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P
Rating: 3 out of 5
As always at MV, the service is excellent. A perfect shopping experience, thank you!
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 743 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2, 3 and 4 stars
Reset filtersR
Rating: 4 out of 5
Good products just the delivery different from the chosen location.
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B
Rating: 4 out of 5
Content compliant with the order. Delivery time to be improved and inform the customer if there is a delay due to restocking.
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M
Rating: 4 out of 5
Very well I have not yet mounted the tire to follow
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V
Rating: 3 out of 5
Order compliant and fast, but I was not informed of the availability of my item even though my contact details are correct: phone + email... Mediocre store reception.
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L
Rating: 4 out of 5
There are quite a few products even though shipping remains expensive for overseas territories. One item was poorly packaged and ended up leaking, but very good site.
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B
Rating: 4 out of 5
Very good product, in line with my expectations. The only downside is the packaging, which I found a bit light: the headset was moving around in the box and was not sufficiently secured. Fortunately, it arrived in good condition.
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D
Rating: 4 out of 5
Fast delivery
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L
Rating: 4 out of 5
The box was broken when I received it and the boxes surrounding the material, even though it was not damaged.
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D
Rating: 3 out of 5
I was supposed to receive the package on Friday, I received it on Monday and I arrived at the pickup point and they told me only in the afternoon.
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P
Rating: 3 out of 5
I had ordered a 120 stand and I received a 100. The process to return it is cumbersome. My stay ends in mainland France and if I have to order another one from New Caledonia, I will incur high shipping costs.
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O
Rating: 4 out of 5
Good and fast
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J
Rating: 3 out of 5
a bit long delays and gloves a bit small
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Y
Rating: 3 out of 5
the product descriptions on the site are not always clear, especially the tool products
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S
Rating: 4 out of 5
Everything was in accordance
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F
Rating: 4 out of 5
Ras
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F
Rating: 4 out of 5
Top
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P
Rating: 4 out of 5
The order and delivery went well
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B
Rating: 3 out of 5
Delivery address not respected.
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D
Rating: 4 out of 5
Very well
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S
Rating: 3 out of 5
Order not delivered to the right place!
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J
Rating: 4 out of 5
Everything
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A
Rating: 4 out of 5
Where is my package? Real-time tracking of your delivery Package outPackage ReturnPickup Relay Shipper Package handed over to DPDTransit In transitAgency In agencyDriver In deliveryRemi The relay point did not want to give me a package because I had not received the QR code! Even though the package had arrived Tabac La Forgerine - 73440 LES BELLEVILLE
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R
Rating: 4 out of 5
Slow shipping, product arrived well preserved
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J
Rating: 4 out of 5
Perfect
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B
Rating: 4 out of 5
good
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J
Rating: 1 out of 5
Top
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F
Rating: 4 out of 5
Very well
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S
Rating: 4 out of 5
perfect
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S
Rating: 4 out of 5
Fast delivery, order arrived well packaged.
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B
Rating: 4 out of 5
Very good thank you
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C
Rating: 4 out of 5
Delivered quickly
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A
Rating: 4 out of 5
Slightly small size
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D
Rating: 4 out of 5
In line with expectations
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S
Rating: 4 out of 5
Nothing to say, very well packaged, quick, price as usual
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B
Rating: 3 out of 5
The package was supposed to arrive within 1 to 2 days and took 5 days to be delivered. I do not wish to put pressure on the already pressured delivery people but, I who was counting on a quick delivery, would not have ordered there if I had known the actual waiting time.
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A
Rating: 4 out of 5
I appreciate this site that offers a wide range of products.
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J
Rating: 3 out of 5
Order re-placed after recipient error of a first order (DEWKDGOGG) placed at the end of June...
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F
Rating: 4 out of 5
Fast delivery and serious, very happy.
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D
Rating: 4 out of 5
Professional.
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