English 
S
Rating: 5 out of 5
Satisfied with my purchase, thank you.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 771 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2, 3 and 5 stars
Reset filtersS
Rating: 5 out of 5
We can trust them, everything is going very well and with satisfaction.
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L
Rating: 5 out of 5
Nothing to complain about
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O
Rating: 5 out of 5
Very very good.
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D
Rating: 5 out of 5
Very satisfied
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J
Rating: 5 out of 5
Delivery was compliant and fast. Effective
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K
Rating: 1 out of 5
not practical the purchasing experience and they don't even provide the screws needed for the cleat, I'm going to get far with that!
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Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your feedback. We understand your frustration regarding the absence of screws, and we apologize for this inconvenience. However, please note that it was mentioned on the product page that these cleats do not come with screws.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your feedback. We understand your frustration regarding the absence of screws, and we apologize for this inconvenience. However, please note that it was mentioned on the product page that these cleats do not come with screws.
Best regards,
The Materiel-velo.com team
B
Rating: 5 out of 5
A lot of research on other sites. Equipment. Bike remains the cheapest and above all, the gear is available
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A
Rating: 5 out of 5
Super convenient to be able to buy tires online, pick them up in-store and have them mounted right away
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C
Rating: 5 out of 5
Fast delivery
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J
Rating: 5 out of 5
Hello, very satisfied with the follow-up of my order and the delivery time (product ordered on a Sunday evening and received on Tuesday morning). Very competitive prices. I recommend this site
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M
Rating: 5 out of 5
Online purchase, very interesting prices. Fast delivery with a top welcome to pick up my package in Bondues
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M
Rating: 5 out of 5
Top and fast.
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P
Rating: 2 out of 5
The pump head does not match the description which states "an automatic pump head". Is that not the case? Do you have a solution to replace this pump head?
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Response from Materiel-velo.com
Hello,
Thank you for your feedback and we are sorry to learn that the pump head does not meet your expectations. Your satisfaction is our priority, and we want to help you resolve this issue quickly. Please do not hesitate to contact our customer service, who will be happy to offer you a suitable solution.
Best regards,
The Materiel-velo.com team
Thank you for your feedback and we are sorry to learn that the pump head does not meet your expectations. Your satisfaction is our priority, and we want to help you resolve this issue quickly. Please do not hesitate to contact our customer service, who will be happy to offer you a suitable solution.
Best regards,
The Materiel-velo.com team
D
Rating: 5 out of 5
Impeccable, nothing to report
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J
Rating: 5 out of 5
Good product
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V
Rating: 5 out of 5
material and delivery conform
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J
Rating: 5 out of 5
very quickly delivered product as described
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M
Rating: 5 out of 5
Delivery within the announced deadlines and product as described.
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G
Rating: 5 out of 5
Very good company, products are also very good. The downside is the carrier and the relay point too far from my home, while there are 6 relay points in my municipality. To see for my next orders.
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F
Rating: 5 out of 5
Perfect as usual with Bike Equipment.
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S
Rating: 2 out of 5
I had ordered items that turned out to be unavailable. I had to contact you to find out.
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Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to learn that you encountered availability issues with your order. The period after the end-of-year holidays tends to extend some restocking delays from our suppliers. Please feel free to contact us for any other requests.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your feedback. We are sorry to learn that you encountered availability issues with your order. The period after the end-of-year holidays tends to extend some restocking delays from our suppliers. Please feel free to contact us for any other requests.
Best regards,
The Materiel-velo.com team
L
Rating: 5 out of 5
Everything is perfect and very fast
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R
Rating: 5 out of 5
very good
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R
Rating: 5 out of 5
ok
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M
Rating: 5 out of 5
Fast and correct prices, to recommend
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F
Rating: 5 out of 5
Perfect.
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P
Rating: 5 out of 5
Everything is perfect as always.
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P
Rating: 5 out of 5
Good welcome and fast service
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C
Rating: 5 out of 5
Compliant with the order
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J
Rating: 3 out of 5
Comfortable shorts but the size chart is next to the plate, ordered size L, returned for XL because too tight and the XL straps are too short and cut into the shoulders, added a 10 cm piece on each strap by a seamstress.
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D
Rating: 5 out of 5
Very satisfied
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D
Rating: 5 out of 5
★★★★★
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D
Rating: 5 out of 5
Fast shipping
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D
Rating: 5 out of 5
Very fast delivery
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D
Rating: 5 out of 5
Delivery time respected. Top material
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R
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Nothing more to say, easy order, fast delivery to the relay, very satisfied with Matériel-vélo.
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A
Rating: 3 out of 5
Product ordered, very quickly shipped and received. On the site, the photo (imprecise) and the little information should be improved (indication, among other things, of the diameters of handlebars on which these mirrors fit).
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J
Rating: 5 out of 5
Competitive prices and fast delivery
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