Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 768 published reviews
5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 1, 2, 3, 4 and 5 stars

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J
Jean-Jacques B.
Rating: 5 out of 5
following a purchase from 10/09/2025
Impeccable customer service.
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J
J-François V.
Rating: 5 out of 5
following a purchase from 14/09/2025
Excellent product arrived on time
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Patrick P.
Rating: 5 out of 5
following a purchase from 29/08/2025
Speed of shipping, return compliant and fast, refund made in the best time, choice of products
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F
Fabrice L.
Rating: 5 out of 5
following a purchase from 13/09/2025
Arrived on time, the saddle meets my expectations and I realize that this is an important element that I had neglected until now. I have better performance and no longer feel discomfort in the ischial area.
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G
Guillaume C.
Rating: 5 out of 5
following a purchase from 14/09/2025
Delivery and product as described
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P
Philippe R.
Rating: 5 out of 5
following a purchase from 15/09/2025
Fast delivery via Chronopost, very satisfied.
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Thierry C.
Rating: 5 out of 5
following a purchase from 13/09/2025
Very pleasant site, multiple choices. Responsiveness for sending the package. Very reasonable price. Top.
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H
Hubert J.
Rating: 5 out of 5
following a purchase from 15/09/2025
Product conforms to the order, very well packaged.
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O
Olivier S.
Rating: 5 out of 5
following a purchase from 15/09/2025
Reasonable price and order received quickly!
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F
Fabrice B.
Rating: 5 out of 5
following a purchase from 14/09/2025
Product conforms and delivered quickly.
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G
Gardelli K.
Rating: 5 out of 5
following a purchase from 08/09/2025
Very good quality shoe for a reasonable price
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R
Richard C.
Rating: 5 out of 5
following a purchase from 15/09/2025
Good in every respect, the product corresponds to what I had in mind.
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Patrice M.
Rating: 5 out of 5
following a purchase from 15/09/2025
Order delivered quickly and as expected
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C
Christian H.
Rating: 5 out of 5
following a purchase from 12/09/2025
I am super satisfied with my purchase and the product. Super fast delivery to French Polynesia. Thank you very much, matériel vélo
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L
Lionel T.
Rating: 5 out of 5
following a purchase from 15/09/2025
Fast delivery.
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M
Marco J.
Rating: 3 out of 5
following a purchase from 07/09/2025
Hello, late shipment even though payment was received 8 days prior. The shipment was careful, everything was perfectly packaged. The hardware for the rear disc brake caliper is missing and the bottom bracket housing.
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Response from Materiel-velo.com
Hello,

As mentioned by phone, these items are not provided in the group you purchased.

Remaining at your disposal
The Materiel-velo.com team
J
Jean-Michel L.
Rating: 5 out of 5
following a purchase from 15/09/2025
As usual, perfect, best regards.
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J
Joël R.
Rating: 5 out of 5
following a purchase from 12/09/2025
nothing to report
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Julien R.
Rating: 5 out of 5
following a purchase from 15/09/2025
Order delivered quickly
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Julien P.
Rating: 5 out of 5
following a purchase from 15/09/2025
Very satisfied.
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Julien C.
Rating: 5 out of 5
following a purchase from 15/09/2025
Perfect
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Francis W.
Rating: 5 out of 5
following a purchase from 15/09/2025
Super good service
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F
Felix G.
Rating: 5 out of 5
following a purchase from 15/09/2025
I appreciated your approach and thank you very much.
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Arthur Marius H.
Rating: 5 out of 5
following a purchase from 14/09/2025
Nothing to report.
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F
Fred F.
Rating: 5 out of 5
following a purchase from 14/09/2025
Top-notch!
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C
Christophe P.
Rating: 5 out of 5
following a purchase from 15/09/2025
Speed of order processing and satisfaction with the products.
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Stéphane D.
Rating: 5 out of 5
following a purchase from 15/09/2025
Top very fast delivery!
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Sylvain C.
Rating: 5 out of 5
following a purchase from 04/09/2025
Great site, thank you
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B
Bon F.
Rating: 5 out of 5
following a purchase from 15/09/2025
Fast and well packaged.
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R
Romain S.
Rating: 5 out of 5
following a purchase from 28/08/2025
Express service!!! Quality price report +++
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F
Francis D.
Rating: 5 out of 5
following a purchase from 15/09/2025
No issues, the deadlines are respected, the prices reasonable.
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Steve B.
Rating: 5 out of 5
following a purchase from 14/09/2025
Respect for the delivery time. In short, pros!
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Yves C.
Rating: 5 out of 5
following a purchase from 16/09/2025
As every time I ordered on this site I was very satisfied...
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C
Cecile B.
Rating: 5 out of 5
following a purchase from 15/09/2025
Very good
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E
Eric G.
Rating: 5 out of 5
following a purchase from 15/09/2025
Very interesting prices. Fast and careful delivery
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A
Alain B.
Rating: 5 out of 5
following a purchase from 14/09/2025
Fast shipping, delivery tracking. Ordered products conform to the description. I recommend.
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Philippe A.
Rating: 5 out of 5
following a purchase from 15/09/2025
Always precise about the quality and timing of the order. I recommend the seriousness
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C
Christian Z.
Rating: 5 out of 5
following a purchase from 14/09/2025
I am very happy with my very fast order Thank you
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C
Cedric S.
Rating: 5 out of 5
following a purchase from 15/09/2025
Completely satisfactory regarding the speed of shipping and receiving the package. Excellent customer service easily reachable by phone.
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P
Patrick R.
Rating: 5 out of 5
following a purchase from 15/09/2025
Fast delivery and always professional
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