Customer reviews of Materiel-velo.com

9,7 /10

Based on 11 769 published reviews

5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 1, 2, 4 and 5 stars

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Jean Yves G.

Published on 17/10/2025 à 16h24 following a purchase from 06/10/2025

Compliant with the order and super fast delivery

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Marc M.

Published on 17/10/2025 à 16h23 following a purchase from 05/10/2025

Very serious

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Eric F.

Published on 17/10/2025 à 16h23 following a purchase from 06/10/2025

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Jean-Philippe D.

Published on 17/10/2025 à 16h21 following a purchase from 06/10/2025

Never disappointed, perfect service. The best would be to be able to select the store from the online site to see directly the items available in store.

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Florian S.

Published on 17/10/2025 à 16h20 following a purchase from 07/10/2025

Order well received.

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Michel B.

Published on 17/10/2025 à 16h18 following a purchase from 05/10/2025

For my personal account, Materiel-velo.com is competitive with choice... the prices are "correct" and on many items "very correct"! My orders have always gone well, with fairly quick deliveries..... in these times, Materiel-velo.com is for me, a safe bet!

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Etienne C.

Published on 17/10/2025 à 16h09 following a purchase from 06/10/2025

Perfect

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Philippe M.

Published on 17/10/2025 à 16h07 following a purchase from 06/10/2025

Ras

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Thibaut D.

Published on 17/10/2025 à 16h06 following a purchase from 06/10/2025

Fast and efficient service, super reasonable price. Thank you

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Gregory B.

Published on 17/10/2025 à 16h04 following a purchase from 03/10/2025

thank you for your commercial gesture

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Ghionzoli D.

Published on 17/10/2025 à 16h03 following a purchase from 03/10/2025

Material returned and exchanged within a very reasonable time. I am very satisfied

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Olivier P.

Published on 17/10/2025 à 16h02 following a purchase from 06/10/2025

Nothing to complain about, everything was perfect, product, deadline, delivery?

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Yoann G.

Published on 17/10/2025 à 16h00 following a purchase from 05/10/2025

Perfect purchase for the upcoming winter. Requires time and patience for the first assembly.

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Thomas M.

Published on 17/10/2025 à 15h59 following a purchase from 04/10/2025

Product as described, fast delivery, perfect!

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Laurent B.

Published on 17/10/2025 à 15h56 following a purchase from 06/10/2025

Address error.. delayed reception.

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Response from Materiel-velo.com Published on 22/10/2025

Hello,

We are sorry for the delivery delay due to an address error. This is an incident beyond our control, which we sincerely regret. Colissimo indeed dropped your package at a post office instead of delivering it to your home.

Please feel free to contact our customer service at 04 74 694 694 or via our online form for any further inquiries.

Thank you for your understanding,
The Materiel-velo.com team

Daniel L.

Published on 17/10/2025 à 15h55 following a purchase from 06/10/2025

Very nice sign for cycling enthusiasts

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Sebastien H.

Published on 17/10/2025 à 15h54 following a purchase from 03/10/2025

I want to particularly congratulate the customer service of Matériel-velo.com, responsive, and especially very effective. My BMC frame was cracked, thanks to their professionalism, I was able to obtain a new one under warranty! Thank you!

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Patricia J.

Published on 17/10/2025 à 15h53 following a purchase from 06/10/2025

Delivery as usual!

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Philippe S.

Published on 17/10/2025 à 15h50 following a purchase from 06/10/2025

Very happy with the product. Very fast delivery

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Nicolas P.

Published on 17/10/2025 à 13h17 following a purchase from 03/10/2025

I highly recommend this site.

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Robert R.

Published on 17/10/2025 à 13h06 following a purchase from 04/10/2025

Received within the deadlines according to the order, well packaged.

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Francois-Xavier W.

Published on 17/10/2025 à 12h07 following a purchase from 03/10/2025

very good and fast

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Hubert C.

Published on 17/10/2025 à 10h33 following a purchase from 26/09/2025

Completely satisfactory. Professional

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Bertrand P.

Published on 17/10/2025 à 07h35 following a purchase from 05/10/2025

Very good product

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Emmanuel B.

Published on 17/10/2025 à 07h31 following a purchase from 04/10/2025

perfect

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Carme J.

Published on 17/10/2025 à 07h24 following a purchase from 03/10/2025

Top thank you

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Franck S.

Published on 17/10/2025 à 07h02 following a purchase from 04/10/2025

Very good.

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Pierre S.

Published on 17/10/2025 à 06h52 following a purchase from 04/10/2025

Very good

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Massel C.

Published on 17/10/2025 à 06h07 following a purchase from 05/10/2025

Good product in accordance with the description. Does the job. Simple function buttons to use

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Yann A.

Published on 17/10/2025 à 05h30 following a purchase from 03/10/2025

Fast delivery and compliant products

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Philippe D.

Published on 17/10/2025 à 05h14 following a purchase from 05/10/2025

Satisfied, good product and arrived on time

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René R.

Published on 17/10/2025 à 04h56 following a purchase from 04/10/2025

compliant items, fast delivery, careful packaging

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Jean-Pierre M.

Published on 17/10/2025 à 04h50 following a purchase from 02/10/2025

nothing to report

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Laure C.

Published on 17/10/2025 à 04h50 following a purchase from 05/10/2025

Product as described. Fast delivery. I recommend.

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Benjamin P.

Published on 17/10/2025 à 04h11 following a purchase from 05/10/2025

Order received on time. Benjamin

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Dominique R.

Published on 17/10/2025 à 02h58 following a purchase from 03/10/2025

Top service, fast delivery

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Pierre F.

Published on 16/10/2025 à 21h21 following a purchase from 03/10/2025

As described!

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Thomas B.

Published on 16/10/2025 à 20h58 following a purchase from 04/10/2025

Perfect! Thank you to all the employees involved!

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Philippe S.

Published on 16/10/2025 à 20h46 following a purchase from 03/10/2025

Impeccable delivery and quality advice. The best

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Jean-Luc P.

Published on 16/10/2025 à 20h19 following a purchase from 04/10/2025

Very good

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