English 
J
Rating: 5 out of 5
very good service
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 768 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2, 3 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Perfect as usual
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G
Rating: 5 out of 5
articles conforming to the description at a very reasonable price, fast shipping
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Y
Rating: 5 out of 5
I placed an order where I made a mistake on the quantity and model. I contacted the platform, the response was quick and my mistake was corrected without any problem. The products are in line with my order and all shipped quickly.
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J
Rating: 5 out of 5
Top. No issues
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D
Rating: 5 out of 5
Very good site and very nice seller. Quick return of my package after a delivery error from Chronopost. Thank you again, I recommend.
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F
Rating: 5 out of 5
As usual, an order with Materiel Vélo that went very well
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D
Rating: 5 out of 5
The order went very well and quickly.
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F
Rating: 5 out of 5
Reactive and fast delivery.
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Y
Rating: 5 out of 5
Very good, I recommend
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K
Rating: 5 out of 5
Impeccable already ordered from this site always perfect fast delivery I recommend
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O
Rating: 5 out of 5
very satisfied with the service and advice.
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C
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Very fast
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A
Rating: 5 out of 5
Very well, everything corresponds to my order, the delivery time was correct.
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R
Rating: 5 out of 5
Fast shipping, good gear, fair prices
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B
Rating: 5 out of 5
Nothing to say perfect shipping as always.
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D
Rating: 5 out of 5
Super fast delivery, product very well packaged.
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J
Rating: 5 out of 5
Very good value for money. Fast delivery.
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R
Rating: 5 out of 5
Top-notch, as usual
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R
Rating: 5 out of 5
super!!
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P
Rating: 5 out of 5
Very good service fast delivery Very good site.
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J
Rating: 5 out of 5
Satisfied. After a chaotic delivery and a defective product, the customer service was up to the task, by the way I thanked them for their responsiveness.
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L
Rating: 5 out of 5
Repair of my wheel covered by the warranty, perfect, thank you very much! Reasonable delay.
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F
Rating: 5 out of 5
Very happy with the product and the delivery.
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R
Rating: 5 out of 5
Fast delivery Product complies
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P
Rating: 5 out of 5
Very well arrived with a very low delivery price
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O
Rating: 5 out of 5
Fast shipping, very good
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P
Rating: 5 out of 5
I found the product I was looking for, clearly specified (cassette 11V 11-34), at an interesting price, with free and fast delivery. Assembly and testing completed since. Very satisfied.
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H
Rating: 5 out of 5
Delivery and tracking very fast.
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J
Rating: 5 out of 5
Perfect as usual, deadlines are spot on
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R
Rating: 5 out of 5
perfect delivery on time and hours
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H
Rating: 5 out of 5
Correct prices, fast delivery and corresponds to the ordered items.
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T
Rating: 5 out of 5
Fast and compliant
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H
Rating: 5 out of 5
Fast delivery, compliant, interesting price.
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S
Rating: 5 out of 5
very serious site, fast shipping, remarkable customer service.
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A
Rating: 2 out of 5
Order received with a 4-day delay and especially without communication from Materiel-velo. Had to write to ask where the order was.
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Response from Materiel-velo.com
Hello,
Thank you for your feedback and we sincerely regret the lack of communication regarding your order.
The Mavic gloves you ordered were indicated as being shipped within 2 to 4 days, which explains the observed delay. However, we understand your expectation and we are actively working to improve our communication regarding order tracking.
The Materiel-velo.com team
Thank you for your feedback and we sincerely regret the lack of communication regarding your order.
The Mavic gloves you ordered were indicated as being shipped within 2 to 4 days, which explains the observed delay. However, we understand your expectation and we are actively working to improve our communication regarding order tracking.
The Materiel-velo.com team
P
Rating: 5 out of 5
Super, not disappointed.
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M
Rating: 5 out of 5
Product meets my expectations and fast delivery
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J
Rating: 5 out of 5
Everything was OK, products conforming, as well as the delivery time.
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