Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 1, 2 and 5 stars

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E
Etienne E.
Rating: 5 out of 5
following a purchase from 03/02/2026
always well served with bike equipment
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Jean-Jacques A.
Rating: 5 out of 5
following a purchase from 24/01/2026
Very satisfied!
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R
Remy L.
Rating: 5 out of 5
following a purchase from 03/02/2026
Delivery made on time as planned, thank you
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A
Alain J.
Rating: 5 out of 5
following a purchase from 03/02/2026
Very good
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D
Dimby R.
Rating: 5 out of 5
following a purchase from 25/01/2026
Careful packaging and quality products.
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J
Jean Louis C.
Rating: 5 out of 5
following a purchase from 03/02/2026
Fast delivery. Tested and known products.
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P
Philippe Y.
Rating: 5 out of 5
following a purchase from 03/02/2026
Completely satisfied with the order and delivery. For the products, we will see in use.
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Tony F.
Rating: 5 out of 5
following a purchase from 03/02/2026
Great
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A
Arnaud E.
Rating: 5 out of 5
following a purchase from 27/01/2026
Top!!!
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Pascal B.
Rating: 5 out of 5
following a purchase from 03/02/2026
Quick processing of the order and top delivery
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Philippe P.
Rating: 5 out of 5
following a purchase from 31/01/2026
fast deadline and kept
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Jean-Pierre J.
Rating: 5 out of 5
following a purchase from 27/01/2026
Always satisfied with Matériel vélo
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Jean-Philippe R.
Rating: 5 out of 5
following a purchase from 03/02/2026
Always professional. Nothing to report
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Gerard P.
Rating: 5 out of 5
following a purchase from 03/02/2026
Great
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D
Dany J.
Rating: 5 out of 5
following a purchase from 03/02/2026
Very good site, tracking and delivery ok
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Mathieu H.
Rating: 5 out of 5
following a purchase from 02/02/2026
Thank you for this perfect customer service, I am delighted
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Jean F.
Rating: 5 out of 5
following a purchase from 29/01/2026
Top!
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N
Nicolas D.
Rating: 5 out of 5
following a purchase from 03/02/2026
Very good company
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G
Gérard P.
Rating: 5 out of 5
following a purchase from 03/02/2026
Very happy with the service
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Yves C.
Rating: 5 out of 5
following a purchase from 29/01/2026
Always good advice and products
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J
Jeanluc F.
Rating: 5 out of 5
following a purchase from 01/02/2026
As always, top delivery (in store or at a relay point) with Matériel-vélo
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Philippe G.
Rating: 5 out of 5
following a purchase from 01/02/2026
Efficient, smiling, competent
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Benoit J.
Rating: 5 out of 5
following a purchase from 30/01/2026
Fast and compliant
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A
Anthony L.
Rating: 5 out of 5
following a purchase from 02/02/2026
Top, I recommend
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Joel A.
Rating: 5 out of 5
following a purchase from 31/01/2026
Merchant always very interesting and well positioned on prices (and express delivery)
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A
Antoine L.
Rating: 5 out of 5
following a purchase from 07/12/2025
Delivery well assured in hand
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G
Gael R.
Rating: 5 out of 5
following a purchase from 28/01/2026
Fast delivery and top material
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C
Christophe M.
Rating: 5 out of 5
following a purchase from 02/02/2026
perfect.
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Olivier D.
Rating: 5 out of 5
following a purchase from 01/02/2026
very fast delivery, products well packaged.
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B
Bertrand B.
Rating: 5 out of 5
following a purchase from 02/02/2026
Quick reception. Products very well packaged.
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L
Léo T.
Rating: 5 out of 5
following a purchase from 29/01/2026
Always a great customer service and top items!
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Jose Manuel G.
Rating: 5 out of 5
following a purchase from 01/02/2026
Perfect and on time.
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Yves C.
Rating: 5 out of 5
following a purchase from 02/02/2026
Top. Well received within the indicated timeframe, correct price. I recommend
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F
Frédéric V.
Rating: 5 out of 5
following a purchase from 02/02/2026
Never had a problem with Matériel vélo. Com
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Michel H.
Rating: 5 out of 5
following a purchase from 30/01/2026
In line with my expectations; light and comfortable
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Jérôme V.
Rating: 5 out of 5
following a purchase from 02/02/2026
Fast delivery, product as described
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Sébastien M.
Rating: 2 out of 5
following a purchase from 31/01/2026
Customer service a bit difficult with Mavic
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Nicolas B.
Rating: 5 out of 5
following a purchase from 02/02/2026
I regularly buy from Matériel Vélo, from small items (this time a Garmin lamp) to the bike. Delivered on time and without unpleasant surprises.
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G
Gabin M.
Rating: 5 out of 5
following a purchase from 03/02/2026
Fast delivery and top product!
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M
Mireille B.
Rating: 5 out of 5
following a purchase from 02/02/2026
Very good service
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