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N
Rating: 5 out of 5
Very good company
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 015 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 1, 2 and 5 stars
Reset filtersG
Rating: 5 out of 5
Very happy with the service
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Y
Rating: 5 out of 5
Always good advice and products
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J
Rating: 5 out of 5
As always, top delivery (in store or at a relay point) with Matériel-vélo
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P
Rating: 5 out of 5
Efficient, smiling, competent
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B
Rating: 5 out of 5
Fast and compliant
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A
Rating: 5 out of 5
Top, I recommend
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J
Rating: 5 out of 5
Merchant always very interesting and well positioned on prices (and express delivery)
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A
Rating: 5 out of 5
Delivery well assured in hand
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G
Rating: 5 out of 5
Fast delivery and top material
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C
Rating: 5 out of 5
perfect.
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O
Rating: 5 out of 5
very fast delivery, products well packaged.
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B
Rating: 5 out of 5
Quick reception. Products very well packaged.
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L
Rating: 5 out of 5
Always a great customer service and top items!
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J
Rating: 5 out of 5
Perfect and on time.
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Y
Rating: 5 out of 5
Top. Well received within the indicated timeframe, correct price. I recommend
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F
Rating: 5 out of 5
Never had a problem with Matériel vélo. Com
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M
Rating: 5 out of 5
In line with my expectations; light and comfortable
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J
Rating: 5 out of 5
Fast delivery, product as described
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S
Rating: 2 out of 5
Customer service a bit difficult with Mavic
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N
Rating: 5 out of 5
I regularly buy from Matériel Vélo, from small items (this time a Garmin lamp) to the bike. Delivered on time and without unpleasant surprises.
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G
Rating: 5 out of 5
Fast delivery and top product!
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M
Rating: 5 out of 5
Very good service
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M
Rating: 5 out of 5
Perfect, it corresponds to what I ordered
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J
Rating: 5 out of 5
Everything very well.
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F
Rating: 5 out of 5
Perfect for the tires. The delivery was longer than expected (4 days instead of one announced) but Matériel Vélo is unfortunately not responsible for the carriers.
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P
Rating: 5 out of 5
Great offer, very fast shipping time.
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B
Rating: 5 out of 5
In line, I am satisfied.
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C
Rating: 5 out of 5
Satisfied
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J
Rating: 5 out of 5
Order well received, product as described
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R
Rating: 5 out of 5
Well-priced, fast delivery, customer service responds quickly to questions before purchase. Already several orders and it has always gone well = *****
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P
Rating: 5 out of 5
Fast delivery and quick refund for items that did not suit me. Sellers from the St Cyprien store in Toulouse are very friendly.
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S
Rating: 5 out of 5
Very satisfied with the product and the speed of delivery. See you soon
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D
Rating: 5 out of 5
Received very quickly. Thank you for your responsiveness
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B
Rating: 5 out of 5
Satisfied because it complies with the terms of the order
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J
Rating: 5 out of 5
Desired products easy to find on the site, fast and compliant delivery.
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J
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
Perfect, everything went as planned and announced
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P
Rating: 1 out of 5
The delivery time was way too long despite a bank transfer. I am not satisfied.
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Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that the delivery time did not meet your expectations.
Please note that orders by bank transfer are generally longer to process compared to an order paid directly by credit card.
Do not hesitate to contact us directly for any questions or need for additional assistance.
Best regards,
The team at Materiel-velo.com
Thank you for taking the time to share your experience. We are sorry to hear that the delivery time did not meet your expectations.
Please note that orders by bank transfer are generally longer to process compared to an order paid directly by credit card.
Do not hesitate to contact us directly for any questions or need for additional assistance.
Best regards,
The team at Materiel-velo.com
J
Rating: 5 out of 5
Good
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