Maman et Bébé Nature consistently delivers reliable service with fast, on-time delivery and carefully packaged parcels that reflect attention to detail. Customers highlight a broad and appealing product range, including cute, practical swimsuits and reusable swim diapers, with many noting accurate descriptions and items matching expectations. The store also earns strong praise for responsive, knowledgeable staff and helpful advice, as well as the quality and practicality of products like absorbent cotton liners and machine-washable diapers. Overall, shoppers repeatedly mention repeat purchases with satisfaction across product quality, delivery efficiency, and customer care.
The diapers look very good, but I ordered a safari design so I would have at least one diaper with a pattern like the one shown as an example on the website. AND all the diapers are plain!!!
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Deborah D.
Rating: 3 out of 5
following a purchase from 03/05/2025
The diapers are pretty and shipping was fast, but it would be good to specify on the product that it doesn't include an insert.
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Response from Maman et Bébé Nature
Hello, that's right: the classic collection TE2 diapers are sold without an insert. This is specified in the product description.
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Angelique S.
Rating: 3 out of 5
following a purchase from 06/03/2025
Ordered during my sixth month of pregnancy. The diapers look good, which is why I'm giving them 3 stars, as I haven't tried them yet. I'll revise my review once the baby arrives and I can give a more informed opinion. What I can say is that the stitching is beautifully done, the inside of the diapers seems natural, and the inserts are thick and look excellent. The advantage of the 15 diapers with these inserts is that you can buy more inserts later. The outside of the diaper seems waterproof. We'll see how well it holds up over time.
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Elodie G.
Rating: 3 out of 5
following a purchase from 05/09/2024
The parcel arrived in poor condition (but this was probably the postal service's fault). There was no special packaging inside to protect the fabrics.
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Sylvie C.
Rating: 3 out of 5
following a purchase from 28/03/2024
Very nice item, but delivery took far too long, even taking the Easter weekend into account. I won't order again.
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Response from Maman et Bébé Nature
Hello, you chose Mondial Relay, which is certainly an inexpensive carrier but has longer delivery times. The Easter weekend did indeed extend the delivery time, which unfortunately is beyond our control. We dispatched your order as soon as your purchase was confirmed. Kind regards, Customer Service.
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Magdalena M.
Rating: 3 out of 5
following a purchase from 01/12/2023
The information online isn't ideal. It was only when my order arrived that I realized some items were missing for my purchase to be complete.
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Maud C.
Rating: 3 out of 5
following a purchase from 20/06/2023
It says the size goes up to 2 years, but when I put it on my 6-month-old son, I was already using the tightest snaps. He is a little above average in height and weight, but I think it's a shame that he is already at the maximum size for the swimsuit.
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Jackielou D.
Rating: 3 out of 5
following a purchase from 27/01/2023
The website wasn't updated, and I almost couldn't pick up my parcel from the collection point in time. But I did receive it. The parcel was in perfect condition. Can't wait to use the products.
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Gwenaelle L.
Rating: 3 out of 5
following a purchase from 28/10/2022
Not absorbent enough and a little expensive for the quality of the diapers
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Response from Maman et Bébé Nature
Hello, when cloth diapers and inserts are new, they are not yet broken in, meaning they have not reached their maximum absorbency. To achieve this, you will need to wait until they have been washed 10 to 15 times. At that point, you will see that their absorbency is at its maximum. This is all explained in the brochure you received with your order. Please do not hesitate to contact us if you need any further information. Kind regards, Customer Service.
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Nora B.
Rating: 3 out of 5
following a purchase from 09/09/2022
Disappointed that I paid for home delivery when my parcel was delivered to a pickup point. Also, the diapers cannot be used for children weighing 3 kg; they are too big, even with the size-reducing snaps. Otherwise, very good quality and fairly clear instructions for use.
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Bonnet J.
Rating: 3 out of 5
following a purchase from 29/08/2022
I am very satisfied with the product, even though the washable cotton liners tend to slip around in the diaper because of their simple rectangular shape. However, I am very unhappy with the delivery service selected by the brand. Delivery was really too expensive (half the price of the product...) and it was sent to a pickup point, too, despite being a very small parcel.
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Laura V.
Rating: 3 out of 5
following a purchase from 17/08/2022
Very good and fast delivery. The TE2 diapers and microfiber inserts are great! Disappointed with the 4-layer bamboo and microfiber inserts, which fall apart after 6-7 months of use.
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Response from Maman et Bébé Nature
Thank you for your feedback on our products. Regarding your inserts, it is not normal for them to fall apart after 6 months of use. Something may be wrong with your care routine. Inserts that fall apart are often not rinsed after changing the baby. The ammonia in urine, if it is not rinsed off after a change, can damage your inserts (especially those made from plant-based materials such as bamboo) and eat away at the fabric. Please don't hesitate to contact us by phone (04 38 21 39 50) or email at [email protected] so we can help you.
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Alice C.
Rating: 3 out of 5
following a purchase from 28/09/2021
I give it 3 stars because the website is well designed, but there isn't enough information about the diapers and how they work.
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Response from Maman et Bébé Nature
Hello Alice. We're sorry to hear that you didn't find enough information about our products. However, we invite you to check out our blog and social media. We try to share as much information as possible about using our diapers. If you can't find what you're looking for, we'd be happy to speak with you by phone and answer all your questions! Have a nice day!
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Sonia V.
