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J
Rating: 5 out of 5
fast shipping, perfect product
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2, 4 and 5 stars
Reset filtersP
Rating: 2 out of 5
Equipment delivered to Bordeaux instead of Ste Luce
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Response from Materiel-velo.com
Hello Patrick,
Thank you for your feedback. We are sorry to hear that your order was delivered to the wrong place. The situation has been resolved since last week. We will look into this rare issue to prevent it from happening again.
Best regards,
The Materiel-velo.com team
Thank you for your feedback. We are sorry to hear that your order was delivered to the wrong place. The situation has been resolved since last week. We will look into this rare issue to prevent it from happening again.
Best regards,
The Materiel-velo.com team
A
Rating: 5 out of 5
date and time of delivery respected
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M
Rating: 5 out of 5
Top thanks a lot
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L
Rating: 5 out of 5
Nothing to report everything is ok
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D
Rating: 5 out of 5
Fast delivery, and delivered in good condition
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Y
Rating: 5 out of 5
Everything went very well. Thank you.
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E
Rating: 4 out of 5
Nothing to say about access to the site, packaging and delivery. I just have a negative opinion on one of the expensive products, hardware and poorly adapted.
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E
Rating: 5 out of 5
Fast delivery and in accordance with the order.
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F
Rating: 5 out of 5
Delivery on time, responsive staff to answer questions by email
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V
Rating: 5 out of 5
Package received well packaged and quickly.
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J
Rating: 5 out of 5
Good value for money ...
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A
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
nothing to report
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A
Rating: 5 out of 5
Top as always.
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F
Rating: 5 out of 5
Top!
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P
Rating: 5 out of 5
Ok
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M
Rating: 5 out of 5
Super fast
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S
Rating: 4 out of 5
Satisfied with the material and the service. That said, 4 stars because it took a long time to be delivered, due to supplier shortage. That said, I recommend.
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F
Rating: 5 out of 5
Top.
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A
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Good prices and smooth delivery!
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H
Rating: 5 out of 5
Great efficiency and responsiveness in processing and delivering the order.
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J
Rating: 5 out of 5
Hello, perfect.
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R
Rating: 2 out of 5
Very unhappy with my order
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Response from Materiel-velo.com
Hello Romain,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience did not meet your expectations. Your satisfaction is our priority, and we would like to better understand the issues encountered with your order. Please feel free to contact us directly, we are here to listen to you.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience did not meet your expectations. Your satisfaction is our priority, and we would like to better understand the issues encountered with your order. Please feel free to contact us directly, we are here to listen to you.
Best regards,
The Materiel-velo.com team
G
Rating: 4 out of 5
Material perfectly corresponding to what I expected received within the deadlines
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G
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Everything is OK. PRO!!!!!!
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R
Rating: 5 out of 5
Thank you for your feedback
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M
Rating: 5 out of 5
Very satisfied
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M
Rating: 5 out of 5
Everything is impeccable
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A
Rating: 5 out of 5
Great
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J
Rating: 5 out of 5
Good material
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A
Rating: 5 out of 5
Excellent service, as usual!
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O
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Very happy with the purchase and the resolution of problems.
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F
Rating: 5 out of 5
Price, speed, serious, a happy customer.
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L
Rating: 5 out of 5
Interesting prices, fast shipping.
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D
Rating: 5 out of 5
Very fast delivery. Package well packaged and in good condition.
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P
Rating: 5 out of 5
you must not forget it. The braking warning option is supposedly a very good idea that I could not highlight according to my various riding companions (maybe need to do a front wheel?). Conclusion: not unhappy with the purchase but maybe the product is not perfectly finished.
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