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P
Rating: 5 out of 5
Very good
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Reference store, impeccable.
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R
Rating: 5 out of 5
Fast delivery
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D
Rating: 5 out of 5
Very satisfied with my orders at bike equipment, delivered quickly
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N
Rating: 5 out of 5
Thank you to bike equipment for offering these Ultegra pedal axles at this price. Delivery. Fast, item compliant with the description
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A
Rating: 5 out of 5
Hello, I am satisfied with this first order on bike_equipment.com which was compliant in quality and delivery times
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J
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
I received my order quickly, compliant with the product and well protected without its packaging. The site sends tracking information.
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S
Rating: 5 out of 5
Top
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M
Rating: 5 out of 5
Very satisfied, fast delivery
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R
Rating: 5 out of 5
Product compliant, fast delivery
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B
Rating: 5 out of 5
I start again, perfect
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P
Rating: 5 out of 5
Excellent as always
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P
Rating: 5 out of 5
Top as usual
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V
Rating: 5 out of 5
Impeccable
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P
Rating: 5 out of 5
Always good products and good reviews, thank you MV
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F
Rating: 5 out of 5
Delivery always fast and compliant.
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P
Rating: 5 out of 5
Material conforms to what I ordered. Nothing to report. Fast delivery.
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C
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Conforms to the order
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J
Rating: 5 out of 5
Nothing to report, fast delivery.
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P
Rating: 5 out of 5
Good products. Very fast delivery.
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T
Rating: 5 out of 5
Pleasantly surprised by the price of the items and the speed of shipping.
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P
Rating: 5 out of 5
A customer for over 10 years, the sellers on the phone are always great, they take the time to inform me and provide clear answers to my questions.
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D
Rating: 5 out of 5
Perfect, fast shipping, top tire, I had never taken Hutchinson and I am pleasantly surprised
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A
Rating: 5 out of 5
Hello, package received on time.
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P
Rating: 5 out of 5
Fast delivery, compliant products, competitive prices
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P
Rating: 5 out of 5
Conforms to the order
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P
Rating: 5 out of 5
Well received, tried the helmet and satisfied, thank you
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J
Rating: 5 out of 5
Very good, fast and careful delivery.
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B
Rating: 5 out of 5
5
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M
Rating: 5 out of 5
Material received conforms to the order.
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N
Rating: 5 out of 5
Fast delivery, material conforms.
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T
Rating: 5 out of 5
conforms
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A
Rating: 5 out of 5
No delivery problem
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A
Rating: 5 out of 5
Material received on time, you must wait for the delivery notice before going to pick up the material at the store.
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J
Rating: 5 out of 5
Nothing to report, very good
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L
Rating: 5 out of 5
Everything is settled
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J
Rating: 5 out of 5
No lizards!
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V
Rating: 1 out of 5
Hello, Very difficult if not impossible to return a product. The information and return procedures are difficult (impossible to find). Nothing is indicated regarding costs when trying to return.
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Response from Materiel-velo.com
Hello Vidal Roger,
Thank you for your feedback. We are sorry to hear that you encountered difficulties with the return process. Your experience is important to us, and we will work to improve the clarity of the information on this subject. You can find the return conditions directly in the tab at the bottom of the page of the site or directly via your order space.
Please do not hesitate to contact our customer service, who will be happy to assist you.
Best regards,
The team at Materiel-velo.com
Thank you for your feedback. We are sorry to hear that you encountered difficulties with the return process. Your experience is important to us, and we will work to improve the clarity of the information on this subject. You can find the return conditions directly in the tab at the bottom of the page of the site or directly via your order space.
Please do not hesitate to contact our customer service, who will be happy to assist you.
Best regards,
The team at Materiel-velo.com