The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Delay after the order validated too long. Sent 6 days later via Colissimo.
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Response from Materiel-velo.com
Hello,
Thank you for your feedback.
We understand your comment regarding the shipping delay. For your information, the Pirelli tires you ordered were indeed indicated with a shipping delay of 2 to 4 working days at the time of purchase. Your order was prepared and shipped within this timeframe, via Colissimo, as planned.
We do everything possible to ensure reliable and transparent delivery times, and we are sorry if this seemed too long from your perspective.
Do not hesitate to contact us for any questions; we remain at your disposal.
Best regards,
The Materiel-velo.com team
M
Maxime C.
Rating: 5 out of 5
following a purchase from 20/07/2025
Very good, shipment was compliant and fast
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C
Cedric V.
Rating: 5 out of 5
following a purchase from 19/07/2025
Satisfied with the product and the teams in the store
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H
Hervé G.
Rating: 5 out of 5
following a purchase from 16/07/2025
Material conforms, friendly welcome in the store
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J
Jean-Charles F.
Rating: 5 out of 5
following a purchase from 18/07/2025
Products as described and well packaged, and fast delivery.
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F
Fernand D.
Rating: 5 out of 5
following a purchase from 22/07/2025
5
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C
Claude K.
Rating: 5 out of 5
following a purchase from 20/07/2025
very fast delivery, -
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Michael P.
Rating: 5 out of 5
following a purchase from 12/07/2025
Great transaction, efficient exchange with the teams and fast delivery. I highly recommend.
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Sebastien P.
Rating: 5 out of 5
following a purchase from 20/07/2025
Fast, visibility on shipping
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C
Christophe J.
Rating: 5 out of 5
following a purchase from 21/07/2025
good braking. Sometimes squeaks in the rain.
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Lucien B.
Rating: 5 out of 5
following a purchase from 21/07/2025
very satisfied.
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Walter G.
Rating: 5 out of 5
following a purchase from 17/07/2025
Hello, good product for cassettes.
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Gilles B.
Rating: 5 out of 5
following a purchase from 16/07/2025
Top
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F
Francis R.
Rating: 5 out of 5
following a purchase from 18/07/2025
Nothing to report, received the package in good condition and on time.
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Victor F.
Rating: 5 out of 5
following a purchase from 22/07/2025
Perfect Delivered in 24h, really very satisfied! I order regularly, you can do the same with confidence, I recommend Matériel Vélo
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Herve S.
Rating: 5 out of 5
following a purchase from 11/07/2025
Well advised, top price and fast shipping.
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Philippe M.
Rating: 5 out of 5
following a purchase from 20/07/2025
Purchase conforms and fast delivery
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G
Gerald D.
Rating: 5 out of 5
following a purchase from 21/07/2025
Fast delivery, the key for Look pedals is super effective.
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J
Jean-Michel M.
Rating: 5 out of 5
following a purchase from 19/07/2025
Material conforms to the description arrived quickly
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Cyril G.
Rating: 5 out of 5
following a purchase from 20/07/2025
Thank you for the speed
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Yves G.
Rating: 5 out of 5
following a purchase from 20/07/2025
Fast and free delivery to the store.
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D
David P.
Rating: 5 out of 5
following a purchase from 17/07/2025
Very good
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Richard P.
Rating: 5 out of 5
following a purchase from 19/07/2025
Very short delivery times and the delivered items are in accordance with the order: I am very satisfied! (as usual)
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Jessy G.
Rating: 5 out of 5
following a purchase from 15/07/2025
As expected
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V
Victor F.
Rating: 5 out of 5
following a purchase from 17/07/2025
Fast delivery, product as described and well packaged, I highly recommend
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Pierre T.
Rating: 5 out of 5
following a purchase from 20/07/2025
Fast delivery, good tracking and package received in good condition.
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J
Jackie C.
Rating: 5 out of 5
following a purchase from 22/07/2025
Very good
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Bruno A.
Rating: 5 out of 5
following a purchase from 20/07/2025
Very good
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Thierry A.
Rating: 5 out of 5
following a purchase from 19/07/2025
Very good
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P
Patrice V.
Rating: 5 out of 5
following a purchase from 22/07/2025
Conforms to the order
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Jean M.
Rating: 5 out of 5
following a purchase from 17/07/2025
Order received very quickly.
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Emilie M.
Rating: 5 out of 5
following a purchase from 17/07/2025
Order prepared quickly and as expected.
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Christian D.
Rating: 5 out of 5
following a purchase from 22/07/2025
Good choice of material at a reasonable price
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Olivier D.
Rating: 5 out of 5
following a purchase from 21/07/2025
Responsive and good value for money
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B
Bidel L.
Rating: 5 out of 5
following a purchase from 13/07/2025
Very good
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D
David G.
Rating: 5 out of 5
following a purchase from 22/07/2025
48 hours to receive my package, well packaged without any unpleasant surprises. I recommend Matériel Vélo, you are never disappointed.
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Response from Materiel-velo.com
Thank you for your feedback. We strive to provide the best possible experience for our customers!
R
Robert G.
Rating: 5 out of 5
following a purchase from 21/07/2025
Perfect…
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Daniel F.
Rating: 5 out of 5
following a purchase from 16/07/2025
Product conforms to my search
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F
Francois M.
Rating: 5 out of 5
following a purchase from 22/07/2025
Very fast
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A
Alain T.
Rating: 5 out of 5
following a purchase from 19/07/2025
Nothing to report.
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