English 
J
Rating: 5 out of 5
Fast delivery as usual
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 754 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2, 3 and 5 stars
Reset filtersT
Rating: 5 out of 5
Everything arrived correctly.
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G
Rating: 5 out of 5
Very good thank you
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C
Rating: 5 out of 5
Package received quickly and in perfect condition
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P
Rating: 5 out of 5
Good
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G
Rating: 5 out of 5
Nothing to report, quality product, for carbon wheels for a Colnago V4.
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M
Rating: 5 out of 5
Everything is perfect
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L
Rating: 5 out of 5
Fast, reliable shipping and careful packaging. Super customer service. And very competitive prices.
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H
Rating: 5 out of 5
I have a lot, never had a problem. Nothing to say
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D
Rating: 5 out of 5
Very satisfied with the mountain bike shoes, very comfortable.
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G
Rating: 5 out of 5
Perfect!
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F
Rating: 5 out of 5
perfect on the proposed products, prices, delivery conditions... everything.
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T
Rating: 5 out of 5
Nothing to report, it meets my expectations
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P
Rating: 5 out of 5
Material conforms to the description, still little experience with its functionality.
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J
Rating: 5 out of 5
Good saddle that fits my measurements. Good quality.
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S
Rating: 1 out of 5
Not received yet! Ordered on August 24. Very bad experience
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Response from Materiel-velo.com
Hello,
Thank you for your message and we are truly sorry for this inconvenience.
There was an error regarding the status of your order, which was indicated as
Thank you for your message and we are truly sorry for this inconvenience.
There was an error regarding the status of your order, which was indicated as
P
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Nothing to say. On time and as scheduled. Until the next purchase. Best regards, Gilles Clerc
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E
Rating: 5 out of 5
Fast delivery
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B
Rating: 5 out of 5
As usual, only good products with reasonable prices and top-notch shipping, I highly recommend bike equipment
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L
Rating: 3 out of 5
Good experience, however the Toulouse La Roseraie store is extremely difficult to access due to construction. Moreover, this same store really offers great gear
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P
Rating: 5 out of 5
Hello. Nothing to complain about. However, the description of the light I bought indicates that it is suitable for all seat posts and mine is aero, which is unfortunate.
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F
Rating: 5 out of 5
Always satisfied
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P
Rating: 5 out of 5
No issues in the purchasing experience. Everything went well.
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G
Rating: 5 out of 5
Fast delivery, quality material as ordered.
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C
Rating: 5 out of 5
Thank you for your professionalism and your speed. Always responsive. See you soon.
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V
Rating: 5 out of 5
Great, thank you
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M
Rating: 5 out of 5
Great site; serious and reliable
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R
Rating: 2 out of 5
Delivery times
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Response from Materiel-velo.com
Hello,
Thank you for your feedback.
We apologize for the breakage of the bottle due to a lack of protection during shipping.
Fortunately, the situation has been resolved with a credit note, and we hope this has compensated for the inconvenience.
We take your comment into account to improve our packaging in the future.
Thank you for your understanding,
The Materiel-velo.com team
Thank you for your feedback.
We apologize for the breakage of the bottle due to a lack of protection during shipping.
Fortunately, the situation has been resolved with a credit note, and we hope this has compensated for the inconvenience.
We take your comment into account to improve our packaging in the future.
Thank you for your understanding,
The Materiel-velo.com team
J
Rating: 5 out of 5
Everything is fine
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M
Rating: 5 out of 5
Fast and serious delivery!!!
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C
Rating: 5 out of 5
Fast shipping and excellent communication
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B
Rating: 5 out of 5
Great as usual
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M
Rating: 5 out of 5
Great; fast shipping, complete catalog!
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R
Rating: 5 out of 5
The bike equipment team is top-notch!
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D
Rating: 5 out of 5
Deadline respected and interesting price. I picked up my orders in one of the stores where the welcome was impeccable. I recommend it.
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C
Rating: 5 out of 5
Fast delivery and no issues
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Y
Rating: 5 out of 5
Perfect!
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E
Rating: 5 out of 5
Always on top.
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J
Rating: 5 out of 5
Order perfect, no issues
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