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Rating: 4 out of 5
Very satisfied with my order. Outstanding responsiveness despite the current health crisis. I have recommended your products to my friends who are parents.
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Customer reviews of Maman et Bébé Nature
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 434 published reviews
Summary of reviews
Maman et Bébé Nature consistently delivers reliable service with fast, on-time delivery and carefully packaged parcels that reflect attention to detail. Customers highlight a broad and appealing product range, including cute, practical swimsuits and reusable swim diapers, with many noting accurate descriptions and items matching expectations. The store also earns strong praise for responsive, knowledgeable staff and helpful advice, as well as the quality and practicality of products like absorbent cotton liners and machine-washable diapers. Overall, shoppers repeatedly mention repeat purchases with satisfaction across product quality, delivery efficiency, and customer care.
Reviews 3, 4 and 5 stars
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Rating: 5 out of 5
Product as described and in perfect condition on arrival!
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Rating: 5 out of 5
Easy to navigate website, with products well presented. Delivery took a little while, but the exceptional lockdown measures can cause these kinds of delays...
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Rating: 5 out of 5
Intuitive and pleasant website. Fast, careful delivery. No excessive packaging, which we love! Now to try the diapers.
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Rating: 5 out of 5
The order arrived very quickly. The diapers are beautiful; my daughter will look so cute in them and be really comfortable, I'm sure. A saving and an eco-friendly choice too. Thank you.
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Rating: 5 out of 5
Perfect delivery (despite the lockdown). They are so pretty! And the pacifier clip included as a gift is just adorable. Now we just have to wait for the baby to arrive so we can try them out!
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Rating: 5 out of 5
Fast
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Rating: 3 out of 5
The order arrived a week after I placed it, so very good considering the lockdown. The diaper covers are adorable. My daughter is a little skinny, though, and the leg openings, which aren't adjustable, are a bit large. Otherwise, I haven't tried them yet because they're still drying. We'll see!
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Rating: 4 out of 5
The mobile site navigation is a little confusing, but otherwise there's a good selection of products and fast shipping.
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Rating: 5 out of 5
The parcel arrived in very good condition, and the carrier's tracking was good.
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Rating: 5 out of 5
Nothing to say, perfect.
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Rating: 4 out of 5
Delivery matched the order. The only minor issue was that a small square had been cut into the box with a box cutter. Luckily, the order was complete.
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Rating: 4 out of 5
Good, except the product return process is long and not intuitive. Getting a refund isn't easy either (more than a month has passed since I made my request).
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Rating: 5 out of 5
Customer service is always excellent, helpful and friendly, even during this difficult time. The microfiber inserts from the TE2 set were missing from the parcel. One quick phone call and they were sent out right away. Thank you for your responsiveness and professionalism!
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Rating: 5 out of 5
Good quality. The baby hasn't arrived yet, so they haven't been tested, but the diaper is very pretty.
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Rating: 5 out of 5
As described.
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Rating: 5 out of 5
The website is very well designed.
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Rating: 5 out of 5
Product as described.
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Rating: 5 out of 5
Great, fast delivery even under the circumstances.
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Rating: 5 out of 5
Perfect, thank you!
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Rating: 5 out of 5
I've already bought the starter kit and I'm very happy with it. They're TE2 diapers, which means you don't have to wash the whole diaper every time. The online service is excellent and responsive if you have any questions. I recommend them 100%. I started using the diapers when my daughter was around four months old, when we began introducing solid foods, to avoid leaks.
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Rating: 5 out of 5
I bought a pack of 10 TE2 cloth diapers with bamboo and microfiber inserts (plus nursing pads). It arrived on time, the parcel was complete, and the diapers seem to be good quality. I'll confirm after using them :) I recommend this website. Thank you for making sure the order was shipped while we were in lockdown!
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Rating: 5 out of 5
Fast and efficient. In a word, perfect!
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Rating: 5 out of 5
Excellent quality.
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Rating: 3 out of 5
Quality products and super-fast delivery. However, there was a mistake with my order when it was shipped, and if I hadn't called again a week later, I'd still be waiting for my items...
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Rating: 5 out of 5
Well-designed website.
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Rating: 5 out of 5
Very good website. Quality products at reasonable prices.
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Rating: 4 out of 5
Easy-to-use website, easy-to-understand explanations, and fast delivery.
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Rating: 3 out of 5
The website is pleasant and easy to use, and it's easy to find what you're looking for. Despite the information for beginners, there are no details about the drawbacks when getting started. In fact, I only learned when my parcel arrived that the inserts need to be washed several times before they work at 100%.
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Rating: 5 out of 5
Fast shipping, good quality products
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Rating: 3 out of 5
I never received the order. Reason: Covid-19
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Response from Maman et Bébé Nature
Hello,
Following the review you posted, we checked the delivery tracking for your order. It appears to have been delivered to your home on 23/03. Could you please confirm that you received it? Have a nice day.
Following the review you posted, we checked the delivery tracking for your order. It appears to have been delivered to your home on 23/03. Could you please confirm that you received it? Have a nice day.
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Rating: 5 out of 5
Clear, practical website with everything you need to get started with cloth diapers.
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Rating: 4 out of 5
No problems with the order
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Rating: 5 out of 5
Delivered on time and the order was in perfect condition.
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Rating: 5 out of 5
Fast and accurate delivery
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Rating: 5 out of 5
Great website, very clear and pleasant to browse. It even includes a place to share ideas and advice. Customer service is always available and attentive. Shipments are fast and reliable.
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Rating: 4 out of 5
Always good quality, and order preparation is super fast. Very satisfied overall, even though one diaper came without an insert.
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Rating: 4 out of 5
I can't give it 5 stars yet, as I haven't given birth (in May), but the quality, colors, and softness of the products are excellent. Now I just need to try them.
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Very good. No problems. I recommend it.
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