Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 011 published reviews
5 12k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 1, 2 and 5 stars

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E
Emile T.
Rating: 5 out of 5
following a purchase from 23/04/2026
Good advice Delivery as expected Deadline as expected Very happy
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Philippe T.
Rating: 5 out of 5
following a purchase from 23/04/2026
fast delivery
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F
Francois L.
Rating: 5 out of 5
following a purchase from 23/04/2026
Order as expected and correct deadline.
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Pascal P.
Rating: 5 out of 5
following a purchase from 22/04/2026
fast and hassle-free order
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Steeves G.
Rating: 5 out of 5
following a purchase from 23/04/2026
Good information by phone about the product and ultra-fast delivery time.
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Patrick D.
Rating: 5 out of 5
following a purchase from 22/04/2026
Impeccable package but additional delivery fees on the DOM which increase the cost of the ordered parts
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Alain B.
Rating: 5 out of 5
following a purchase from 23/04/2026
Perfect and fast delivery.
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Jean-Pierre F.
Rating: 5 out of 5
following a purchase from 22/04/2026
Always satisfied with the service and advice, well done
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C
Christophe C.
Rating: 5 out of 5
following a purchase from 15/04/2026
Quality service. Professional reviews.
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Jean-Paul G.
Rating: 5 out of 5
following a purchase from 22/04/2026
Very good
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Pascal C.
Rating: 5 out of 5
following a purchase from 18/03/2026
TOP DELIVERY
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Jean-Pierre S.
Rating: 5 out of 5
following a purchase from 23/04/2026
Good product, thank you
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Thierry L.
Rating: 5 out of 5
following a purchase from 24/04/2026
Fast and in accordance with the order. Thank you
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Thomas B.
Rating: 1 out of 5
following a purchase from 07/04/2026
Order with a 3-week delay
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L
Ludovic R.
Rating: 5 out of 5
following a purchase from 13/04/2026
top
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Pierre B.
Rating: 5 out of 5
following a purchase from 22/04/2026
As usual, order and reception impeccable.
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Philippe O.
Rating: 5 out of 5
following a purchase from 20/04/2026
I really like this site for bikes and moreover I have a store near my home and they are great
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Yohann B.
Rating: 5 out of 5
following a purchase from 22/04/2026
Delivery in accordance with the order. Good customer service.
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Jany D.
Rating: 5 out of 5
following a purchase from 22/04/2026
No worries, good reception
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B
Bizard G.
Rating: 5 out of 5
following a purchase from 21/04/2026
always very efficient the ordering and delivery process, fast and reliable
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Gérard M.
Rating: 5 out of 5
following a purchase from 21/04/2026
GOOD
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Stephan G.
Rating: 5 out of 5
following a purchase from 18/04/2026
ras
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Philippe M.
Rating: 5 out of 5
following a purchase from 20/04/2026
Good reception, efficient and competitive
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Mario M.
Rating: 5 out of 5
following a purchase from 19/04/2026
Delivery to Guyana, fast, efficient. Thank you
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Cédric C.
Rating: 5 out of 5
following a purchase from 21/04/2026
Loyal user of this site for almost all my purchases of bike parts and consumables, I am very satisfied with the reliability and speed of deliveries.
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M
Melanie D.
Rating: 5 out of 5
following a purchase from 15/04/2026
Delay in the order, but notified in time and possibility to modify the order to obtain the desired items within the deadlines. Very good follow-up of the order.
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Isabelle S.
Rating: 5 out of 5
following a purchase from 20/04/2026
Order received very quickly, excellent follow-up by email.
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Jean Luc O.
Rating: 5 out of 5
following a purchase from 11/04/2026
very well nothing to say, we come back.
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Xavier L.
Rating: 1 out of 5
following a purchase from 09/04/2026
15 days to receive a product advertised in 4 days! I had to contact the site because after a week the order had not been sent, I was told there was a supplier problem. The least they could have done was to inform me of the delay as soon as I placed my order. Next time I will order elsewhere.
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Maurice B.
Rating: 5 out of 5
following a purchase from 22/04/2026
Fast service, interesting price. Top quality
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Gérard L.
Rating: 5 out of 5
following a purchase from 22/04/2026
Always well served
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Jean-Paul S.
Rating: 5 out of 5
following a purchase from 22/04/2026
Very responsive
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Jacky G.
Rating: 5 out of 5
following a purchase from 15/04/2026
Nothing special.
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Maurice G.
Rating: 5 out of 5
following a purchase from 21/04/2026
Perfect
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A
Aldo C.
Rating: 5 out of 5
following a purchase from 16/04/2026
material conforms to the order, fairly quick shipping.
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Jean-François C.
Rating: 5 out of 5
following a purchase from 17/04/2026
Very good
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Stephane B.
Rating: 5 out of 5
following a purchase from 18/04/2026
Always very effective as usual
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Mickaël M.
Rating: 5 out of 5
following a purchase from 13/04/2026
Perfect command Ras
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Yves F.
Rating: 5 out of 5
following a purchase from 13/04/2026
VERY WELL EXACTLY WHAT I EXPECTED
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N
Nunzio R.
Rating: 5 out of 5
following a purchase from 20/04/2026
Very good follow-up. Site to recommend without problem!
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