Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
5 12k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 1, 2, 3, 4 and 5 stars

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F
Frédéric G.
Rating: 5 out of 5
following a purchase from 22/12/2025
Very good choice of products, and good value for money with reduced price delivery from 70 euros.
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C
Christophe Z.
Rating: 5 out of 5
following a purchase from 25/12/2025
Nothing to report
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M
Michel D.
Rating: 5 out of 5
following a purchase from 17/12/2025
Material compliant. Fast delivery.
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J
Jean G.
Rating: 5 out of 5
following a purchase from 10/12/2025
serious and competent team
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T
Thomas G.
Rating: 2 out of 5
following a purchase from 02/12/2025
Order placed on 02/12, received on the 31st and not in full. Otherwise, customer service is reachable.
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Response from Materiel-velo.com
Hello Thomas,

Thank you for taking the time to share your experience. We are sorry to learn that your order was not delivered in full due to a shortage from our supplier and we have refunded the missing part. Rest assured that we are doing our best to improve our services.

Best regards,
The Materiel-velo.com team
T
Tom B.
Rating: 5 out of 5
following a purchase from 25/12/2025
Ok
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S
Stephane V.
Rating: 5 out of 5
following a purchase from 25/12/2025
Order received on time.
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O
Olivier M.
Rating: 5 out of 5
following a purchase from 24/12/2025
Order received very quickly and my ordering mistake was addressed immediately
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H
Hervé S.
Rating: 5 out of 5
following a purchase from 24/12/2025
Nothing to report
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J
Joel B.
Rating: 5 out of 5
following a purchase from 24/12/2025
product as described, fast delivery, top
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J
Julien B.
Rating: 5 out of 5
following a purchase from 24/12/2025
Always so serious and fast. Thank you
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J
Joel B.
Rating: 5 out of 5
following a purchase from 26/12/2025
Top as usual, very serious
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F
Frédéric L.
Rating: 5 out of 5
following a purchase from 18/12/2025
Perfect.
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E
Eric V.
Rating: 5 out of 5
following a purchase from 24/12/2025
Matches the order, fast,
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A
Alban Z.
Rating: 5 out of 5
following a purchase from 26/12/2025
Received bike cleats very quickly and as expected. I recommend.
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G
Guillaume L.
Rating: 5 out of 5
following a purchase from 26/12/2025
Serious site, important product choice and quality, fast delivery. I will gladly recommend!
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H
Helene M.
Rating: 5 out of 5
following a purchase from 21/12/2025
Great!
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B
Bernard G.
Rating: 5 out of 5
following a purchase from 25/12/2025
Always faithful to their commitments, my order was processed and shipped quickly and the delivery was perfect.
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B
Bruno C.
Rating: 5 out of 5
following a purchase from 26/12/2025
I highly recommend, very fast, shipped on Thursday, received on Friday!!! Purchase as described, I highly recommend
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L
Ludovic B.
Rating: 5 out of 5
following a purchase from 24/12/2025
Price, availability and very fast shipping
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L
Laurent M.
Rating: 5 out of 5
following a purchase from 25/12/2025
TOP!
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F
Florent C.
Rating: 5 out of 5
following a purchase from 25/12/2025
Very good, product as described and delivered quickly
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M
Mihai Andrei G.
Rating: 5 out of 5
following a purchase from 26/12/2025
I recommend!
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L
Laurent M.
Rating: 5 out of 5
following a purchase from 24/12/2025
Nickel!!
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R
Richard T.
Rating: 1 out of 5
following a purchase from 24/12/2025
Perfect, I am very happy
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C
Christophe R.
Rating: 5 out of 5
following a purchase from 24/12/2025
Very very good fast refund
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C
Christian G.
Rating: 5 out of 5
following a purchase from 05/12/2025
Order received, compliant and on time.
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J
Jean Pascal J.
Rating: 5 out of 5
following a purchase from 22/12/2025
Very professional, very good advice, very responsive, I recommend bike equipment.
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M
Marie C.
Rating: 5 out of 5
following a purchase from 17/12/2025
Perfect, delivery was ensured before Christmas, thank you!
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T
Thierry V.
Rating: 5 out of 5
following a purchase from 10/12/2025
Nothing to report, perfect
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J
Jean Jacques B.
Rating: 5 out of 5
following a purchase from 19/12/2025
Product well in line with what I expected,
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P
Patrick R.
Rating: 5 out of 5
following a purchase from 23/12/2025
No issues with the material, except for delivery refused at the relay point due to the size of the package.
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S
Stephane M.
Rating: 5 out of 5
following a purchase from 19/12/2025
OK
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R
Radu-Daniel G.
Rating: 5 out of 5
following a purchase from 24/12/2025
Yes order received in very good condition thank you very much and I wish you a very Happy New Year 2026 Thank you.
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P
Pascal L.
Rating: 5 out of 5
following a purchase from 23/12/2025
FAST SHIPPING. TOP
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P
Paolo B.
Rating: 4 out of 5
following a purchase from 23/12/2025
As always, I am satisfied, thank you.
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G
Gregory D.
Rating: 5 out of 5
following a purchase from 23/12/2025
Product conforms to the order, fast delivery, thank you
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J
Jean F.
Rating: 5 out of 5
following a purchase from 19/12/2025
Perfect
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M
Martine B.
Rating: 5 out of 5
following a purchase from 18/12/2025
Fast delivery
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M
Marc B.
Rating: 5 out of 5
following a purchase from 23/12/2025
Nothing to say it's perfect
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