Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
5 12k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 1, 2, 4 and 5 stars

Reset filters
M
Michel P.
Rating: 5 out of 5
following a purchase from 06/12/2025
Good but with a bug when it was very cold.
Translated reviews
W
William L.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very satisfied with my order on bike equipment, very fast shipping and received my order the next day, I recommend
Translated reviews
T
Timothée A.
Rating: 5 out of 5
following a purchase from 27/11/2025
Always a good experience ordering from materiel-velo
Translated reviews
J
Jean Paul R.
Rating: 1 out of 5
following a purchase from 27/12/2025
deadline not respected
Translated reviews
Response from Materiel-velo.com
We would like to sincerely apologize for the delay in the delivery of your order and for the inconvenience caused.

This delay is beyond our control. Indeed, traffic conditions were heavily disrupted due to the recent snow episode, compounded by logistical difficulties related to the high volume of shipments during the end-of-year holidays. These exceptional circumstances unfortunately slowed down the delivery of parcels across the entire transport network.
V
Vialle J.
Rating: 5 out of 5
following a purchase from 30/12/2025
Thank you for the speed, for the very favorable response to my request regarding the cassette. Perfect
Translated reviews
C
Charles B.
Rating: 5 out of 5
following a purchase from 30/12/2025
Hello, fast delivery despite the complications of the end-of-year holidays. Careful packaging which reinforces trust. Thank you and happy new year 2026.
Translated reviews
P
Pascal C.
Rating: 5 out of 5
following a purchase from 31/12/2025
Serious company. I recommend.
Translated reviews
B
Bruno P.
Rating: 5 out of 5
following a purchase from 31/12/2025
Impeccable
Translated reviews
N
Nicolas G.
Rating: 5 out of 5
following a purchase from 30/12/2025
Very good service on the indicated date
Translated reviews
F
Fabrice N.
Rating: 5 out of 5
following a purchase from 30/12/2025
Hello I haven't installed the pedals yet
Translated reviews
G
Gilles F.
Rating: 5 out of 5
following a purchase from 30/12/2025
With a PREMIUM account, shipping via Colissimo is fast. I was delivered in 48 hours.
Translated reviews
J
Jerome G.
Rating: 5 out of 5
following a purchase from 30/12/2025
Top fast
Translated reviews
E
Eric P.
Rating: 5 out of 5
following a purchase from 30/12/2025
Very satisfied!
Translated reviews
B
Bernard R.
Rating: 5 out of 5
following a purchase from 31/12/2025
Conforms to the order. Delivery on time
Translated reviews
P
Philippe S.
Rating: 5 out of 5
following a purchase from 30/12/2025
Completely satisfied as with every purchase on this site
Translated reviews
H
Henrik S.
Rating: 5 out of 5
following a purchase from 30/12/2025
Nothing to report
Translated reviews
L
Lionel P.
Rating: 5 out of 5
following a purchase from 30/12/2025
serious online store. Deliveries are always on time.
Translated reviews
C
Cécile H.
Rating: 5 out of 5
following a purchase from 30/12/2025
Delivery date issue resolved by phone. Advisor attentive, pleasant and understanding. Package received on time.
Translated reviews
F
François-Gabriel Z.
Rating: 5 out of 5
following a purchase from 30/12/2025
Material meets my expectations. 2nd pair for my 2nd bike to avoid frequent disassembly. Easy to install.
Translated reviews
A
Alexis D.
Rating: 5 out of 5
following a purchase from 31/12/2025
I thank the site matériel vélo which for over 10 years has been impeccable.
Translated reviews
F
Frederic L.
Rating: 5 out of 5
following a purchase from 30/12/2025
Top, nothing to report.
Translated reviews
L
Loic D.
Rating: 5 out of 5
following a purchase from 30/12/2025
Always a very good experience!
Translated reviews
G
Gilles H.
Rating: 5 out of 5
following a purchase from 30/12/2025
PERFECT
Translated reviews
P
Patrick M.
Rating: 5 out of 5
following a purchase from 30/12/2025
Very good products
Translated reviews
G
Guy M.
Rating: 5 out of 5
following a purchase from 30/12/2025
Very good company concerned about the satisfaction of its customers.
Translated reviews
C
Cyrille C.
Rating: 5 out of 5
following a purchase from 30/12/2025
Package received on time. Meets my expectations.
Translated reviews
G
Giovanni T.
Rating: 5 out of 5
following a purchase from 30/12/2025
Very good, fast delivery.
Translated reviews
C
Charles D.
Rating: 5 out of 5
following a purchase from 28/12/2025
Perfect as usual. Fast shipping, compliant product, competitive price.
Translated reviews
J
Jean G.
Rating: 5 out of 5
following a purchase from 29/12/2025
Received the package in accordance with the order
Translated reviews
D
David C.
Rating: 5 out of 5
following a purchase from 29/12/2025
Fast delivery
Translated reviews
L
Lionel C.
Rating: 5 out of 5
following a purchase from 29/12/2025
Fast and efficient. Package very well packaged.
Translated reviews
P
Philippe B.
Rating: 5 out of 5
following a purchase from 29/12/2025
Nothing to report. Order arrived as expected, impeccable.
Translated reviews
E
Eric S.
Rating: 5 out of 5
following a purchase from 23/12/2025
Fast delivery, perfect service
Translated reviews
G
Gautier N.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very good
Translated reviews
Y
Yannick S.
Rating: 1 out of 5
following a purchase from 29/12/2025
Order of a chain derailleur. It only derails! nothing is provided to secure the axle
Translated reviews
C
Chane Foc J.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very good.
Translated reviews
D
Dany B.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very satisfied
Translated reviews
G
Geoffrey B.
Rating: 5 out of 5
following a purchase from 29/12/2025
Top-notch
Translated reviews
D
Denis L.
Rating: 5 out of 5
following a purchase from 29/12/2025
very quickly delivered
Translated reviews
M
Michel H.
Rating: 5 out of 5
following a purchase from 29/12/2025
It's a product I've already tried and appreciate (very practical and effective).
Translated reviews
We use cookies for audience measurement and improving user experience.