Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 998 published reviews
5 11,9k 92% 4 634 5% 3 173 1% 2 93 1% 1 155 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 1, 2, 3 and 5 stars

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H
Herve B.
Rating: 5 out of 5
following a purchase from 13/09/2025
Fast and compliant delivery.
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Philippe J.
Rating: 5 out of 5
following a purchase from 12/09/2025
Perfect. Nothing to complain about. Until next time.
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D
David G.
Rating: 5 out of 5
following a purchase from 16/08/2025
Delivery and material as described. I will order again from this supplier
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B
Bernard G.
Rating: 5 out of 5
following a purchase from 10/09/2025
Compliant with the order
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G
Gaetan F.
Rating: 5 out of 5
following a purchase from 08/09/2025
Very satisfied and a very short delivery time
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J
Jorge R.
Rating: 5 out of 5
following a purchase from 03/09/2025
Perfect as usual.
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R
Raymond M.
Rating: 5 out of 5
following a purchase from 11/09/2025
I received the remote buttons I ordered, but my bike shop couldn't install them. I would like to return them and replace them with TQ HPR V03 remote. Best regards
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M
Marc A.
Rating: 5 out of 5
following a purchase from 06/09/2025
Quality service
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J
Jean François D.
Rating: 5 out of 5
following a purchase from 11/09/2025
Well received quickly. Product used, it's OK. The mountain bike is ready for another ride!
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D
David C.
Rating: 5 out of 5
following a purchase from 08/09/2025
Satisfied
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Jean-Michel O.
Rating: 5 out of 5
following a purchase from 02/09/2025
Top nothing to say
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Thierry B.
Rating: 5 out of 5
following a purchase from 07/09/2025
Careful and fast order
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T
Thierry P.
Rating: 5 out of 5
following a purchase from 11/09/2025
I highly recommend!!
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Patrice Q.
Rating: 5 out of 5
following a purchase from 08/09/2025
very satisfied with the chain tool and the service from matériel-vélo.com
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Yannick V.
Rating: 5 out of 5
following a purchase from 11/09/2025
Very good
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Benoit B.
Rating: 5 out of 5
following a purchase from 09/09/2025
All good.
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T
Thierry K.
Rating: 5 out of 5
following a purchase from 08/09/2025
Everything was OK
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Jean Pierre W.
Rating: 5 out of 5
following a purchase from 25/08/2025
Perfect order.
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Olivier S.
Rating: 5 out of 5
following a purchase from 05/09/2025
Very good... as usual..!
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Jean-Pierre G.
Rating: 5 out of 5
following a purchase from 02/09/2025
perfect
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Nicolas S.
Rating: 5 out of 5
following a purchase from 09/09/2025
Fast reception Product conforms No problem Perfect!
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Francis D.
Rating: 5 out of 5
following a purchase from 11/09/2025
Top
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Sebastien C.
Rating: 5 out of 5
following a purchase from 11/09/2025
Fast delivery, correct packaging, everything you can expect from an online seller. Thank you.
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Marie Hélène E.
Rating: 5 out of 5
following a purchase from 05/09/2025
Top material. Very satisfied
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Jean Claude L.
Rating: 5 out of 5
following a purchase from 12/09/2025
Very satisfied: choice, delivery etc...
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Roger A.
Rating: 5 out of 5
following a purchase from 11/09/2025
Conforming to my order
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Mathieu C.
Rating: 5 out of 5
following a purchase from 09/09/2025
Serious site, delivery always OK.
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Richard R.
Rating: 5 out of 5
following a purchase from 11/09/2025
Very good site. Quite reasonable prices. Looking forward to testing the received material.
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Marc P.
Rating: 5 out of 5
following a purchase from 11/09/2025
very good site!
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Olivier G.
Rating: 5 out of 5
following a purchase from 09/09/2025
Many choices, fast delivery
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Stephane B.
Rating: 5 out of 5
following a purchase from 11/09/2025
Material received quickly. No issues.
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Guillaume G.
Rating: 5 out of 5
following a purchase from 11/09/2025
Top delivery speed!
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Philippe D.
Rating: 5 out of 5
following a purchase from 11/09/2025
Ok nothing to say, customer service is top
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Roger R.
Rating: 5 out of 5
following a purchase from 11/09/2025
Serious seller, everything was perfect from order to delivery!
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A
Alain B.
Rating: 5 out of 5
following a purchase from 10/09/2025
Conti gp 5000: excellent.
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L
Ludovic D.
Rating: 2 out of 5
following a purchase from 20/07/2025
Too long a delay, I had to wait three months for an advisor to tell me that the company (Corima) was waiting for stickers to ship them to me, three long months where I was told that my delivery would be effective the following week.
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Response from Materiel-velo.com
Hello,

We fully understand your disappointment regarding this unusually long delay, and we are sincerely sorry for it.

The manufacturer Corima indeed experienced a supply slowdown during August, particularly due to the summer period, which impacted the availability of certain components like stickers. This exceptional situation unfortunately delayed the shipment of your order.

We thank you for your patience and remain at your disposal for any further inquiries at 04 74 694 694 or via our contact form.

The Materiel-velo.com team
E
Eric P.
Rating: 5 out of 5
following a purchase from 11/09/2025
Nothing to report
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A
Alain M.
Rating: 5 out of 5
following a purchase from 12/09/2025
Fast delivery.
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Pierre H.
Rating: 5 out of 5
following a purchase from 11/09/2025
Smooth ordering process. Fast delivery to a pickup point.
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S
Serge D.
Rating: 5 out of 5
following a purchase from 11/09/2025
Very good products and services.
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