Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
5 12k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 1, 2 and 5 stars

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N
Nicolas B.
Rating: 5 out of 5
following a purchase from 19/11/2025
Hello Products arrived with a month delay, following my inquiries I received all the information from my contact (xdr unavailable on a carbon wheel available). So no particular concerns.
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Serge S.
Rating: 5 out of 5
following a purchase from 12/12/2025
Very fast.
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Gilles F.
Rating: 5 out of 5
following a purchase from 13/12/2025
Very good value for money and speed of delivery.
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Richard Y.
Rating: 5 out of 5
following a purchase from 13/12/2025
Very good
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Pascal G.
Rating: 5 out of 5
following a purchase from 12/12/2025
Happy with my purchase, quality pump. Fast delivery and the package very well packaged. Very satisfied
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Christian P.
Rating: 5 out of 5
following a purchase from 12/12/2025
Deliveries always very fast. Wide choice of products
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Daniel C.
Rating: 5 out of 5
following a purchase from 12/12/2025
Fast delivery, quality product at an attractive price, thank you for the service and follow-up
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Daniel M.
Rating: 5 out of 5
following a purchase from 12/12/2025
Materials delivered on time, no issues
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Jackie A.
Rating: 5 out of 5
following a purchase from 14/12/2025
I have never been disappointed since 2025 now... thank you for everything and Merry Christmas.
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Denis T.
Rating: 5 out of 5
following a purchase from 14/12/2025
Package conforms to my order received quickly.
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Pedro M.
Rating: 5 out of 5
following a purchase from 13/12/2025
Efficiency and speed. Announced deadline respected
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Dominique P.
Rating: 5 out of 5
following a purchase from 13/12/2025
The order was a Christmas gift for my grandson who rides a bike in a club
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Ludovic D.
Rating: 5 out of 5
following a purchase from 13/12/2025
Nothing to report
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Olivier C.
Rating: 5 out of 5
following a purchase from 13/12/2025
Extremely fast delivery, especially since I live in Corsica. Thank you and for this promotion. I will let you know.
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Franck R.
Rating: 5 out of 5
following a purchase from 14/12/2025
Material well received on time and top quality! I will order again on this site!!!
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Pascal O.
Rating: 5 out of 5
following a purchase from 13/12/2025
Perfect....
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Daniel S.
Rating: 5 out of 5
following a purchase from 12/12/2025
satisfactory and effective products!
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Stephane E.
Rating: 5 out of 5
following a purchase from 12/12/2025
Nothing to say. Compliant
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Jean Yves B.
Rating: 5 out of 5
following a purchase from 11/12/2025
Very fast delivery
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Patrick D.
Rating: 5 out of 5
following a purchase from 12/12/2025
Five stars.
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Jean Claude P.
Rating: 5 out of 5
following a purchase from 12/12/2025
It's perfect
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Eric F.
Rating: 5 out of 5
following a purchase from 09/12/2025
yes very satisfied with my delivery thank you
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Thierry L.
Rating: 1 out of 5
following a purchase from 10/12/2025
Delivery not in accordance with my request. In a relay point in another city 20 km from the initial point.
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Response from Materiel-velo.com
Hello,

Thank you for taking the time to share your experience. We are sorry to hear that the delivery of your package took place at a relay point other than the one requested. You can find a voucher in your customer area as compensation, although this is an event beyond our control.
Your feedback is valuable to improve our services. Please do not hesitate to contact us for any additional assistance.

Best regards,
The Materiel-velo.com team
D
Daniel C.
Rating: 5 out of 5
following a purchase from 06/12/2025
This package arrived on time, very good service.
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Gardelli K.
Rating: 5 out of 5
following a purchase from 28/11/2025
Great choice and interesting prices
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Stephane F.
Rating: 5 out of 5
following a purchase from 11/12/2025
Quick responses to information requests, fast delivery, perfect
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Jean-Antoine G.
Rating: 5 out of 5
following a purchase from 28/11/2025
Product conforms to what I expected
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Philippe M.
Rating: 5 out of 5
following a purchase from 11/12/2025
A good selection, competitive prices and super fast delivery.
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Lorenzo M.
Rating: 5 out of 5
following a purchase from 11/12/2025
CHEAPER THAN IN OTHER PLACES.
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Jean-Paul O.
Rating: 5 out of 5
following a purchase from 11/12/2025
I have only satisfactions
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Jean Paul B.
Rating: 5 out of 5
following a purchase from 11/12/2025
Very happy
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Serge N.
Rating: 5 out of 5
following a purchase from 11/12/2025
Order received quickly at the chosen pickup point. Perfect packaging.
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Dominique L.
Rating: 5 out of 5
following a purchase from 11/12/2025
Simple purchase, fast delivery
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Didier P.
Rating: 5 out of 5
following a purchase from 11/12/2025
serious company since my troubles with altricks, and having known bike materials it changes everything and since then I have stayed with them, and I will stay with them my greetings Didier
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Olivier R.
Rating: 5 out of 5
following a purchase from 11/12/2025
Very good!
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Charles-Henri A.
Rating: 5 out of 5
following a purchase from 12/12/2025
Hello, I am pleasantly surprised by the speed with which my order was processed, I will come back to you for new purchases. Best regards, Charles-Henri A.
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Gregory V.
Rating: 5 out of 5
following a purchase from 11/12/2025
Top, thank you
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Alexandre V.
Rating: 5 out of 5
following a purchase from 11/12/2025
Perfect. Fast delivery, order content as expected.
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Jean François T.
Rating: 5 out of 5
following a purchase from 04/12/2025
I am very satisfied.
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Philippe M.
Rating: 5 out of 5
following a purchase from 10/12/2025
Thank you for your professionalism. Great packaging and deadlines respected.
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