Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 754 published reviews
5 10,8k 92% 4 578 5% 3 162 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 1, 2, 3, 4 and 5 stars

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P
Patrick M.
Rating: 5 out of 5
following a purchase from 04/09/2025
Quick, everything is there, no surprises. Top. Thank you
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Derouet D.
Rating: 5 out of 5
following a purchase from 30/08/2025
Well received but a bit long delays
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Jean-Yves F.
Rating: 5 out of 5
following a purchase from 04/09/2025
It's OK
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Jean Michel M.
Rating: 5 out of 5
following a purchase from 04/09/2025
Very good
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Michel D.
Rating: 5 out of 5
following a purchase from 04/09/2025
Good for the speed of delivery
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Fadi H.
Rating: 5 out of 5
following a purchase from 03/09/2025
Nothing to complain about, the products (two brake calipers and pads) conform to the description and the shipping was really very fast! I recommend!!
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Jean-Marc L.
Rating: 5 out of 5
following a purchase from 04/09/2025
Trustworthy site, wide choice of equipment, very satisfied
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Stéphane L.
Rating: 5 out of 5
following a purchase from 04/09/2025
Order placed in the afternoon and received the next day Saturday in a nearby bike equipment store (first thing in the morning!). Top notch. And service + advice always impeccable in the store ;)
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Pascal P.
Rating: 5 out of 5
following a purchase from 04/09/2025
Fast and compliant
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Xavier L.
Rating: 5 out of 5
following a purchase from 03/09/2025
Still as serious
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Patrick C.
Rating: 5 out of 5
following a purchase from 03/09/2025
Everything is ok, nothing to complain about, thank you
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Paul L.
Rating: 5 out of 5
following a purchase from 01/09/2025
no problem
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Jean-Luc F.
Rating: 5 out of 5
following a purchase from 02/09/2025
Everything is ok
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Franck P.
Rating: 5 out of 5
following a purchase from 02/09/2025
Quickly delivered and products as described
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Philippe H.
Rating: 5 out of 5
following a purchase from 28/08/2025
Good support and follow-up for a defective Bryton counter, the customer service cost me nothing
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Frederic T.
Rating: 5 out of 5
following a purchase from 30/08/2025
Campagnolo quality... nothing to report
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Guy S.
Rating: 5 out of 5
following a purchase from 02/09/2025
Very happy, fits very well on the bike I recommend.
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Dominique C.
Rating: 4 out of 5
following a purchase from 31/08/2025
Good presentation.
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Emmanuel M.
Rating: 5 out of 5
following a purchase from 03/09/2025
Everything is perfect. Materials purchased and delivery
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Pascal C.
Rating: 5 out of 5
following a purchase from 03/09/2025
perfect
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Florent D.
Rating: 5 out of 5
following a purchase from 02/09/2025
My order arrived on time and in good condition, well packaged at a fair price. Thank you
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Thierry R.
Rating: 5 out of 5
following a purchase from 02/09/2025
Nothing to report, order conforms
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Christian B.
Rating: 5 out of 5
following a purchase from 03/09/2025
Very good
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Julien F.
Rating: 5 out of 5
following a purchase from 31/08/2025
First order and everything went well.
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Gilles M.
Rating: 5 out of 5
following a purchase from 03/09/2025
Website for everything related to bikes, road, MTB (ae), tv (
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Andre S.
Rating: 5 out of 5
following a purchase from 02/09/2025
Very good thank you
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Jean David M.
Rating: 5 out of 5
following a purchase from 30/08/2025
top
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Jean Paul L.
Rating: 5 out of 5
following a purchase from 03/09/2025
Perfect
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Patrick C.
Rating: 5 out of 5
following a purchase from 21/08/2025
No issues
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Laurent L.
Rating: 5 out of 5
following a purchase from 02/09/2025
A wide choice, top advisors with expert advice. I highly recommend!
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Raphaël H.
Rating: 5 out of 5
following a purchase from 02/09/2025
Simple and effective. I was able to modify my order by phone, which is not the case with all online sales sites!
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Jean-Paul D.
Rating: 5 out of 5
following a purchase from 02/09/2025
Correct delay
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Laurent D.
Rating: 5 out of 5
following a purchase from 03/09/2025
Delivery respected. Quality product.
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Alexandre B.
Rating: 5 out of 5
following a purchase from 25/08/2025
Top
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Richard B.
Rating: 4 out of 5
following a purchase from 02/09/2025
Product conforms to my order.
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Cédric C.
Rating: 5 out of 5
following a purchase from 03/09/2025
Trustworthy site, interesting promotions, fast service.
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Romuald P.
Rating: 5 out of 5
following a purchase from 02/09/2025
Very good site, good price, fast delivery, friendly customer service.
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Jacques M.
Rating: 5 out of 5
following a purchase from 02/09/2025
compliant products and fast shipping
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Nicolas D.
Rating: 2 out of 5
following a purchase from 03/09/2025
Delivery time too long announced at 1 to 2 days ultimately more than 1 week
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Response from Materiel-velo.com
Hello,

Thank you for your feedback and we apologize for the observed delay.

Your order did arrive in store on time, but an error on our part delayed the update of the status
M
Maxence P.
Rating: 5 out of 5
following a purchase from 02/09/2025
Top
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