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D
Rating: 5 out of 5
Fast delivery
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2, 4 and 5 stars
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Rating: 5 out of 5
Order received three days after placing it. Package was perfect and material very well packaged. Thank you for your seriousness!
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A
Rating: 5 out of 5
Material meeting my requirements
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M
Rating: 5 out of 5
Super
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J
Rating: 5 out of 5
Order delivered quickly and correctly
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C
Rating: 2 out of 5
Delivery too long. No possibility to get a timeline when ordering, despite calling customer service. Too bad. Otherwise, the site and prices are correct.
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S
Rating: 5 out of 5
-
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P
Rating: 5 out of 5
very good follow-up on my orders and very good welcome at the store in Dijon
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S
Rating: 5 out of 5
Product conforms to the order. Ease of navigation on the site. No delivery issues
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R
Rating: 1 out of 5
Transport not great
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A
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Top customer service.
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G
Rating: 5 out of 5
Always on top Good handling of my order
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B
Rating: 5 out of 5
Delivered to the store, unpacked and checked at the counter, good service and serious.
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L
Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
Hello Very satisfied with my last purchase (Assomia Pro RS 2 pedals). Delivery in 2 days Everything is perfect Have a good day René
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J
Rating: 5 out of 5
Satisfied good product
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A
Rating: 5 out of 5
Excellent material and outstanding seriousness
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F
Rating: 5 out of 5
Delivery good, description that does not match the packaging of Mavic for the wheels. Size good for the clothing.
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J
Rating: 1 out of 5
I paid for express shipping to receive my order within 48 hours, I received it the following week a bit disappointed next time I will opt for standard delivery as the price is not the same regards
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E
Rating: 5 out of 5
Always on top
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J
Rating: 5 out of 5
Great product delivered as expected
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J
Rating: 5 out of 5
Heartfelt purchase fast shipping
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B
Rating: 5 out of 5
good
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P
Rating: 1 out of 5
I ordered two Campagnolo 11-speed chain rivets. I received 1 rivet that matched the order and a second one that was completely different, packaged in a plastic bag and with dimensions not compatible with Campagnolo 11-speed chains. Of course, it's not a disaster, but when you order 2 rivets, you expect to receive 2 that match the order. If it's just a simple mistake, it's not a big deal (to err is human) but I have doubts because the barcodes of the two items were exactly the same. I made a return, and I received a credit. But time and shipping costs were lost. So there is still some room for improvement in the quality of order processing. I would like to specify that on other previous orders I had never had a problem and I still recommend this site for bike equipment.
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E
Rating: 5 out of 5
Good advice Delivery as expected Deadline as expected Very happy
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P
Rating: 5 out of 5
fast delivery
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F
Rating: 5 out of 5
Order as expected and correct deadline.
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P
Rating: 5 out of 5
fast and hassle-free order
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S
Rating: 5 out of 5
Good information by phone about the product and ultra-fast delivery time.
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P
Rating: 5 out of 5
Impeccable package but additional delivery fees on the DOM which increase the cost of the ordered parts
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A
Rating: 5 out of 5
Perfect and fast delivery.
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J
Rating: 5 out of 5
Always satisfied with the service and advice, well done
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C
Rating: 5 out of 5
Quality service. Professional reviews.
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J
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
TOP DELIVERY
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J
Rating: 5 out of 5
Good product, thank you
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T
Rating: 5 out of 5
Fast and in accordance with the order. Thank you
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T
Rating: 1 out of 5
Order with a 3-week delay
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L
Rating: 5 out of 5
top
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