Customer reviews of Materiel-velo.com

9,7 /10

Based on 11 769 published reviews

5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 1, 2, 3, 4 and 5 stars

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Patrick V.

Published on 23/10/2025 à 17h40 following a purchase from 12/10/2025

Solid tires. EXCELLENT grip on wet surfaces. The performance is very good.

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Patrice D.

Published on 23/10/2025 à 17h00 following a purchase from 11/10/2025

the delivered products correspond exactly to my request, delivery on time as usual

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Enrico F.

Published on 23/10/2025 à 16h36 following a purchase from 12/10/2025

perfect

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Hugues F.

Published on 23/10/2025 à 16h32 following a purchase from 12/10/2025

Delivery as per the order.

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Gerard T.

Published on 23/10/2025 à 16h29 following a purchase from 13/10/2025

Satisfied with my order and delivery.

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Antoine V.

Published on 23/10/2025 à 16h22 following a purchase from 11/10/2025

Deadlines respected, unbeatable price.

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Guillaume N.

Published on 23/10/2025 à 16h22 following a purchase from 08/10/2025

Perfect!!!

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Didier G.

Published on 23/10/2025 à 16h19 following a purchase from 11/10/2025

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Christian C.

Published on 23/10/2025 à 16h17 following a purchase from 11/10/2025

Perfect

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Gerrit G.

Published on 23/10/2025 à 16h12 following a purchase from 11/10/2025

A quick delivery from abroad.

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Gerard M.

Published on 23/10/2025 à 16h09 following a purchase from 12/10/2025

Order delivered quickly

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Nicolas D.

Published on 23/10/2025 à 16h05 following a purchase from 12/10/2025

The shipment is top-notch, unfortunately the 2 wheels were warped, my bike shop fixed them, but at this price it's not normal

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Response from Materiel-velo.com Published on 24/10/2025

Hello,
Your message concerns a customer service issue rather than a real review of the product's use.
To better address the mentioned problem, I ideally invite you to contact our customer service, so we can provide a solution as much as possible.
The Materiel-velo.com team

Titouan T.

Published on 23/10/2025 à 16h02 following a purchase from 11/10/2025

Website not very intuitive with rather vague product descriptions in addition to prices that are too high

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Response from Materiel-velo.com Published on 24/10/2025

Hello Titouan,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience on our site did not meet your expectations. Your comments regarding the intuitiveness of the site and the product descriptions are valuable and will help us improve our services. For this, you can contact us at 04 74 694 694 to discuss this matter. Additionally, regarding our prices, we do our best and are quite competitive.

We hope to welcome you again and provide you with a more satisfying experience in the future.

Best regards,
The Materiel-velo.com team

Dominique D.

Published on 23/10/2025 à 16h01 following a purchase from 12/10/2025

Good site

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Bruno U.

Published on 23/10/2025 à 15h53 following a purchase from 10/10/2025

Product as described and shipped quickly.

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Abdelhafid L.

Published on 23/10/2025 à 15h52 following a purchase from 12/10/2025

Highly recommended

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Lionel A.

Published on 23/10/2025 à 15h50 following a purchase from 12/10/2025

very good!

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Daniel F.

Published on 23/10/2025 à 15h49 following a purchase from 12/10/2025

Very good

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Dom J.

Published on 23/10/2025 à 15h49 following a purchase from 11/10/2025

Perfect

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Delphine C.

Published on 23/10/2025 à 15h46 following a purchase from 11/10/2025

The prices are competitive and the shipping is fast. As usual, by the way

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Vincent A.

Published on 23/10/2025 à 15h44 following a purchase from 12/10/2025

Very interesting price, express delivery

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Guy C.

Published on 23/10/2025 à 15h42 following a purchase from 12/10/2025

Fast and compliant delivery

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Cyril C.

Published on 23/10/2025 à 15h41 following a purchase from 12/10/2025

impeccable product conforming to my order

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Gerard S.

Published on 23/10/2025 à 15h40 following a purchase from 12/10/2025

The product met expectations perfectly. Good reference. Fast shipping.

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Vincent T.

Published on 23/10/2025 à 15h38 following a purchase from 11/10/2025

Excellent after-sales service

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Didier S.

Published on 23/10/2025 à 15h38 following a purchase from 12/10/2025

Order processed quickly. Delivery time is fine.

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Christophe B.

Published on 23/10/2025 à 15h37 following a purchase from 12/10/2025

Essential to keep riding in winter. I use it with the ROUVY app without any problem. Very happy with my purchase.

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Sébastien G.

Published on 23/10/2025 à 15h34 following a purchase from 12/10/2025

Nothing, fast shipping, site to recommend

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Thierry L.

Published on 23/10/2025 à 15h33 following a purchase from 10/10/2025

Fast delivery and convenient to pick up at a relay point.

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Philippe M.

Published on 23/10/2025 à 15h32 following a purchase from 12/10/2025

Very happy nothing to say

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Ioannis Z.

Published on 23/10/2025 à 15h30 following a purchase from 11/10/2025

Super fast I recommend!!!

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Franco B.

Published on 23/10/2025 à 11h01 following a purchase from 09/10/2025

Very fast delivery, order made on Thursday evening and received on Saturday with standard DPD home delivery! I now have a beautiful ULTEGRA 12v crankset at an unbeatable price! Thank you Materiel-Vélo!!

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David R.

Published on 23/10/2025 à 08h22 following a purchase from 26/09/2025

As always, fast delivery to Réunion.

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Thierry M.

Published on 22/10/2025 à 13h12 following a purchase from 06/10/2025

Very good but the delay was a bit longer than announced. But it's not a big deal, I received the equipment in time to go on a trip. Thank you.

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Bartosz O.

Published on 22/10/2025 à 07h30 following a purchase from 06/10/2025

Everything perfect, thank you!

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Jean-Luc V.

Published on 22/10/2025 à 06h34 following a purchase from 08/10/2025

Excellent store offering customers fast and quality service for any request made directly or through the website. Don't change anything. Well done!

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Frederic E.

Published on 21/10/2025 à 19h01 following a purchase from 09/10/2025

Perfect

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Christophe D.

Published on 21/10/2025 à 16h54 following a purchase from 09/10/2025

Received on time, no particular problem.

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Abel M.

Published on 21/10/2025 à 16h23 following a purchase from 07/10/2025

Delivered in a week in optimal conditions. Good product at the best market price

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Frederic M.

Published on 21/10/2025 à 16h12 following a purchase from 09/10/2025

Very good

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