Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
5 12k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 1, 2 and 5 stars

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V
Von Claer T.
Rating: 5 out of 5
following a purchase from 14/01/2026
Fast and careful shipping. Good product! I recommend.
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Maxime D.
Rating: 5 out of 5
following a purchase from 14/01/2026
Very good
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Antoine C.
Rating: 5 out of 5
following a purchase from 14/01/2026
Perfect
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Jean-Michel B.
Rating: 5 out of 5
following a purchase from 15/01/2026
Material received quickly and conforms to my order. I placed this order via phone and your web service. Perfect welcome, perfect information, politeness and kindness were great.
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Didier D.
Rating: 5 out of 5
following a purchase from 14/01/2026
for your welcome and your listening. Thank you. Didier Dolley. 33470.
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Hervé C.
Rating: 5 out of 5
following a purchase from 13/01/2026
Excellent quality-price ratio, fast shipping
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Robert R.
Rating: 5 out of 5
following a purchase from 12/01/2026
Very good a top team
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Thierry G.
Rating: 5 out of 5
following a purchase from 12/01/2026
I am very satisfied with the orders placed
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Jean-Pierre D.
Rating: 5 out of 5
following a purchase from 13/01/2026
very good
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Arnaud M.
Rating: 5 out of 5
following a purchase from 13/01/2026
Fast delivery
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Herve C.
Rating: 5 out of 5
following a purchase from 08/01/2026
Very good Thank you
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A
Alain W.
Rating: 5 out of 5
following a purchase from 12/01/2026
Perfect as usual.
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Eric L.
Rating: 5 out of 5
following a purchase from 13/01/2026
Top
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Denis H.
Rating: 5 out of 5
following a purchase from 13/01/2026
Perfect
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Bruno M.
Rating: 5 out of 5
following a purchase from 13/01/2026
Nothing to report
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Yannick L.
Rating: 5 out of 5
following a purchase from 13/01/2026
Good service
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Philippe L.
Rating: 5 out of 5
following a purchase from 08/01/2026
Always satisfied with the Nantes team with good advice
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Serge A.
Rating: 5 out of 5
following a purchase from 13/01/2026
Very satisfied
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Stéphane P.
Rating: 5 out of 5
following a purchase from 08/01/2026
Very professional site.
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Willy P.
Rating: 5 out of 5
following a purchase from 12/01/2026
Top, nothing to say
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Michel S.
Rating: 5 out of 5
following a purchase from 13/01/2026
I am very happy with my order
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Frédéric B.
Rating: 5 out of 5
following a purchase from 13/01/2026
Serious and reliable site, generally competitive prices and reliable shipping. This year, the only downside is the website's phone number, very difficult to reach, which is a shame when you need urgent information before an order!!! Or maybe I just didn't call on the right days
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Philippe D.
Rating: 5 out of 5
following a purchase from 13/01/2026
Very fast delivery and item conforms to the order.
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J-Pierre C.
Rating: 5 out of 5
following a purchase from 12/01/2026
Compliant and delivered quickly
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Charles D.
Rating: 5 out of 5
following a purchase from 13/01/2026
Nothing to report Good quality product, competitive price, fast delivery
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Aurelien D.
Rating: 5 out of 5
following a purchase from 11/01/2026
No issues with Matériel Vélo, reputable shop.
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Hubert L.
Rating: 5 out of 5
following a purchase from 11/01/2026
Complete package and received very quickly. I was able to upgrade my road bike group. Thank you Materiel-velo.com!
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Jean-Marc B.
Rating: 5 out of 5
following a purchase from 13/01/2026
Very fast delivery and product is great
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Robert A.
Rating: 5 out of 5
following a purchase from 08/01/2026
Yes I am happy with my purchase because value for money nothing to say and especially they are not mistaken on any ingredient that I ordered. Bravo my Materiel Velo, I dreamed of riding with a high-end group, I have been riding with Ultegra for years which I find very good, but after 20 years of cycling, I wanted to treat myself because it’s my bike for my retirement, I was able to get a Dura Ace thank you. Materiel Velo a competitive price!!!!
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Michel B.
Rating: 5 out of 5
following a purchase from 09/01/2026
Top, good advice, delivery on time, I recommend
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Remy H.
Rating: 5 out of 5
following a purchase from 11/01/2026
Perfect and responsive customer service! Too bad the nearest store to me is 150 km away because we need more good bike shops like this one!
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Pascale P.
Rating: 2 out of 5
following a purchase from 08/01/2026
Very disappointed because the order was placed on January 8 and the package was delivered by DPD on January 23, whereas it was indicated delivery in 2/3 working days. DPD never called me to find a solution for delivery and supposedly could not deliver to the Super U pickup point that I was offered to select as a pickup point. The home trainer seems to be a good product after a first use. Little noise and easy to install.
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Response from Materiel-velo.com
Hello Pascale,

Thank you for your feedback and we are sorry to learn that your delivery experience did not meet your expectations. We understand how frustrating this can be and take your comments very seriously. We did our best with DPD to resolve the situation, which was beyond our control.

Regarding the home trainer, we are glad that you found it easy to install and quiet. If you need further assistance or have questions, please do not hesitate to contact us. We remain at your disposal to improve your satisfaction.

Best regards,
The Materiel-velo.com team
S
Stéphane Q.
Rating: 5 out of 5
following a purchase from 11/01/2026
clear product information. lowest price on the net. fast shipping. satisfactory packaging.
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Jacques R.
Rating: 5 out of 5
following a purchase from 26/12/2025
very happy with my order
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Jacques P.
Rating: 5 out of 5
following a purchase from 12/01/2026
Fast shipping and compliant with the order
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Jean-Luc L.
Rating: 5 out of 5
following a purchase from 08/01/2026
10/10
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Jean-Paul C.
Rating: 5 out of 5
following a purchase from 12/01/2026
Product conforms and delivered quickly.
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Sophie L.
Rating: 5 out of 5
following a purchase from 07/01/2026
Top road bike material, the quality is premium, and the delivery is fast!
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Xavier N.
Rating: 5 out of 5
following a purchase from 12/01/2026
Fast delivery and the chain was at a good price as well as the shipping costs. I am very happy with it
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Jean-Charles V.
Rating: 5 out of 5
following a purchase from 12/01/2026
Speed, efficiency. A pleasure.
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