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G
Rating: 5 out of 5
Very good product. Very effective for thoroughly cleaning bike cassette and chain.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2, 3 and 5 stars
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Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Perfect as always, material-velo.com, reliable and efficient, the best prices and services on the Web
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N
Rating: 5 out of 5
Very good.
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P
Rating: 5 out of 5
Simple and fast online purchase. Conforms to the description
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C
Rating: 5 out of 5
Very serious
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M
Rating: 5 out of 5
Deadlines respected and product compliant with the order. Perfect
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J
Rating: 5 out of 5
Good quality price ratio
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A
Rating: 5 out of 5
Friendly welcome.
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B
Rating: 5 out of 5
Fast, conforms to the order
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P
Rating: 5 out of 5
Very serious site with fast shipping. The promotional offers are sometimes very well placed.
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D
Rating: 5 out of 5
Very efficient sellers and find very satisfactory customer solutions. They take responsibility and correct mistakes
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M
Rating: 5 out of 5
Well_ Normal
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J
Rating: 5 out of 5
Fast, as usual.
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L
Rating: 3 out of 5
Equipment in good condition but the package was largely torn.
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B
Rating: 5 out of 5
Perfect order, fast and efficient delivery
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P
Rating: 5 out of 5
I already had a prologo saddle on my old bike, I replaced the original saddle of my new SCOTT ADDICT RC10 with the scratch M5 carbon rail. The sensations are always very good, it's a rigid but comfortable saddle and also very light. Be careful if you have a round rail saddle clamp, you will need to buy a clamp for oval rails, for the scratch M5, the rail has a circumference of 7x9.
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S
Rating: 5 out of 5
Delivery compliant and fast.
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D
Rating: 5 out of 5
Conforms to the description
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B
Rating: 5 out of 5
perfect
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F
Rating: 5 out of 5
The choice of products is wide enough and the prices are very competitive. The team takes into account any comments made when placing an order. I recommend this site.
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D
Rating: 5 out of 5
Perfect, delivery as expected
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J
Rating: 5 out of 5
Compliant with the order and super fast delivery
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M
Rating: 5 out of 5
Very serious
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F
Rating: 5 out of 5
Order well received.
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M
Rating: 5 out of 5
For my personal account, Materiel-velo.com is competitive with choice... the prices are "correct" and on many items "very correct"! My orders have always gone well, with fairly quick deliveries..... in these times, Materiel-velo.com is for me, a safe bet!
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E
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Ras
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T
Rating: 5 out of 5
Fast and efficient service, super reasonable price. Thank you
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G
Rating: 5 out of 5
thank you for your commercial gesture
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G
Rating: 5 out of 5
Material returned and exchanged within a very reasonable time. I am very satisfied
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O
Rating: 5 out of 5
Nothing to complain about, everything was perfect, product, deadline, delivery?
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Y
Rating: 5 out of 5
Perfect purchase for the upcoming winter. Requires time and patience for the first assembly.
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T
Rating: 5 out of 5
Product as described, fast delivery, perfect!
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L
Rating: 2 out of 5
Address error.. delayed reception.
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Response from Materiel-velo.com
Hello,
We are sorry for the delivery delay due to an address error. This is an incident beyond our control, which we sincerely regret. Colissimo indeed dropped your package at a post office instead of delivering it to your home.
Please feel free to contact our customer service at 04 74 694 694 or via our online form for any further inquiries.
Thank you for your understanding,
The Materiel-velo.com team
We are sorry for the delivery delay due to an address error. This is an incident beyond our control, which we sincerely regret. Colissimo indeed dropped your package at a post office instead of delivering it to your home.
Please feel free to contact our customer service at 04 74 694 694 or via our online form for any further inquiries.
Thank you for your understanding,
The Materiel-velo.com team
D
Rating: 5 out of 5
Very nice sign for cycling enthusiasts
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S
Rating: 5 out of 5
I want to particularly congratulate the customer service of Matériel-velo.com, responsive, and especially very effective. My BMC frame was cracked, thanks to their professionalism, I was able to obtain a new one under warranty! Thank you!
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P
Rating: 5 out of 5
Delivery as usual!
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P
Rating: 5 out of 5
Very happy with the product. Very fast delivery
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N
Rating: 5 out of 5
I highly recommend this site.
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