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M
Rating: 5 out of 5
Price: 5 stars Products: 5 stars (discs, pads, pedal box) Delivery/packaging: 5 stars
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 1, 2 and 5 stars
Reset filtersM
Rating: 5 out of 5
Efficiency and speed!!!
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P
Rating: 5 out of 5
Perfect, deadlines and products
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J
Rating: 5 out of 5
Satisfied
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T
Rating: 5 out of 5
This is my first Garmin GPS. To see as soon as I have used it
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J
Rating: 5 out of 5
Always very satisfied with Materiel-velo.com
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L
Rating: 5 out of 5
Perfect.
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J
Rating: 5 out of 5
Super fast delivery
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B
Rating: 5 out of 5
Very good Fast and in accordance with the order
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A
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Top!
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P
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
Material corresponds in all points to the order. Deadlines respected
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F
Rating: 5 out of 5
Fast delivery. Top
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H
Rating: 5 out of 5
Satisfied with my order!! Perfect delivery with the post!! Perfect parcel tracking..thank you. Best regards..
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D
Rating: 5 out of 5
Competitive price with fast and secure delivery.
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S
Rating: 5 out of 5
Material delivered as ordered
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B
Rating: 5 out of 5
Very lightweight comfortable saddle short adapted for mountain biking
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D
Rating: 5 out of 5
Very satisfied for many years
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S
Rating: 5 out of 5
Very happy with the product as well as the service and the deadline
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T
Rating: 5 out of 5
Very fast and compliant
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A
Rating: 2 out of 5
A bit disappointed with my experience. The package arrived in a rather degraded state, which suggests that it was not handled with much care, either during its preparation or during transport (DPD). Nothing to say about the textile received, which was in good condition and met my expectations. However, the same cannot be said for the rest of the order: a tube of chain lubricant had a broken cap, and the ceramic grease tube was punctured.
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Response from Materiel-velo.com
Hello Alexandre,
Thank you for taking the time to share your experience with us. We are sincerely sorry to learn that your package arrived in a degraded state and that some items did not meet your expectations. Your feedback is valuable and helps us improve our services.
We will investigate this situation with our logistics team and with DPD to prevent this from happening again.
We will send you an email directly to find a quick solution.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your experience with us. We are sincerely sorry to learn that your package arrived in a degraded state and that some items did not meet your expectations. Your feedback is valuable and helps us improve our services.
We will investigate this situation with our logistics team and with DPD to prevent this from happening again.
We will send you an email directly to find a quick solution.
Best regards,
The Materiel-velo.com team
D
Rating: 5 out of 5
Very good
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L
Rating: 5 out of 5
Very attentive to the customer and impeccable after-sales service
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B
Rating: 5 out of 5
So far, never any bad surprises when opening the package and fast delivery
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D
Rating: 5 out of 5
Thank you for the quick and compliant shipment
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J
Rating: 5 out of 5
very fast delivery and in line with my wishes
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D
Rating: 5 out of 5
very good device for training in bad weather
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J
Rating: 5 out of 5
Speed of delivery and choice of products
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B
Rating: 5 out of 5
Very good
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F
Rating: 5 out of 5
Perfect.
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S
Rating: 5 out of 5
Simple order, fast delivery. Top!
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G
Rating: 5 out of 5
Very good.
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J
Rating: 5 out of 5
Very fast delivery and well-packaged product. Top service
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D
Rating: 5 out of 5
Top as always
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I
Rating: 5 out of 5
Everything went well, delivery on time. I recommend.
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P
Rating: 5 out of 5
Very good. Fast shipping, stock indication adjusted.
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E
Rating: 5 out of 5
Thank you
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A
Rating: 5 out of 5
A nice selection of products, and as usual, a fast delivery! Thank you matérielvélo
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C
Rating: 5 out of 5
Site recommended by a friend. Very satisfying!
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