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D
Rating: 5 out of 5
Product conforms.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 771 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2, 4 and 5 stars
Reset filtersH
Rating: 5 out of 5
Order received as requested; delivery on time.
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H
Rating: 5 out of 5
Nothing to report
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U
Rating: 5 out of 5
Available, good price and fast delivery
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G
Rating: 5 out of 5
Very good compared to the order
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M
Rating: 5 out of 5
Top I have placed 2 orders so far, fast shipping and very well packaged.
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A
Rating: 5 out of 5
Fast and efficient
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E
Rating: 5 out of 5
-
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S
Rating: 4 out of 5
Super product, the tires are great
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G
Rating: 5 out of 5
Nothing to report
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P
Rating: 5 out of 5
Fast delivery. Order conforms to what was ordered.
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M
Rating: 4 out of 5
Fast, conforms to the order
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G
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Super nothing to say
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D
Rating: 5 out of 5
Fast and conforms to the order
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D
Rating: 5 out of 5
Top
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O
Rating: 4 out of 5
Processing and shipping very fast, satisfied with the purchase. Too bad the responses to product questions never arrive. I almost didn't order from this site because of that.
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A
Rating: 5 out of 5
At the top
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R
Rating: 2 out of 5
Size too small I returned it but I have no refund is this normal
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Response from Materiel-velo.com
Hello,
Thank you for sharing your experience. We are sorry to learn that the size did not suit you. Returns are processed quickly, but it can sometimes take a little time. We invite you to check your bank account, the refund was processed yesterday.
Best regards,
The Materiel-velo.com team
Thank you for sharing your experience. We are sorry to learn that the size did not suit you. Returns are processed quickly, but it can sometimes take a little time. We invite you to check your bank account, the refund was processed yesterday.
Best regards,
The Materiel-velo.com team
P
Rating: 5 out of 5
Meets expectations.
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M
Rating: 5 out of 5
Very satisfied with the delivery
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A
Rating: 2 out of 5
I requested a 700x35 tube, but the tubes I received are 700x32
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Response from Materiel-velo.com
Hello Alain,
Thank you for taking the time to leave a review. We are sorry but upon retracing our preparation process we do not notice any error on the air tubes. If you have photos of the packaging of the tubes you can send them via the contact form. We will be able to find a solution.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to leave a review. We are sorry but upon retracing our preparation process we do not notice any error on the air tubes. If you have photos of the packaging of the tubes you can send them via the contact form. We will be able to find a solution.
Best regards,
The Materiel-velo.com team
D
Rating: 5 out of 5
always at the top
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A
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
The material arrived on time and corresponds well to the images
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T
Rating: 5 out of 5
Staff attentive and very responsive (I needed help during my order).
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A
Rating: 5 out of 5
Hello, meets my expectations, good product
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B
Rating: 5 out of 5
Everything went very well
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R
Rating: 4 out of 5
1 star less because the carrier was not the one announced, no tracking, which is not reassuring for such a purchase. However, the delivery time was respected.
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J
Rating: 5 out of 5
Well received. Nothing to report
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B
Rating: 5 out of 5
Fast and compliant delivery
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P
Rating: 5 out of 5
Depending on the components, the delays can be long but the order is honored and the contacts with the advisors are excellent
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L
Rating: 5 out of 5
Very competitive prices, fast delivery, many references. The best
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T
Rating: 5 out of 5
Very responsive customer service, and the order went smoothly!
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J
Rating: 5 out of 5
The package was delivered quickly. The items were in line with my expectations. Top.
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G
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Nothing to say, shipping, delivery and reception without any issues.
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E
Rating: 5 out of 5
Very good service
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J
Rating: 5 out of 5
Perfect
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