Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 013 published reviews
5 12k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 1, 2 and 5 stars

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A
Alain L.
Rating: 5 out of 5
following a purchase from 02/12/2025
hello material conforms to the order and delivered well packaged and protected. delivery within the expected timeframe. sportingly.
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Gérard N.
Rating: 5 out of 5
following a purchase from 07/12/2025
perfect, but not yet tried!
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Faustino M.
Rating: 5 out of 5
following a purchase from 05/12/2025
Everything fine and correct.
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Lisa D.
Rating: 5 out of 5
following a purchase from 02/12/2025
Top.
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Michel P.
Rating: 5 out of 5
following a purchase from 07/12/2025
Important choice of screws according to my criteria. Delivery on time.
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Manuel Antonio C.
Rating: 5 out of 5
following a purchase from 06/12/2025
Everything very well, and the delivery fast.
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Didier G.
Rating: 5 out of 5
following a purchase from 06/12/2025
As always
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Christophe L.
Rating: 5 out of 5
following a purchase from 05/12/2025
Nothing to report, PERFECT
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Rémi B.
Rating: 5 out of 5
following a purchase from 06/12/2025
Fast delivery, site advice on size very useful
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Stéphane C.
Rating: 5 out of 5
following a purchase from 06/12/2025
Competitive price and fast shipping.
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Miah S.
Rating: 5 out of 5
following a purchase from 05/12/2025
Item conforms to my order, delivery rather quick Thank you
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Jacques M.
Rating: 5 out of 5
following a purchase from 06/12/2025
Fast and careful shipping. Just the right price for what I ordered.
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Alexandre W.
Rating: 5 out of 5
following a purchase from 07/12/2025
Fast shipping and very competitive prices.
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Benoit J.
Rating: 5 out of 5
following a purchase from 07/12/2025
Nothing to report well delivered, conforms to expectations
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Franck L.
Rating: 5 out of 5
following a purchase from 06/12/2025
Order delivered quickly. Interesting prices. I highly recommend without worries
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Sebastien H.
Rating: 5 out of 5
following a purchase from 05/12/2025
Fast shipping and perfect reception at the Dijon store. Condition of the products impeccable.
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Daniel P.
Rating: 5 out of 5
following a purchase from 05/12/2025
Very serious store. Very satisfied with my orders I recommend.
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Jacques M.
Rating: 5 out of 5
following a purchase from 05/12/2025
Perfect, from order to delivery, well done: it's a flawless performance!
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Richard S.
Rating: 5 out of 5
following a purchase from 06/12/2025
Very satisfied with this site dedicated to cycling. Responsiveness, speed of shipping, and professionalism. I recommend.
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Jean-Marie L.
Rating: 5 out of 5
following a purchase from 06/12/2025
Order managed efficiently by bike equipment. Thank you.
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Franc P.
Rating: 5 out of 5
following a purchase from 06/12/2025
Very responsive and professional site
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Laurent F.
Rating: 5 out of 5
following a purchase from 05/12/2025
Very interesting site: ultra-competitive prices and efficient delivery methods.
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Thierry D.
Rating: 5 out of 5
following a purchase from 05/12/2025
Perfect, simply.
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Norbert G.
Rating: 5 out of 5
following a purchase from 06/12/2025
Package conforms to my expectations. Fast delivery times.
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Jean-Paul B.
Rating: 5 out of 5
following a purchase from 06/12/2025
Correct delivery time
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Stéphane W.
Rating: 5 out of 5
following a purchase from 07/12/2025
In every way, it meets my expectations, with bike equipment it becomes a habit, thank you.
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Jean-Yves D.
Rating: 5 out of 5
following a purchase from 06/12/2025
Perfect
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Michel E.
Rating: 5 out of 5
following a purchase from 05/12/2025
always up to the mark for several years that I have been using MV, keep it up.
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Jean-Luc G.
Rating: 5 out of 5
following a purchase from 07/12/2025
Quickly done, well done, fast delivery.
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Frank T.
Rating: 5 out of 5
following a purchase from 07/12/2025
Material as described, fast delivery.
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André R.
Rating: 1 out of 5
following a purchase from 06/12/2025
Never received the package
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Response from Materiel-velo.com
Hello André,

Thank you for taking the time to share your experience. We are sincerely sorry to hear that you have not received your package.
However, the package tracking indicates a delivery on 11/12.
We invite you to contact us directly so that we can assist you as best as possible in this situation.

Best regards,
The Materiel-velo.com team
C
Christian A.
Rating: 5 out of 5
following a purchase from 06/12/2025
Order compliant at a very interesting price and received quickly.
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Olivier B.
Rating: 5 out of 5
following a purchase from 05/12/2025
Very good shopping site for bike equipment
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Christophe P.
Rating: 5 out of 5
following a purchase from 06/12/2025
Perfect as always
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Michel B.
Rating: 5 out of 5
following a purchase from 06/12/2025
Good appreciation of my order and delivery
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Lionel L.
Rating: 1 out of 5
following a purchase from 30/11/2025
VERY GOOD
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Robert L.
Rating: 5 out of 5
following a purchase from 05/12/2025
delivery as expected and fast nothing to say except thank you
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Alberto M.
Rating: 5 out of 5
following a purchase from 03/12/2025
As always everything correct.
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Stefan K.
Rating: 5 out of 5
following a purchase from 04/11/2025
Order processed and sent quickly. Customer service and telephone advice are top-notch!
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Stefan K.
Rating: 5 out of 5
following a purchase from 01/12/2025
Order processed and shipped quickly. Customer service and phone advice are top-notch!
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