English 
J
Rating: 5 out of 5
Ease of finding products on the site. Product conforms to my expectations. Fast delivery.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 771 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
Very good, nothing to say.
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R
Rating: 5 out of 5
Speed, efficiency, nothing to complain about
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C
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
Very good...
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J
Rating: 5 out of 5
On shoes, very nice fluorescent yellow color ideal to be well SEEN. Accessible price on promotion, very good quality. Fast delivery, happy with my purchase.
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I
Rating: 5 out of 5
Promise kept for a quick shipment, even the day after New Year's.
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M
Rating: 5 out of 5
Oh top
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J
Rating: 5 out of 5
Perfect. Very responsive. I am satisfied.
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G
Rating: 5 out of 5
Excellent quality and network of stores.
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P
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Fast, quality....bike material pure happiness..go for it
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J
Rating: 5 out of 5
Completely satisfied with my order
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P
Rating: 5 out of 5
very good
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S
Rating: 5 out of 5
Always perfect!
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J
Rating: 5 out of 5
Always so serious in delivery....
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E
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
The tires match the descriptions, no problem. The order arrived quickly
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F
Rating: 5 out of 5
TOP
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J
Rating: 5 out of 5
Top
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C
Rating: 5 out of 5
Nothing to report
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P
Rating: 5 out of 5
WIDE RANGE OF PRODUCTS AND QUALITY. FAST AND IMPECCABLE DELIVERY.
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W
Rating: 5 out of 5
Nothing to report
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J
Rating: 5 out of 5
Order conforms to my expectations...
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D
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Fast shipping despite the end of year period.
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J
Rating: 5 out of 5
Perfect delivery within the deadlines
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B
Rating: 5 out of 5
Very good advice on a Di2 GRX 815 derailleur.
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F
Rating: 5 out of 5
Super fast and reasonable price
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M
Rating: 5 out of 5
Good but with a bug when it was very cold.
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W
Rating: 5 out of 5
Very satisfied with my order on bike equipment, very fast shipping and received my order the next day, I recommend
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T
Rating: 5 out of 5
Always a good experience ordering from materiel-velo
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J
Rating: 1 out of 5
deadline not respected
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Response from Materiel-velo.com
We would like to sincerely apologize for the delay in the delivery of your order and for the inconvenience caused.
This delay is beyond our control. Indeed, traffic conditions were heavily disrupted due to the recent snow episode, compounded by logistical difficulties related to the high volume of shipments during the end-of-year holidays. These exceptional circumstances unfortunately slowed down the delivery of parcels across the entire transport network.
This delay is beyond our control. Indeed, traffic conditions were heavily disrupted due to the recent snow episode, compounded by logistical difficulties related to the high volume of shipments during the end-of-year holidays. These exceptional circumstances unfortunately slowed down the delivery of parcels across the entire transport network.
M
Rating: 3 out of 5
The delivery time is long considering the shipping costs for a package of about 200 grams
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Response from Materiel-velo.com
We would like to sincerely apologize for the delay observed in the delivery of your order and for the inconvenience caused.
This delay is independent of our will. Indeed, traffic conditions were heavily disrupted due to the recent snow episode, to which were added logistical difficulties related to the high influx of shipments during the end-of-year holidays. These exceptional circumstances unfortunately slowed down the delivery of packages across the entire transport network.
This delay is independent of our will. Indeed, traffic conditions were heavily disrupted due to the recent snow episode, to which were added logistical difficulties related to the high influx of shipments during the end-of-year holidays. These exceptional circumstances unfortunately slowed down the delivery of packages across the entire transport network.
V
Rating: 5 out of 5
Thank you for the speed, for the very favorable response to my request regarding the cassette. Perfect
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C
Rating: 5 out of 5
Hello, fast delivery despite the complications of the end-of-year holidays. Careful packaging which reinforces trust. Thank you and happy new year 2026.
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P
Rating: 5 out of 5
Serious company. I recommend.
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B
Rating: 5 out of 5
Impeccable
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N
Rating: 5 out of 5
Very good service on the indicated date
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F
Rating: 5 out of 5
Hello I haven't installed the pedals yet
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