Customer reviews of Materiel-velo.com

9,7 /10

Based on 11 768 published reviews

5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 1, 2, 4 and 5 stars

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Daniel D.

Published on 28/09/2025 à 13h26 following a purchase from 12/09/2025

No false notes

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Eddy A.

Published on 28/09/2025 à 12h47 following a purchase from 16/09/2025

Top site. Delivery is great

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Gerard C.

Published on 28/09/2025 à 06h31 following a purchase from 16/09/2025

Satisfactory experience

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Pascal B.

Published on 28/09/2025 à 06h15 following a purchase from 16/09/2025

Satisfied with my order

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Pascal D.

Published on 28/09/2025 à 05h12 following a purchase from 16/09/2025

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Romain J.

Published on 28/09/2025 à 04h33 following a purchase from 14/09/2025

Very good store, attentive and welcoming staff.

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Bernard R.

Published on 28/09/2025 à 00h28 following a purchase from 16/09/2025

Perfect. Nothing to report.

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Patrick M.

Published on 27/09/2025 à 21h03 following a purchase from 17/09/2025

Cool preparation and very fast delivery, great

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Lafon P.

Published on 27/09/2025 à 20h15 following a purchase from 16/09/2025

Very satisfied

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René P.

Published on 27/09/2025 à 19h31 following a purchase from 16/09/2025

no problem

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Andre C.

Published on 27/09/2025 à 18h09 following a purchase from 12/09/2025

Arrived on time

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Pascal B.

Published on 27/09/2025 à 18h06 following a purchase from 01/09/2025

A product advertised as in stock, but delivered 15 days later because it was actually out of stock. This is not very pleasant, especially when it is a wear part and you end up with a bike immobilized.

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Response from Materiel-velo.com Published on 22/10/2025

Hello,

We are sorry for this delay and fully understand the inconvenience caused, especially when it is an essential wear part for the use of your bike.

In some cases, we are dependent on our suppliers' stock, which can exceptionally impact our shipping times, despite an initial indication of stock within 2-4 days. We do our utmost to avoid this type of situation and improve the reliability of our timelines.

Thank you for your understanding,
The Materiel-velo.com team

Philippe S.

Published on 27/09/2025 à 18h02 following a purchase from 16/09/2025

Great promo, fast shipping.

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Romain B.

Published on 27/09/2025 à 17h23 following a purchase from 16/09/2025

Order quickly shipped. Quality.

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Pierre J.

Published on 27/09/2025 à 17h13 following a purchase from 16/09/2025

Order completely compliant, deadlines respected, no issues.

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Didier M.

Published on 27/09/2025 à 17h00 following a purchase from 15/09/2025

Always very satisfied with the order tracking and delivery.

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Pascal P.

Published on 27/09/2025 à 16h20 following a purchase from 16/09/2025

Very good

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Bruce B.

Published on 27/09/2025 à 16h19 following a purchase from 11/09/2025

Good brand for cycling equipment sales

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Emmanuel A.

Published on 27/09/2025 à 16h19 following a purchase from 16/09/2025

I am very happy, before my purchase I called for advice, I spoke to a very kind and competent person who took the time to explain the differences between the two products, so I was able to choose the one best suited to my needs.

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Rubén C.

Published on 27/09/2025 à 16h12 following a purchase from 11/09/2025

Available component and fast delivery.

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Patrick D.

Published on 27/09/2025 à 16h08 following a purchase from 16/09/2025

I recommend Matériel Velo without hesitation.

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Alain D.

Published on 27/09/2025 à 16h00 following a purchase from 15/09/2025

You're good.

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Alexis R.

Published on 27/09/2025 à 15h57 following a purchase from 15/09/2025

Good quality price ratio on the ranges of products offered. Listening to the customer. Keep it up...

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Michel L.

Published on 27/09/2025 à 15h51 following a purchase from 15/09/2025

Very good

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Jean-Jacques B.

Published on 27/09/2025 à 14h41 following a purchase from 10/09/2025

Impeccable customer service.

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J-François V.

Published on 27/09/2025 à 14h34 following a purchase from 14/09/2025

Excellent product arrived on time

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Patrick P.

Published on 27/09/2025 à 09h31 following a purchase from 29/08/2025

Speed of shipping, return compliant and fast, refund made in the best time, choice of products

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Fabrice L.

Published on 27/09/2025 à 08h53 following a purchase from 13/09/2025

Arrived on time, the saddle meets my expectations and I realize that this is an important element that I had neglected until now. I have better performance and no longer feel discomfort in the ischial area.

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Guillaume C.

Published on 27/09/2025 à 08h20 following a purchase from 14/09/2025

Delivery and product as described

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Philippe R.

Published on 27/09/2025 à 06h34 following a purchase from 15/09/2025

Fast delivery via Chronopost, very satisfied.

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Thierry C.

Published on 27/09/2025 à 06h04 following a purchase from 13/09/2025

Very pleasant site, multiple choices. Responsiveness for sending the package. Very reasonable price. Top.

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Hubert J.

Published on 27/09/2025 à 05h47 following a purchase from 15/09/2025

Product conforms to the order, very well packaged.

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Olivier S.

Published on 27/09/2025 à 03h12 following a purchase from 15/09/2025

Reasonable price and order received quickly!

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Fabrice B.

Published on 26/09/2025 à 18h12 following a purchase from 14/09/2025

Product conforms and delivered quickly.

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Gardelli K.

Published on 26/09/2025 à 18h00 following a purchase from 08/09/2025

Very good quality shoe for a reasonable price

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Richard C.

Published on 26/09/2025 à 17h47 following a purchase from 15/09/2025

Good in every respect, the product corresponds to what I had in mind.

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Patrice M.

Published on 26/09/2025 à 17h13 following a purchase from 15/09/2025

Order delivered quickly and as expected

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Christian H.

Published on 26/09/2025 à 17h06 following a purchase from 12/09/2025

I am super satisfied with my purchase and the product. Super fast delivery to French Polynesia. Thank you very much, matériel vélo

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Lionel T.

Published on 26/09/2025 à 17h04 following a purchase from 15/09/2025

Fast delivery.

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Jean-Michel L.

Published on 26/09/2025 à 16h59 following a purchase from 15/09/2025

As usual, perfect, best regards.

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