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D
Rating: 5 out of 5
Delivery before the scheduled date. Package perfectly wrapped. I recommend.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 771 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Product ordered at a very attractive price. Delivery on time, product received perfectly packaged. An experience I will repeat without worries.
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P
Rating: 5 out of 5
Always very satisfied with this site (quality and delivery) after many purchases.
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D
Rating: 5 out of 5
Great but it's a shame that no gift or discount has been given as a good customer for years. Dominique Burkart
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D
Rating: 2 out of 5
Instructions unclear and impossible to fix on the seat post. The rubber has also broken. A loyal customer of Matériel Vélo, I am disappointed.
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Response from Materiel-velo.com
Hello,
Thank you for your feedback and we are sorry to learn that your experience was not satisfactory with this product. We have not received similar feedback regarding this product. Please do not hesitate to contact us via the customer service form directly so that we can provide you with a solution if possible.
Best regards,
The Matériel Vélo team
Thank you for your feedback and we are sorry to learn that your experience was not satisfactory with this product. We have not received similar feedback regarding this product. Please do not hesitate to contact us via the customer service form directly so that we can provide you with a solution if possible.
Best regards,
The Matériel Vélo team
C
Rating: 5 out of 5
Products conform to the order
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D
Rating: 5 out of 5
Always satisfied. Thank you.
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N
Rating: 5 out of 5
It's perfect
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A
Rating: 5 out of 5
Clear and easy-to-use website, wide selection, useful information, fast delivery and well-packaged material.
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D
Rating: 5 out of 5
Package delivered very quickly
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L
Rating: 5 out of 5
Good advice on the material before buying it, order placed on Thursday and received on Saturday, really great. Complete order and delivered without any damage. For prices, they are the cheapest on the market for a very large number of items, I had almost 60 euros difference on my entire order when ordering from other more well-known sites. I recommend this site.
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M
Rating: 5 out of 5
Delivery as per order
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N
Rating: 5 out of 5
Perfect !!!! thanks to the Gradignan store for their service
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G
Rating: 1 out of 5
Fast delivery of products to French Guiana
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Response from Materiel-velo.com
Hello Georges,
Thank you for your feedback and we are pleased to hear that you appreciated the speed of our delivery in French Guiana. However, you gave one star out of five which does not really correspond to your opinion.
Could you please modify it?
Best regards,
The Materiel-velo.com team
Thank you for your feedback and we are pleased to hear that you appreciated the speed of our delivery in French Guiana. However, you gave one star out of five which does not really correspond to your opinion.
Could you please modify it?
Best regards,
The Materiel-velo.com team
P
Rating: 5 out of 5
Very good.
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C
Rating: 5 out of 5
Fast delivery
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M
Rating: 5 out of 5
Very good
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G
Rating: 5 out of 5
Very professional
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D
Rating: 5 out of 5
very responsive, fast delivery.
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O
Rating: 5 out of 5
Good service
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P
Rating: 5 out of 5
Very good, order sent very quickly, as usual. Top bike equipment.
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Y
Rating: 5 out of 5
Super service
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J
Rating: 5 out of 5
Ultegra cassette and chain well received, Shimano quality my order arrived quickly Regards JJ
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Impeccable
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T
Rating: 5 out of 5
Satisfied with this transaction and purchase -
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G
Rating: 5 out of 5
No problem, fast delivery, everything is OK thank you very much, I would recommend with you!
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J
Rating: 5 out of 5
Great customer service and very responsive for delivery.
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J
Rating: 5 out of 5
Very satisfied with the bike equipment
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J
Rating: 4 out of 5
Very satisfied
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P
Rating: 5 out of 5
TOP AS ALWAYS
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A
Rating: 5 out of 5
Nothing to report, always satisfied!
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D
Rating: 5 out of 5
Very good products Very fast delivery Super
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R
Rating: 5 out of 5
Delivery as expected; using the saddle will confirm or not the promised qualities.
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M
Rating: 5 out of 5
The delivery matches the order well. No issues.
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G
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
As always, super fast delivery.
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F
Rating: 5 out of 5
Order received as expected and quickly.
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W
Rating: 5 out of 5
Fast service, nothing to say
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