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S
Rating: 5 out of 5
Package arrived quickly. Very reasonable price.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 749 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2, 3 and 5 stars
Reset filtersY
Rating: 3 out of 5
I was not informed that my order had arrived at the store, I had to go there. Fortunately, the order had arrived 3 days ago!
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Response from Materiel-velo.com
Hello Yves,
Thank you for taking the time to share your feedback. We are sorry to hear that you did not receive any information regarding the arrival of your order at the store. We understand how frustrating this can be. Your feedback is valuable, and we will work to improve our communication to prevent this from happening in the future. Please do not hesitate to contact us if you have any other questions or concerns.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your feedback. We are sorry to hear that you did not receive any information regarding the arrival of your order at the store. We understand how frustrating this can be. Your feedback is valuable, and we will work to improve our communication to prevent this from happening in the future. Please do not hesitate to contact us if you have any other questions or concerns.
Best regards,
The Materiel-velo.com team
D
Rating: 5 out of 5
Fast and serious!
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A
Rating: 5 out of 5
Fast and efficient
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L
Rating: 5 out of 5
Top-notch
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L
Rating: 5 out of 5
TOP
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E
Rating: 5 out of 5
I am satisfied with the received equipment
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R
Rating: 5 out of 5
Material conforms to the order, but the delivery service DPD is not up to par: package received on August 11, 2024, while it was marked delivered on August 8, hence two trips, nothing serious in itself, but when you commit to a delivery time, you respect it or explain why you don't. Best regards. Richard.
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P
Rating: 5 out of 5
for my first online purchase it was perfect, I highly recommend
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A
Rating: 5 out of 5
Fast delivery and interesting prices.
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D
Rating: 5 out of 5
Material conforms to my expectations
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C
Rating: 5 out of 5
Perfect purchase
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G
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Perfect choice on the site easy shipping speed, efficient delivery to a pickup point
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B
Rating: 5 out of 5
Great service
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O
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Reliable and easy to consult site. Fast delivery. All positive for me
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K
Rating: 5 out of 5
perfect tires and tubes, material received quickly, I recommend bike material
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J
Rating: 5 out of 5
Received the next day, bike material is one of my references for bike purchases.
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P
Rating: 5 out of 5
Meets my expectations. Good price but could always improve on that side
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D
Rating: 5 out of 5
-
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P
Rating: 5 out of 5
Fast delivery
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B
Rating: 5 out of 5
Nothing to complain about, order as expected delivered on time, perfect packaging. I recommend
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C
Rating: 3 out of 5
Catastrophic delivery. After-sales service not very quick. But the problem was resolved.
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P
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
Very good site. Serious and fast
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T
Rating: 5 out of 5
Quality service and fast delivery, as usual!
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C
Rating: 5 out of 5
Perfect, as usual.
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L
Rating: 5 out of 5
Very satisfied with the products offered and fast delivery.
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A
Rating: 5 out of 5
Fast delivery, top products
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S
Rating: 5 out of 5
Very good site and good responsiveness regarding package tracking.
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P
Rating: 5 out of 5
Top!
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M
Rating: 5 out of 5
Nothing to report
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M
Rating: 5 out of 5
The order went very well. Easy to find the products, order arrived on time, perfectly packaged. Very happy to have gone through this seller and surely more orders to come.
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D
Rating: 5 out of 5
Super
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M
Rating: 5 out of 5
Fast shipping. Competitive prices and shipping costs.
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D
Rating: 5 out of 5
fast delivery and offers very interesting Michelin PRO 4 tires
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F
Rating: 5 out of 5
Still top!!!
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H
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Order compliant, delivered within the announced timeframe
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