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A
Rating: 5 out of 5
A top rearview mirror. I recommend it for its stability and the safety it provides. A real top mirror
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2, 3 and 5 stars
Reset filtersF
Rating: 5 out of 5
Very good. Passionate advisors, attentive and accommodating. Interesting prices.
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D
Rating: 5 out of 5
Yes, very satisfied with the bike material, it's not the first time I've ordered and always top-notch, thank you.
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J
Rating: 1 out of 5
Bike material told me that my electric bike, purchased for 4000 € from them two and a half years ago, was not waterproof and could not ride in the rain. Having taken in water, they deemed it irreparable. The manufacturer restored it and told me that bike material did not know how to repair electric road bikes. And I won't even mention the many other troubles I had with their stores. I strongly advise against buying a bike from them. Absolutely to be avoided
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Response from Materiel-velo.com
We understand your disappointment and regret the situation encountered. Your bike, over three years old, was no longer covered by the manufacturer's warranty. After inspection, no structural waterproofing defect was found: the malfunctions seem more related to moisture infiltration due to prolonged use and insufficient maintenance.
The transfer of the bike to the manufacturer aimed to ensure a complete repair in accordance with the brand's standards, with a precise diagnosis of the entire electrical system.
We remain at your disposal for any additional clarification.
Best regards,
The Materiel-velo.com team
The transfer of the bike to the manufacturer aimed to ensure a complete repair in accordance with the brand's standards, with a precise diagnosis of the entire electrical system.
We remain at your disposal for any additional clarification.
Best regards,
The Materiel-velo.com team
M
Rating: 5 out of 5
Good deals, Easy, Fast,
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F
Rating: 5 out of 5
is a scam from Shimano. At least, for that price, they could have designed a smaller and better-integrated model (the buttons for sprinters are perfectly usable instead, I recommend them for this diverted use at the top of the handlebar).
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B
Rating: 5 out of 5
Very good order
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M
Rating: 5 out of 5
Corresponds exactly to what I wanted. Thank you for the advice given before the purchase.
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C
Rating: 5 out of 5
Very good, delivery as expected I recommend
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L
Rating: 5 out of 5
Top
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R
Rating: 5 out of 5
very good arrival 1 day too loud
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G
Rating: 5 out of 5
Nothing to report
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G
Rating: 5 out of 5
Perfect for everything as a transport piece and delivery times, thank you.
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D
Rating: 5 out of 5
Fast delivery. Compliant product.
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J
Rating: 5 out of 5
quality material, fast shipping, thank you
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P
Rating: 5 out of 5
I had sent back my Bryton rider 17 for service. I received it back and the defect was repaired. Thank you
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P
Rating: 5 out of 5
no worries, fast and efficient
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P
Rating: 5 out of 5
Nothing to report as usual
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R
Rating: 5 out of 5
Speed and quality, thank you
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J
Rating: 5 out of 5
Perfect as usual.
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P
Rating: 5 out of 5
Ease of finding parts on your site. Short delivery times. Quality of packaging.
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T
Rating: 5 out of 5
Jacket top!
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P
Rating: 5 out of 5
Fast delivery! Products available. A wide choice. Interesting promotional offers. I recommend this site for bike enthusiasts!!!
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S
Rating: 5 out of 5
Order received quickly and as usual.
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J
Rating: 5 out of 5
-
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J
Rating: 5 out of 5
My loyalty to Matériel-Vélo shows my satisfaction... simply!! Best regards.
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R
Rating: 5 out of 5
Very good. Quick delay.
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F
Rating: 5 out of 5
Top bike material
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G
Rating: 5 out of 5
Fast delivery, quality product.
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F
Rating: 5 out of 5
Material always top-notch. Well packaged and delivered in record time. Thank you Materiel-Velo
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M
Rating: 3 out of 5
I had paid to be delivered at home and the carrier left my order 10 km away in a store without notifying me, that's borderline.
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Response from Materiel-velo.com
Hello,
We apologize for the inconvenience caused during delivery. Unfortunately, the drop-off of your package at a relay point is due to an incident beyond our control.
To compensate for this unforeseen event, the delivery fees have been credited as a voucher to your customer account.
We sincerely apologize again for this inconvenience.
Best regards,
The Materiel-velo.com team
We apologize for the inconvenience caused during delivery. Unfortunately, the drop-off of your package at a relay point is due to an incident beyond our control.
To compensate for this unforeseen event, the delivery fees have been credited as a voucher to your customer account.
We sincerely apologize again for this inconvenience.
Best regards,
The Materiel-velo.com team
E
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Nothing to report
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J
Rating: 5 out of 5
Fast shipping. Product as described
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J
Rating: 5 out of 5
Bike material, always impeccable, no issues.
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C
Rating: 5 out of 5
Satisfactory material and very fast shipping.
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H
Rating: 5 out of 5
Varied choices to equip your bike!
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J
Rating: 5 out of 5
Everything has been correct
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A
Rating: 5 out of 5
Impeccable service
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C
Rating: 5 out of 5
fast shipping, good product, nothing to say, serious
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