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J
Rating: 5 out of 5
Perfect
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2 and 5 stars
Reset filtersL
Rating: 5 out of 5
Hello competitive prices, team reached by phone very pleasant and responsive, I congratulate you, fast order shipment
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D
Rating: 5 out of 5
well done thank you.
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G
Rating: 5 out of 5
Nothing to report
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P
Rating: 5 out of 5
I am satisfied with my order. It's serious
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D
Rating: 5 out of 5
The order meets my expectations, delivery speed, perfect.
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S
Rating: 5 out of 5
Excellent as always, there is no better service!
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Y
Rating: 5 out of 5
Nothing to report
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R
Rating: 5 out of 5
Fast and complete delivery; perfect.
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T
Rating: 5 out of 5
The bike arrived very very well packaged. No problem. Compliant with the order. Thank you
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F
Rating: 5 out of 5
Serious site as usual
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G
Rating: 5 out of 5
Delivery times super correct and meet my expectations
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C
Rating: 5 out of 5
No surprises.
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M
Rating: 5 out of 5
Fast shipping compared to some
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F
Rating: 5 out of 5
Always top for the products.
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G
Rating: 5 out of 5
Great
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G
Rating: 5 out of 5
Very good site. Fast shipping
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L
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Well received on time, thank you
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A
Rating: 5 out of 5
Just perfect
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H
Rating: 5 out of 5
Regarding a material used only by track cyclists and therefore almost a niche product, I appreciated that this handlebar was available on your site, because FSA has at least a 3-month wait time.
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L
Rating: 5 out of 5
Complete order delivered within the specified time. Perfect service.
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O
Rating: 5 out of 5
Impeccable. Nothing to complain about regarding the questions asked and the answers provided or the product.
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V
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Great price, fast delivery
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F
Rating: 5 out of 5
Very fast and compliant shipping. As always on the site. To recommend
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S
Rating: 5 out of 5
Reliable site, fast shipping and delivery. In the case of my last order, the best placed for GP5000S TR tires
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P
Rating: 5 out of 5
As usual, fast, careful. Nothing to say except well done.
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J
Rating: 5 out of 5
Delivery compliant and very fast
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B
Rating: 5 out of 5
Ok
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M
Rating: 5 out of 5
There was a slight delay for a part that was available in 2 to 4 days, but upon contact, the team acted quickly. Thank you to them.
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L
Rating: 5 out of 5
-
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J
Rating: 5 out of 5
Very good prices. Fast shipping.
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J
Rating: 5 out of 5
As always, it's serious.
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G
Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
Fast shipping and in accordance with the order. Loyal to this very professional site.
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G
Rating: 1 out of 5
Impossible to just make a size exchange due to a size error
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Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered difficulties in exchanging your product. Your feedback is valuable and will help us improve our service.
It is indeed possible to arrange an exchange when stock allows.
Please do not hesitate to contact us directly so that we can assist you in your process.
Best regards,
The team at Materiel-velo.com
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered difficulties in exchanging your product. Your feedback is valuable and will help us improve our service.
It is indeed possible to arrange an exchange when stock allows.
Please do not hesitate to contact us directly so that we can assist you in your process.
Best regards,
The team at Materiel-velo.com
N
Rating: 5 out of 5
Fast delivery, correct price. Perfect customer service, I had made a mistake with the reference for the pots and I was able to cancel my order and place another one without any problem.
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A
Rating: 5 out of 5
Very good, as usual very short delivery time adequate packaging
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