Rating: 3 out of 5
following a purchase from 07/04/2021
Lovely fabric, very soft and pleasant. Unfortunately, in my opinion, they're better suited as makeup-removing pads than as wipes for changing a baby... They're too thin for my taste, and I find they hold up less well to repeated high-temperature washes than the classic range I tried before (they shed fibers and seem to get thinner). A lovely product, but it doesn't meet my current needs. Twins go through a lot of wipes!
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Ophelie L.
Rating: 3 out of 5
following a purchase from 09/03/2021
I think the little diaper is great, but the bag and wipes are nothing special.
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Véronique G.
Rating: 3 out of 5
following a purchase from 26/01/2021
I wasn't expecting all these issues with leaks and the inserts being ineffective during the first few uses... As a childminder with three children, it's completely uncomfortable and a considerable amount of extra work... Perhaps I regret it; maybe I didn't choose the right website and the right cloth diapers... To help preserve the planet, I have to persevere... Disappointed by how leaky these diapers are.
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Response from Maman et Bébé Nature
Hello,
We are sorry that our products have not fully satisfied you.
The inserts need to be washed 10 to 15 times to reach their maximum absorbency.
I invite you to read this article, which should help you identify the cause of the leaks: https://mamanetbebenature.fr/blog/113_causes-fuites-couches-lavables.html
Please feel free to contact us by email or phone if you need advice on adjusting the products.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/08/2020
The website is well designed
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/07/2020
The website is good. However, the free-shipping threshold has gone up and is a bit excessive now.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2020
Fast delivery; product not tested yet!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2020
More demonstrations would be a plus for people who are unfamiliar with them.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/05/2020
The website is a little complicated to navigate, with lots of different categories, so it's hard for a beginner to find their way around. Not all the items were available. My order was shipped and delivered very, very quickly.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/05/2020
A good website, but not sure about the product dimensions.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/05/2020
I'm satisfied with the product, but for someone new to cloth diapers, it would have been really helpful to tell customers that buying extra inserts is highly recommended. You need 2 inserts at night for the baby's comfort, so by morning, the 4 remaining ones aren't enough to last through the day. So I'll have to place another order and pay the extra shipping costs, which aren't cheap! If I had bought the pack of 20 inserts at the same time, I wouldn't have had to pay shipping. This website doesn't offer enough advice to customers.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2020
The order arrived a week after I placed it, so very good considering the lockdown. The diaper covers are adorable. My daughter is a little skinny, though, and the leg openings, which aren't adjustable, are a bit large. Otherwise, I haven't tried them yet because they're still drying. We'll see!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/03/2020
Quality products and super-fast delivery. However, there was a mistake with my order when it was shipped, and if I hadn't called again a week later, I'd still be waiting for my items...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/03/2020
The website is pleasant and easy to use, and it's easy to find what you're looking for. Despite the information for beginners, there are no details about the drawbacks when getting started. In fact, I only learned when my parcel arrived that the inserts need to be washed several times before they work at 100%.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/03/2020
I never received the order. Reason: Covid-19
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Response from Maman et Bébé Nature
Hello,
Following the review you posted, we checked the delivery tracking for your order. It appears to have been delivered to your home on 23/03. Could you please confirm that you received it? Have a nice day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/03/2020
It's a shame that delivery to another address isn't possible (birth gift). The packaging was really basic.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/02/2020
Sorting by ascending price does not work.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/02/2020
Navigation would need to be more “logical” when sorting by ascending price (promotions are placed alongside their standard prices, for example).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2020
Not enough information about the swim diaper. I thought there was an insert inside.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/01/2020
The product matches the one I ordered; the only thing missing is an instruction manual for beginners like me.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/12/2019
I never had any problems with my previous orders until the last one, when instead of receiving 15 bamboo charcoal inserts, I received 15 regular ones. I got no reply after sending a message about this order error. Anyway, I’m quite annoyed because the bamboo ones are more expensive.
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Response from Maman et Bébé Nature
Hello, a new shipment of 10 bamboo charcoal inserts is being sent today. Kind regards, Customer Service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/12/2019
I paid for home delivery... The parcel was delivered to the building's caretaker even though I had stayed home to wait for it. I waited for nothing and therefore received it later than expected. Nevertheless, the products meet my expectations. Note: A few weeks ago, my first order was delivered to me in person. What happened the second time????
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/11/2019
Customer service is available. The site is a little complicated because there are so many products; when you're new to cloth diapers, it's not easy to find your way around.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/10/2019
Well-designed website, but the diapers could still be improved.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/09/2019
I had trouble connecting to the website. The selected patterns were out of stock, so delivery was very late. However, customer service was very friendly, accommodating, responsive, and easy to reach online and by phone. Thank you. The products are very satisfactory. There was a small complimentary wipe in the package, a thoughtful gesture that was much appreciated. Have a nice day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/09/2019
There aren’t enough instructions on how to adjust the diaper size for a newborn (there are lots of snaps, but what do you do with the excess fabric when it’s too big?). The insert seems bigger than the diaper; will it be uncomfortable when folded? So many questions without answers.
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Response from Maman et Bébé Nature
Hello, you can reach us in several ways: by phone, via the chat directly on the website’s home page, or by email. Please don’t hesitate to contact us; our customer service team will be happy to answer all your questions. Kind regards, Customer Service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/09/2019
The products seem to be good quality, but unfortunately the waterproof bag included in the order is missing.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/08/2019
Very fast delivery. One of the items arrived stained.
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