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M
Rating: 5 out of 5
Product as described Interesting price
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2, 3 and 5 stars
Reset filtersE
Rating: 5 out of 5
Delivery time respected
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R
Rating: 5 out of 5
Fast, efficient, and quality of the items offered
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B
Rating: 5 out of 5
Experience met my expectations
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D
Rating: 5 out of 5
-
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G
Rating: 5 out of 5
Very good transaction. Ready to start again
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J
Rating: 5 out of 5
Fast service and exact delivery! Thank you.
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G
Rating: 3 out of 5
Delivery times for information and delivery are far too long for a single chain guide.
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J
Rating: 5 out of 5
Fast delivery and compliant products
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F
Rating: 5 out of 5
Speed of parcel delivery, interesting prices
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G
Rating: 5 out of 5
Delivery as expected and fast
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S
Rating: 5 out of 5
Fast delivery, as ordered. Perfect
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A
Rating: 5 out of 5
As usual, everything is OK on the site and received quickly.
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C
Rating: 5 out of 5
delivery and respect for deadlines top.
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D
Rating: 5 out of 5
Excellent purchase!
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D
Rating: 5 out of 5
Excellent product. Good price
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P
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Everything went well. No problems, items received quickly and conforming to my request... Possible improvement: cheaper transport (I know it's the post office). Let's say it's a wish. Best regards. Pierre
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J
Rating: 5 out of 5
Hello, my package has arrived and the products were as expected
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M
Rating: 5 out of 5
Order compliant and fast delivery.
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S
Rating: 5 out of 5
Very good site. Prices and service are up to par.
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C
Rating: 5 out of 5
Excellent site, I regularly place orders for my bike spare parts, the choice is wide and the shipping is impeccable!
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D
Rating: 5 out of 5
Fast and careful delivery
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P
Rating: 5 out of 5
I have already placed several orders on the site, including 2 bikes, and I am fully satisfied. Deliveries are fast and now I can pick them up in store in Grenoble, it's GREAT. I was able to see the efficiency of the staff when ordering my bikes, they are professional and attentive to the customer. Thank you
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C
Rating: 2 out of 5
Description and comments not representative of the product received. Returned at my expense. Long-time customer, I feel that the service is degrading.
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Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that one of the products received did not meet your expectations. Your loyalty is very important to us, and we take your comments very seriously. Please feel free to contact us directly if you would like to discuss this further.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your feedback. We are sorry to hear that one of the products received did not meet your expectations. Your loyalty is very important to us, and we take your comments very seriously. Please feel free to contact us directly if you would like to discuss this further.
Best regards,
The Materiel-velo.com team
O
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Super fast and perfect product
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P
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Fast and careful shipping, top-notch, there is more to life than Alltricks
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T
Rating: 5 out of 5
I order regularly and am never disappointed. Really serious site and very well stocked.
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C
Rating: 5 out of 5
Completely satisfied with the service provided by Materiel-velo.com
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H
Rating: 5 out of 5
Products arrived quickly, well packaged, everything is perfect.
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L
Rating: 5 out of 5
Materials delivered on time as expected, well packaged and conforming to the order and my expectations
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N
Rating: 5 out of 5
Really top!!!
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P
Rating: 5 out of 5
Choice and delivery ok.
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A
Rating: 5 out of 5
Good order tracking. Fast delivery. Well-protected packaging
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B
Rating: 1 out of 5
Fast shipping and quality at the appointment, but I placed this order because I went to the store (Villy le Pelloux 74) because there were, according to the bike material site: 2 pieces in stock, and I moved (for nothing) because the stock was wrong!?! and not even a word of apology from the seller :( I am therefore happy with the online sale, but much less with the sale at the aforementioned store.
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D
Rating: 5 out of 5
Delivered quickly and meets expectations.
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M
Rating: 5 out of 5
Fast and careful shipping
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R
Rating: 5 out of 5
Good, fast
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