Customer reviews of Maman et Bébé Nature

Pleasant and convenient website to browse.

Very good, fast and efficient service!

The website is very good, and the products are nice and inexpensive. I only wish there were more information about where they come from and how they are made. More information about the company and its philosophy would also be appreciated.

Clear website. Photos match the products.

This is my second order and I'm still not disappointed!

A clear website full of useful explanations for anyone starting out with cloth diapers. Affordable prices.

Delivery on time, clear and well-designed website. A wide selection at relatively low prices.

Very good

Clear, well-designed website; products are easy to find.

Not enough information about the different types of diapers.

Very good!

I'm delighted with my purchases (this was the second time I had ordered from this website). The customer service is also very pleasant and accommodating. I appreciated the phone call to let me know about a possible delivery delay and offer a solution if necessary!

Very efficient

I was hesitating between 2 and 3 stars. What I liked: the fairly well-designed website, fast shipping, and the customer service team's quick response in calling me after their initial mistake with the parcel. What I would have appreciated: having a replacement product sent by express delivery, since the mistake was theirs. What I really didn't like: 1) A diaper is described as having a bamboo charcoal inner layer and a bamboo insert, but I received one made of 100% polyester (this is clearly stated on the diaper's label), with a fleece lining, which is also polyester... I contacted customer service but haven't had a reply in 9 days... 2) I think the prices are ultimately too high considering the quality.

Very good product

Interesting offers, but it's a shame they don't have mattress sheets or baby linens.

I've visited many cloth diaper websites, but this one was the most pleasant to use. The navigation is very intuitive, and the products and bundles on offer are nice and reasonably priced (it's just a shame you can't choose the colors and patterns of the diapers in the large bundles).

Pleasant website, everything is very well explained, excellent value for money.

Very good website, but delivery is sometimes too slow (3 weeks for my last order).

Very pretty, good-quality swimsuits. However, one of the two swimsuits I ordered couldn't be delivered because it was out of stock... excellent follow-up from customer service to help me choose another one (although there was no goodwill gesture). A little disappointed with the liners, which aren't what I expected (they seem less resistant to washing, as I reuse them if they're only soiled with urine).

Very good quality. Very fast delivery. Lots of things to choose from. I would order other items. I recommend this website.

The products are very interesting, but I think the website could be made easier to use.

The product I ordered was out of stock, but this wasn't indicated online, so I was contacted by phone the day after I placed my order.

Very clear website, order received quickly and well packaged.

I've placed several orders on this website and am very satisfied. I recommend it.

Thank you for the little gift given because of the delivery delay. Thanks to the team!

Very good website. Attractive prices, quality products, fast shipping. Negative point: After several calls, I wasn't able to get through to the company "Maman et bb".

Excellent!!

Fast delivery and item as pictured.

Well-designed, reliable, and trustworthy website. I place my orders with complete confidence. No problems with the products or payments.

Fast and careful shipping. A personalized note inside the package with an extra gift (a reusable wipe). Perfect!

The best of the best, received quickly for my second order. Still very happy with the products and the website.

Fast delivery.

After a small issue with the website, I was very angry, but customer service called me on a Sunday and resolved the issue within a few hours. I received my order that week, so overall I can say I am very satisfied!

The website is pretty good, but I am disappointed that I didn't receive exactly the diapers I ordered because they were out of stock, even though this wasn't mentioned when I placed my order.

Good website, I'm happy with my order, good communication.

Great selection.

Order delivered quickly as stated and well packaged.

Very clear.

Order received quickly and great products (reusable swimsuit)!