Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Yes I am happy with my purchase because value for money nothing to say and especially they are not mistaken on any ingredient that I ordered. Bravo my Materiel Velo, I dreamed of riding with a high-end group, I have been riding with Ultegra for years which I find very good, but after 20 years of cycling, I wanted to treat myself because it’s my bike for my retirement, I was able to get a Dura Ace thank you. Materiel Velo a competitive price!!!!
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M
Michel B.
Rating: 5 out of 5
following a purchase from 09/01/2026
Top, good advice, delivery on time, I recommend
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Remy H.
Rating: 5 out of 5
following a purchase from 11/01/2026
Perfect and responsive customer service! Too bad the nearest store to me is 150 km away because we need more good bike shops like this one!
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Pascale P.
Rating: 2 out of 5
following a purchase from 08/01/2026
Very disappointed because the order was placed on January 8 and the package was delivered by DPD on January 23, whereas it was indicated delivery in 2/3 working days. DPD never called me to find a solution for delivery and supposedly could not deliver to the Super U pickup point that I was offered to select as a pickup point. The home trainer seems to be a good product after a first use. Little noise and easy to install.
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Response from Materiel-velo.com
Hello Pascale,
Thank you for your feedback and we are sorry to learn that your delivery experience did not meet your expectations. We understand how frustrating this can be and take your comments very seriously. We did our best with DPD to resolve the situation, which was beyond our control.
Regarding the home trainer, we are glad that you found it easy to install and quiet. If you need further assistance or have questions, please do not hesitate to contact us. We remain at your disposal to improve your satisfaction.
Best regards,
The Materiel-velo.com team
S
Stéphane Q.
Rating: 5 out of 5
following a purchase from 11/01/2026
clear product information. lowest price on the net. fast shipping. satisfactory packaging.
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Jacques R.
Rating: 5 out of 5
following a purchase from 26/12/2025
very happy with my order
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Jacques P.
Rating: 5 out of 5
following a purchase from 12/01/2026
Fast shipping and compliant with the order
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Jean-Luc L.
Rating: 5 out of 5
following a purchase from 08/01/2026
10/10
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Alain B.
Rating: 4 out of 5
following a purchase from 12/01/2026
I didn't like the helmet in terms of fit.
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Michael N.
Rating: 4 out of 5
following a purchase from 29/12/2025
I do not speak French, so I comment in English. The ordered product was delivered broken to me, but I was allowed to return it for free. Later I got the product delivered in a correct state.
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Jean-Paul C.
Rating: 5 out of 5
following a purchase from 12/01/2026
Product conforms and delivered quickly.
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Sophie L.
Rating: 5 out of 5
following a purchase from 07/01/2026
Top road bike material, the quality is premium, and the delivery is fast!
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Xavier N.
Rating: 5 out of 5
following a purchase from 12/01/2026
Fast delivery and the chain was at a good price as well as the shipping costs. I am very happy with it
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Jean-Charles V.
Rating: 5 out of 5
following a purchase from 12/01/2026
Speed, efficiency. A pleasure.
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Jean Marc F.
Rating: 5 out of 5
following a purchase from 12/01/2026
Impeccable
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Cyril R.
Rating: 5 out of 5
following a purchase from 11/01/2026
Very good, fast and as expected
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Daniel D.
Rating: 5 out of 5
following a purchase from 12/01/2026
Serious site and good quality
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Jean Luc P.
Rating: 5 out of 5
following a purchase from 12/01/2026
Very good performance
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Jean-Louis F.
Rating: 5 out of 5
following a purchase from 12/01/2026
Perfect.....!!
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Manuel S.
Rating: 5 out of 5
following a purchase from 12/01/2026
Very good service, complete order, fast delivery
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Jerome M.
Rating: 5 out of 5
following a purchase from 09/01/2026
As always, reference site in France. Fast delivery in store.
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Guillaume E.
Rating: 5 out of 5
following a purchase from 12/01/2026
First order on this site for now nothing to say.
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Paul V.
Rating: 5 out of 5
following a purchase from 09/01/2026
PERFECT
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Claude N.
Rating: 5 out of 5
following a purchase from 11/01/2026
Good product, fast shipping.
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Eric R.
Rating: 5 out of 5
following a purchase from 11/01/2026
Material confirmed and impeccable delivery
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Guillaume B.
Rating: 2 out of 5
following a purchase from 03/01/2026
Delivery time too long
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Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to learn that the delivery time did not meet your expectations. The item ordered was indicated as shipping within 2-4 days at the time of your order.
We shipped your order as soon as we received the restocking, which unfortunately arrived a few days late. The delivery took place within 48 hours after shipping.
We strive to minimize our delays to satisfy you and are sure we can do better next time.
Best regards,
The Materiel-velo.com team
L
Ludovic N.
Rating: 5 out of 5
following a purchase from 12/01/2026
Great, delivered quickly, well packaged, everything is top
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Silvain K.
Rating: 5 out of 5
following a purchase from 11/01/2026
Perfect and compliant.
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Pascal M.
Rating: 5 out of 5
following a purchase from 12/01/2026
Perfect
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Eric L.
Rating: 5 out of 5
following a purchase from 12/01/2026
Top. No issues.
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Frédéric M.
Rating: 5 out of 5
following a purchase from 12/01/2026
Package delivered intact and quickly. Material conforms to my order. Thank you.
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Luc G.
Rating: 5 out of 5
following a purchase from 12/01/2026
Always satisfied, good quality price ratio and top delivery.
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Alain L.
Rating: 5 out of 5
following a purchase from 12/01/2026
Products meet my expectations. Delivery on time.
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Julien K.
Rating: 5 out of 5
following a purchase from 12/01/2026
top
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Yannick B.
Rating: 5 out of 5
following a purchase from 11/01/2026
For my first order, this one perfectly matched our choice and therefore the site is very well informed. The quality of the garment is good. The person who handed me my order is very pleasant and friendly. I was surprised by the size of the store and will not hesitate to return with my son. Good luck to the team.
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Jean-Marc S.
Rating: 4 out of 5
following a purchase from 12/01/2026
Top notch
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David M.
Rating: 5 out of 5
following a purchase from 16/12/2025
Delivery time extended due to the supply of an item. But I remain satisfied with Bike Material for their advice, seriousness, and the quality of the products and deliveries.
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Laurent S.
Rating: 5 out of 5
following a purchase from 11/01/2026
Package received within the expected time and quality
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Vincent B.
Rating: 5 out of 5
following a purchase from 11/01/2026
All good as usual! Keep it up
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Jean Yves B.
Rating: 5 out of 5
following a purchase from 09/01/2026
Perfect and quick delay.
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