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F
Rating: 4 out of 5
Very good.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 743 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2, 3 and 4 stars
Reset filtersY
Rating: 1 out of 5
It's not the right blockage, it's not possible to change, it's a shame...
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T
Rating: 3 out of 5
Material well received but the two fixing screws are too short
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F
Rating: 3 out of 5
delivery time beyond 10 days otherwise nothing to report
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E
Rating: 1 out of 5
Defective inner tube. Leak at the valve.
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J
Rating: 2 out of 5
Perfect. Package received according to schedule.
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A
Rating: 4 out of 5
Impeccable except for the delivery rerouted to another day at another address: flee Chronopost, accustomed to this maneuver.
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F
Rating: 1 out of 5
Delivery problem. Of location and delivered material. For a first order, it was a disappointment...
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P
Rating: 4 out of 5
meets expectations
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F
Rating: 4 out of 5
Ras
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M
Rating: 1 out of 5
2 orders, 2 problems. Not new material scratched and missing part
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F
Rating: 4 out of 5
Order well received, except the packaging which left something to be desired (torn box) inside the plastic bag. Satisfied with the shorts as well as the Assos endurance gloves.
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P
Rating: 3 out of 5
Hello, 4 items ordered and delivered including 1 that does not match the characteristics mentioned on the site. Still no response to this day.
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C
Rating: 4 out of 5
Material conforms and fast delivery
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F
Rating: 4 out of 5
Product meets my expectations
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E
Rating: 2 out of 5
Delivery time too long.
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S
Rating: 1 out of 5
Deceptive size chart and item runs small. For M I would have needed XL
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M
Rating: 1 out of 5
Order in width 42, the hanger arrived in 44 and no way to match with them..
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L
Rating: 4 out of 5
Interesting price and fast delivery.
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J
Rating: 4 out of 5
Several orders placed and to this day no negative comments to make.
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J
Rating: 4 out of 5
Package in good condition and delivery as expected
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E
Rating: 3 out of 5
Hello, I recently ordered latex inner tubes, out of the 2 ordered, one is porous and loses all pressure in 5/6 hours.
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J
Rating: 1 out of 5
I ordered a product available on June 3rd. Without news, I called on June 11th. My interlocutor told me he would inquire and call me back. The next day, without news, I called again. My interlocutor informed me that my package was misreferenced and that it is indeed at the Herblay store. Summary: No information and 2 calls to find out where my package is. I chose you for a 48-hour delivery. I expect a commercial gesture and not vouchers.
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C
Rating: 4 out of 5
Very serious site, never disappointed with the bike material. com
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S
Rating: 2 out of 5
In the same order with the same reference, I received 2 pieces of equipment in different colors.
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T
Rating: 1 out of 5
Very good.
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C
Rating: 4 out of 5
Compliant
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G
Rating: 1 out of 5
Satisfied as usual.
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J
Rating: 4 out of 5
everything is ok
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S
Rating: 3 out of 5
Everything is perfect. Delivery times are quite long.
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A
Rating: 2 out of 5
Very bad experience with the store.
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M
Rating: 4 out of 5
Very satisfied
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P
Rating: 4 out of 5
Out of my many orders, 2 problems out of 15.
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T
Rating: 4 out of 5
Very good material received on time
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A
Rating: 4 out of 5
Thank you for your understanding
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J
Rating: 3 out of 5
I find the saddle too slippery?
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J
Rating: 4 out of 5
satisfied delivery and service
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V
Rating: 1 out of 5
The package did not arrive at the right place. Dpd delivered it to a city far from my home.
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P
Rating: 4 out of 5
Fast delivery and well-packaged parcel.
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F
Rating: 4 out of 5
Nothing to report, conforms to the description
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