print, but got the Pineapple print instead of Sun and Fun.
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Response from Maman et Bébé Nature
Hello, we’re sorry we made a mistake when shipping your order. Would you like us to offer you an exchange? Kind regards, Customer Service.
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Rating: 4 out of 5
I’m very satisfied with the diapers. They’re practical, and there were even care instructions included. The price is reasonable, and the diaper colors are lovely. Customer service was very helpful when I contacted them several times.
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Rating: 4 out of 5
The products seem to be good quality, but I didn’t receive the right color for one of my cloth diapers.
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Rating: 4 out of 5
My order arrived quickly. I’m satisfied with the product so far. The quality is pretty good. I think I’ll still buy more inserts to make laundry rotation easier. You need to change the diaper very regularly to avoid major leaks and having to change everything (insert AND cover) each time! Make sure to use a liner, or even two, for poop... (let it stick out a little at the back of the diaper. It doesn’t look great, but there’ll be less mess everywhere!) I’ll see how they hold up with longer-term use!
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Rating: 4 out of 5
Received on time.
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Rating: 4 out of 5
For a first order, I think it is necessary to speak to an advisor because cloth diapers require some explanation.
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Rating: 4 out of 5
Fast delivery.
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Rating: 4 out of 5
Pleasant website to browse. More advice and information about cloth diapers for beginners would be welcome. Fast delivery and the order arrived as expected.
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Rating: 4 out of 5
Good product, but given how much the diaper leaks, I might as well go for all-in-ones that need changing every time, because in my case it's impossible to use this diaper twice in a row.
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Rating: 4 out of 5
The parcel arrived in perfect condition, with all the products neatly packed and protected. The order arrived one day later than the estimated date, but parcel tracking was enabled and up to date.
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Rating: 4 out of 5
Thank you. The team is great and delivery was quick
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Rating: 4 out of 5
Diapers received in less than a week. Someone contacted me because one of my diapers was out of stock. They were very friendly and kindly offered me the choice of another model or a refund. I haven't had any leaks with the all-in-one diapers so far, but I've only tried them a few times since I just received them for my 4-month-old baby.
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Rating: 4 out of 5
Received very quickly. Haven't tried them yet, but they are as described, and I think they are good quality.
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Rating: 4 out of 5
Very good website, not disappointed with the items.
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Rating: 4 out of 5
I've only ordered once, so I can't give more than 4 stars. That said, it was delivered on time, so that's good.
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Rating: 4 out of 5
Happy with my order. It arrived quickly, and the customer service is great.
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Rating: 4 out of 5
Fast service and order as described.
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Rating: 4 out of 5
It's good, but the website could improve its search by letting you filter products for girls, boys, or unisex.
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Rating: 4 out of 5
It's easy to find what you're looking for. The bundles are well put together and look lovely. The explanations are clear. I regret that there is no information about where the diapers are made (China) and that the SGS label seems to have been obtained.
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Rating: 4 out of 5
The website is easy to understand and efficient when it comes to order preparation and delivery. However, a size guide would be helpful; I was surprised by the size of two products I ordered.
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Rating: 4 out of 5
Delivery time was met, and the products matched my expectations.
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Rating: 4 out of 5
The colors aren't the same as on the website, but the quality is there.
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Rating: 4 out of 5
I would like to find other products here: a bucket for cloth diapers, reusable cotton pads, etc.
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Rating: 4 out of 5
Order received very quickly; I haven't used the diaper long enough yet to judge how well it works :)
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Rating: 4 out of 5
I placed an order and received it sooner than the stated delivery time. The cloth diapers are very pretty. I've been using them for two days and haven't had any minor leaks, but that's normal since the inserts haven't yet reached their maximum absorbency. We'll see how they hold up over time, but so far, no problems.
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Rating: 4 out of 5
Product exactly as described.
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Rating: 4 out of 5
Interesting, high prices.
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Rating: 4 out of 5
The website is good, and the information for each item is clear.
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