English 
L
Rating: 4 out of 5
Fast
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 743 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2 and 4 stars
Reset filtersM
Rating: 4 out of 5
The package arrived a few days later than expected, since it came from abroad, and it was not clear that there were two pieces in each bag instead of one, but overall everything is fine. Thank you, I am satisfied with the service
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D
Rating: 4 out of 5
No issues with the order and its delivery but still an avalanche of emails that are not always relevant.
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X
Rating: 4 out of 5
Easy to order, and fast delivery.
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L
Rating: 4 out of 5
Very satisfied
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J
Rating: 4 out of 5
Satisfied
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D
Rating: 4 out of 5
Good product
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T
Rating: 4 out of 5
Ordered item received well. The shipping delay was a bit long. Other than that, no issues
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J
Rating: 4 out of 5
Nothing to report
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D
Rating: 4 out of 5
Very good site
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P
Rating: 4 out of 5
I have been ordering for years, the service and the material are top-notch.
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P
Rating: 4 out of 5
Satisfied with my order, delivered quickly.
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Y
Rating: 4 out of 5
Delivery ok price ok I reported that when creating my account I made a mistake with my email address I was never contacted for the change but it was not penalizing
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F
Rating: 4 out of 5
Very good
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D
Rating: 4 out of 5
Product as described and received on time.
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J
Rating: 4 out of 5
Order delivered quickly in a package in good condition and in accordance with my order. However, I found just after one of the products (the Bryton HRM Duo Bluetooth and ANT+ heart rate monitor) cheaper on a competing site; it's a bit frustrating especially since it was to replace a similar defective product from another brand
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D
Rating: 4 out of 5
I take away one star because the product was not available in stock contrary to what was announced. Aside from this setback, the shipment was quick to Réunion.
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H
Rating: 4 out of 5
I didn't know this store, the website needs modernization but otherwise it has a good variety of products (the accessory I needed I only found here) at good prices
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P
Rating: 4 out of 5
Hello, it's a shame that return shipping is not free because I made a mistake on an item and mat explained on the page not provided
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C
Rating: 4 out of 5
Package received with the cardboard damaged
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F
Rating: 4 out of 5
Order received on time.
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R
Rating: 4 out of 5
Very long delay to receive the package 8 days
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H
Rating: 4 out of 5
Product received quickly and as described
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F
Rating: 4 out of 5
N/A
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V
Rating: 4 out of 5
No problem
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A
Rating: 4 out of 5
order and delivery carried out quickly. No issues, however, the 11v cassette (11-34) Miche is to be discouraged (warped on Shimano cassette body)
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J
Rating: 4 out of 5
Yes, but could do better! Nothing to say about Matériel-velo: I am fully satisfied with my new shoes. I wouldn't say the same about DPD with whom I have always had problems. Late delivery, approximate and imprecise communication and two days lost waiting in vain to be delivered. Change your provider, please!
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J
Rating: 4 out of 5
Good
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R
Rating: 4 out of 5
Perfect. Thank you
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J
Rating: 4 out of 5
Fast delivery, intact packaging
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F
Rating: 4 out of 5
Nothing to report
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R
Rating: 4 out of 5
Order received quickly, however the ordered product hydraulic brake caliper Shimano 105 is significantly cheaper on other sites.
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R
Rating: 4 out of 5
Good products just the delivery different from the chosen location.
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B
Rating: 4 out of 5
Content compliant with the order. Delivery time to be improved and inform the customer if there is a delay due to restocking.
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M
Rating: 4 out of 5
Very well I have not yet mounted the tire to follow
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L
Rating: 4 out of 5
There are quite a few products even though shipping remains expensive for overseas territories. One item was poorly packaged and ended up leaking, but very good site.
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B
Rating: 4 out of 5
Very good product, in line with my expectations. The only downside is the packaging, which I found a bit light: the headset was moving around in the box and was not sufficiently secured. Fortunately, it arrived in good condition.
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D
Rating: 4 out of 5
Fast delivery
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L
Rating: 4 out of 5
The box was broken when I received it and the boxes surrounding the material, even though it was not damaged.
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O
Rating: 4 out of 5
Good and fast
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