English 
J
Rating: 5 out of 5
VPC site always efficient in processing orders, shipping, and packaging. Top.
Translated reviews
Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Top! Order compliant and received less than 24h after validation!
Translated reviews
F
Rating: 5 out of 5
Top-notch, fast too.
Translated reviews
P
Rating: 2 out of 5
Package still not received...
Translated reviews
Response from Materiel-velo.com
We are sorry for the inconvenience. Your package was returned to us due to a delivery impossibility and we sent you an email on 09/01 to offer to reship it.
While waiting for your response, we remain at your disposal at 04 74 694 694 or via the contact form.
While waiting for your response, we remain at your disposal at 04 74 694 694 or via the contact form.
M
Rating: 5 out of 5
A complete catalog, interesting prices, and fast order processing; great!
Translated reviews
F
Rating: 5 out of 5
Perfect, immediate delivery.
Translated reviews
O
Rating: 5 out of 5
Ultra fast service and delivery. Ordered on Monday, received on Wednesday, the day before Christmas. Bravo and congratulations.
Translated reviews
J
Rating: 5 out of 5
Satisfied with the bike material services. Delivery times were correct at that time. Number of references above average. Thank you for the service.
Translated reviews
S
Rating: 5 out of 5
Order placed 1 week ago on the bicycle equipment website. A mistake on my part in choosing a color led me to contact the order tracking service. I want to highlight the professionalism of my contact - named Alexis if I remember correctly - who showed a sense of customer relations and service that was really appreciated. Everything was adjusted on time. Very positive shopping experience on my part.
Translated reviews
A
Rating: 5 out of 5
Fast shipping
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
F
Rating: 5 out of 5
Very good choice of products, and good value for money with reduced price delivery from 70 euros.
Translated reviews
C
Rating: 5 out of 5
Nothing to report
Translated reviews
M
Rating: 5 out of 5
Material compliant. Fast delivery.
Translated reviews
J
Rating: 5 out of 5
serious and competent team
Translated reviews
T
Rating: 2 out of 5
Order placed on 02/12, received on the 31st and not in full. Otherwise, customer service is reachable.
Translated reviews
Response from Materiel-velo.com
Hello Thomas,
Thank you for taking the time to share your experience. We are sorry to learn that your order was not delivered in full due to a shortage from our supplier and we have refunded the missing part. Rest assured that we are doing our best to improve our services.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your experience. We are sorry to learn that your order was not delivered in full due to a shortage from our supplier and we have refunded the missing part. Rest assured that we are doing our best to improve our services.
Best regards,
The Materiel-velo.com team
T
Rating: 5 out of 5
Ok
Translated reviews
S
Rating: 5 out of 5
Order received on time.
Translated reviews
O
Rating: 5 out of 5
Order received very quickly and my ordering mistake was addressed immediately
Translated reviews
H
Rating: 5 out of 5
Nothing to report
Translated reviews
J
Rating: 5 out of 5
product as described, fast delivery, top
Translated reviews
J
Rating: 5 out of 5
Always so serious and fast. Thank you
Translated reviews
J
Rating: 5 out of 5
Top as usual, very serious
Translated reviews
F
Rating: 5 out of 5
Perfect.
Translated reviews
E
Rating: 5 out of 5
Matches the order, fast,
Translated reviews
A
Rating: 5 out of 5
Received bike cleats very quickly and as expected. I recommend.
Translated reviews
G
Rating: 5 out of 5
Serious site, important product choice and quality, fast delivery. I will gladly recommend!
Translated reviews
H
Rating: 5 out of 5
Great!
Translated reviews
B
Rating: 5 out of 5
Always faithful to their commitments, my order was processed and shipped quickly and the delivery was perfect.
Translated reviews
B
Rating: 5 out of 5
I highly recommend, very fast, shipped on Thursday, received on Friday!!! Purchase as described, I highly recommend
Translated reviews
L
Rating: 5 out of 5
Price, availability and very fast shipping
Translated reviews
L
Rating: 5 out of 5
TOP!
Translated reviews
F
Rating: 5 out of 5
Very good, product as described and delivered quickly
Translated reviews
M
Rating: 5 out of 5
I recommend!
Translated reviews
L
Rating: 5 out of 5
Nickel!!
Translated reviews
R
Rating: 1 out of 5
Perfect, I am very happy
Translated reviews
C
Rating: 5 out of 5
Very very good fast refund
Translated reviews
C
Rating: 5 out of 5
Order received, compliant and on time.
Translated reviews
J
Rating: 5 out of 5
Very professional, very good advice, very responsive, I recommend bike equipment.
Translated reviews
M
Rating: 5 out of 5
Perfect, delivery was ensured before Christmas, thank you!
Translated reviews