Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
5 12k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 1, 2, 3 and 5 stars

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P
Pierre G.
Rating: 5 out of 5
following a purchase from 15/11/2025
you must not forget it. The braking warning option is supposedly a very good idea that I could not highlight according to my various riding companions (maybe need to do a front wheel?). Conclusion: not unhappy with the purchase but maybe the product is not perfectly finished.
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Pascal P.
Rating: 5 out of 5
following a purchase from 03/12/2025
all good
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Hervé C.
Rating: 5 out of 5
following a purchase from 03/12/2025
Very good, what to say
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Herve L.
Rating: 5 out of 5
following a purchase from 02/12/2025
Delivery issues due to the carrier. Delivered with a day's delay
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Serge L.
Rating: 5 out of 5
following a purchase from 02/12/2025
very good transaction
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Guillaume S.
Rating: 5 out of 5
following a purchase from 03/12/2025
Hyper fast delivery. Guaranteed low price applied without problem. I recommend
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Jean Pierre L.
Rating: 5 out of 5
following a purchase from 03/12/2025
Faithful to my expectations as usual
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Philippe G.
Rating: 1 out of 5
following a purchase from 02/12/2025
Reliable and fast
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Jose P.
Rating: 5 out of 5
following a purchase from 03/12/2025
Change of delivery location. Delivery made with 5 days delay. It's Christmas, the carriers are certainly overwhelmed. No problem.
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Jacques P.
Rating: 5 out of 5
following a purchase from 03/12/2025
Purchase and return without problems.
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Fabien B.
Rating: 5 out of 5
following a purchase from 03/12/2025
fast delivery and effective packaging
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D
Dominique J.
Rating: 5 out of 5
following a purchase from 01/12/2025
Very responsive
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Philippe C.
Rating: 3 out of 5
following a purchase from 03/12/2025
The delivery by DPD was catastrophic
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Serge C.
Rating: 5 out of 5
following a purchase from 03/12/2025
Very satisfied
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Manu J.
Rating: 5 out of 5
following a purchase from 03/12/2025
Great and really a good price compared to several websites. thank you very much
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Yannick D.
Rating: 5 out of 5
following a purchase from 03/12/2025
Good bike equipment at bike equipment! With a special mention for the Artigues store that always gives good advice.
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Patrick F.
Rating: 5 out of 5
following a purchase from 03/12/2025
Products confirmed to what I ordered with fast delivery
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Benoit M.
Rating: 5 out of 5
following a purchase from 20/11/2025
Very satisfied
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Serge B.
Rating: 5 out of 5
following a purchase from 04/12/2025
Perfect, super
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Pierre B.
Rating: 5 out of 5
following a purchase from 02/12/2025
Compliant
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Erick C.
Rating: 5 out of 5
following a purchase from 03/12/2025
Perfect
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Philippe L.
Rating: 5 out of 5
following a purchase from 28/11/2025
Happy with Matériel Vélo, quality products at more than affordable prices... and it's French.
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Christophe B.
Rating: 5 out of 5
following a purchase from 02/12/2025
fast shipping
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Thierry D.
Rating: 5 out of 5
following a purchase from 30/11/2025
Perfect
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Jean-Jacques B.
Rating: 5 out of 5
following a purchase from 02/12/2025
Nothing to report.
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Dominique B.
Rating: 5 out of 5
following a purchase from 30/11/2025
The delivered products are always in accordance with the ordered products and within correct deadlines.
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Roland T.
Rating: 5 out of 5
following a purchase from 30/11/2025
Perfect
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Roland G.
Rating: 5 out of 5
following a purchase from 30/11/2025
Order as expected.
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H
Hugo T.
Rating: 2 out of 5
following a purchase from 02/12/2025
Delivered to a relay point more than 10km from my initial relay
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Response from Materiel-velo.com
Hello Hugo,

Thank you for your feedback. We are sorry to hear that your delivery did not go as planned. This is a decision made directly by the carrier and not of our will. We will pass your feedback to our team to improve our service. Please feel free to contact us with any questions.

Best regards,
The Materiel-velo.com team
J
Jean-Louis A.
Rating: 5 out of 5
following a purchase from 30/11/2025
Order well delivered on time to the chosen store
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Olivier C.
Rating: 5 out of 5
following a purchase from 01/12/2025
good fast service
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Michel D.
Rating: 5 out of 5
following a purchase from 27/11/2025
Hyper responsive after a return of too small gloves. My new pair arrived 2 days later with free shipping. I recommend bike equipment, always attentive.
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Richard D.
Rating: 5 out of 5
following a purchase from 02/12/2025
Very good!
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Michel M.
Rating: 5 out of 5
following a purchase from 01/12/2025
Very satisfied
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Brigitte B.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good as usual.
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Patrick V.
Rating: 1 out of 5
following a purchase from 01/12/2025
perfect
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Jean Pierre H.
Rating: 5 out of 5
following a purchase from 26/11/2025
Very good
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Jesus C.
Rating: 5 out of 5
following a purchase from 01/12/2025
Everything correct and the shipping fast.
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Christian L.
Rating: 5 out of 5
following a purchase from 13/11/2025
Hello, very satisfied with the ordered product (k 7 campa 10 V) and the delivery time.
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Cedric S.
Rating: 5 out of 5
following a purchase from 29/11/2025
Easy, fast delivery, product as described
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