Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 1, 2, 3, 4 and 5 stars

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J
Jacques M.
Rating: 5 out of 5
following a purchase from 05/12/2025
Perfect, from order to delivery, well done: it's a flawless performance!
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Richard S.
Rating: 5 out of 5
following a purchase from 06/12/2025
Very satisfied with this site dedicated to cycling. Responsiveness, speed of shipping, and professionalism. I recommend.
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Jean-Marie L.
Rating: 5 out of 5
following a purchase from 06/12/2025
Order managed efficiently by bike equipment. Thank you.
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Franc P.
Rating: 5 out of 5
following a purchase from 06/12/2025
Very responsive and professional site
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Laurent F.
Rating: 5 out of 5
following a purchase from 05/12/2025
Very interesting site: ultra-competitive prices and efficient delivery methods.
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Thierry D.
Rating: 5 out of 5
following a purchase from 05/12/2025
Perfect, simply.
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Norbert G.
Rating: 5 out of 5
following a purchase from 06/12/2025
Package conforms to my expectations. Fast delivery times.
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Jean-Paul B.
Rating: 5 out of 5
following a purchase from 06/12/2025
Correct delivery time
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Gilles C.
Rating: 4 out of 5
following a purchase from 07/12/2025
Package well received within a reasonable time, good service
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Stéphane W.
Rating: 5 out of 5
following a purchase from 07/12/2025
In every way, it meets my expectations, with bike equipment it becomes a habit, thank you.
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Jean-Yves D.
Rating: 5 out of 5
following a purchase from 06/12/2025
Perfect
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Michel E.
Rating: 5 out of 5
following a purchase from 05/12/2025
always up to the mark for several years that I have been using MV, keep it up.
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Jean-Luc G.
Rating: 5 out of 5
following a purchase from 07/12/2025
Quickly done, well done, fast delivery.
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Frank T.
Rating: 5 out of 5
following a purchase from 07/12/2025
Material as described, fast delivery.
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André R.
Rating: 1 out of 5
following a purchase from 06/12/2025
Never received the package
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Response from Materiel-velo.com
Hello André,

Thank you for taking the time to share your experience. We are sincerely sorry to hear that you have not received your package.
However, the package tracking indicates a delivery on 11/12.
We invite you to contact us directly so that we can assist you as best as possible in this situation.

Best regards,
The Materiel-velo.com team
C
Christian A.
Rating: 5 out of 5
following a purchase from 06/12/2025
Order compliant at a very interesting price and received quickly.
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Olivier B.
Rating: 5 out of 5
following a purchase from 05/12/2025
Very good shopping site for bike equipment
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Christophe P.
Rating: 5 out of 5
following a purchase from 06/12/2025
Perfect as always
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Michel B.
Rating: 5 out of 5
following a purchase from 06/12/2025
Good appreciation of my order and delivery
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Lionel L.
Rating: 1 out of 5
following a purchase from 30/11/2025
VERY GOOD
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Robert L.
Rating: 5 out of 5
following a purchase from 05/12/2025
delivery as expected and fast nothing to say except thank you
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Alberto M.
Rating: 5 out of 5
following a purchase from 03/12/2025
As always everything correct.
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Stefan K.
Rating: 5 out of 5
following a purchase from 04/11/2025
Order processed and sent quickly. Customer service and telephone advice are top-notch!
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Stefan K.
Rating: 5 out of 5
following a purchase from 01/12/2025
Order processed and shipped quickly. Customer service and phone advice are top-notch!
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Laurence D.
Rating: 5 out of 5
following a purchase from 30/11/2025
serious site and quality products
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Thierry M.
Rating: 5 out of 5
following a purchase from 04/12/2025
Delivery compliant and express shipping
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Nathalie V.
Rating: 5 out of 5
following a purchase from 01/12/2025
Perfect
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Charles G.
Rating: 5 out of 5
following a purchase from 02/12/2025
Complete catalog, precise descriptions and fast delivery. Top-notch!
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Bruno D.
Rating: 5 out of 5
following a purchase from 04/12/2025
Fast and compliant delivery, as always.
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Gerard D.
Rating: 5 out of 5
following a purchase from 05/12/2025
Product conforms fast delivery
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Yves G.
Rating: 5 out of 5
following a purchase from 04/12/2025
Flawless.
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Jean-Luc S.
Rating: 5 out of 5
following a purchase from 04/12/2025
ALL GOOD, fast delivery to the relay point;
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Olivier S.
Rating: 5 out of 5
following a purchase from 04/12/2025
always on top
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Jean-Pierre Y.
Rating: 5 out of 5
following a purchase from 05/12/2025
Delivery as per my order, deadline respected.
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Claude P.
Rating: 5 out of 5
following a purchase from 04/12/2025
very fast delivery
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Christine H.
Rating: 5 out of 5
following a purchase from 04/12/2025
perfect
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Nathalie C.
Rating: 5 out of 5
following a purchase from 30/11/2025
Order received very quickly. I haven't tried the bags yet but they are of quality...
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Robert G.
Rating: 3 out of 5
following a purchase from 03/12/2025
Hello, among my ordered items in my recent purchase is the rear light which poses a problem regarding its operating duration. After an hour it stops in continuous mode.
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Response from Materiel-velo.com
Hello Robert,

Thank you for taking the time to share your feedback. We are sorry to hear that the rear light is not working properly and stops after an hour. Please feel free to contact our after-sales service for assistance.

Best regards,
The team at Materiel-velo.com
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Thomas L.
Rating: 5 out of 5
following a purchase from 27/11/2025
Very responsive customer service. Thank you
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Christophe V.
Rating: 2 out of 5
following a purchase from 28/11/2025
Long delivery times, very long, with a product probably out of stock (but not specified at the time of order) and waiting for restocking from the supplier... But without communication from the seller, unfortunately
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Response from Materiel-velo.com
Hello Christophe,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We are doing our best to improve communication regarding our products and their availability.
We have indeed experienced a supply issue regarding the Wahoo home trainers.

Best regards,
The Materiel-velo.com team
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