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J
Rating: 5 out of 5
Excellent, very professional
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 015 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 1, 2, 4 and 5 stars
Reset filtersD
Rating: 5 out of 5
No issues from order to delivery
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E
Rating: 5 out of 5
Fast delivery. Availability of products appreciated. Reasonable prices
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F
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Nothing to report.
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D
Rating: 5 out of 5
Good communication and very good alternative solution following a stock outage
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B
Rating: 5 out of 5
Fast and efficient shipping
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J
Rating: 4 out of 5
I received my order, it meets my expectations, but just a bit late compared to my needs. Best regards.
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J
Rating: 5 out of 5
Top
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J
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Everything went according to my expectations. Perfect
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B
Rating: 5 out of 5
Delivered very quickly
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D
Rating: 5 out of 5
Super professional and competent bike equipment Dijon
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R
Rating: 5 out of 5
Reactive customer service, who answered my question very quickly before the order was confirmed. Package shipped the same day and received the next day. Careful packaging and perfectly followed tire assembly instructions, I am very satisfied.
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G
Rating: 5 out of 5
Very good tires with flexible beads easy to mount I haven't ridden with them yet
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F
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Top notch
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D
Rating: 5 out of 5
Everything is OK, delivery, equipment.
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A
Rating: 5 out of 5
After a stock outage, bike equipment found me a replacement solution so perfect.
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R
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
Super..
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Y
Rating: 5 out of 5
Customer service request processed in 1 week.
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F
Rating: 5 out of 5
Bravo everything is perfect
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A
Rating: 5 out of 5
Fast delivery and choice of original spare parts
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D
Rating: 5 out of 5
Perfect
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T
Rating: 2 out of 5
Too long to receive!!!!!
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Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your opinion. We are sorry to learn that the delay in receiving your order did not meet your expectations. We experienced a supply delay regarding the pads in your order. We are dependent on supplier delays which can exceptionally be extended as in your case. These remain isolated situations.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your opinion. We are sorry to learn that the delay in receiving your order did not meet your expectations. We experienced a supply delay regarding the pads in your order. We are dependent on supplier delays which can exceptionally be extended as in your case. These remain isolated situations.
Best regards,
The Materiel-velo.com team
P
Rating: 5 out of 5
Interesting price and very fast delivery to pick-up point
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J
Rating: 5 out of 5
Serious transaction good communication
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J
Rating: 5 out of 5
Very fast and convenient delivery to the pick-up point... Package in perfect condition and contents perfectly matching the order
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F
Rating: 5 out of 5
****
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F
Rating: 5 out of 5
Fast, good service, Perfect!
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O
Rating: 5 out of 5
Great site for selling bike equipment and very fast shipping
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P
Rating: 5 out of 5
Nice responsiveness following a payment blockage. I received the package very quickly Thank you
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D
Rating: 5 out of 5
Fast and without problems as usual
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P
Rating: 5 out of 5
Equipment received on time. Satisfied with my order
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S
Rating: 5 out of 5
Very good
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L
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Everything perfect
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