Customer reviews of Materiel-velo.com

9,7 /10

Based on 11 754 published reviews

5 10,8k 92% 4 578 5% 3 162 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 1, 2 and 5 stars

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Lionel D.

Published on 20/09/2025 à 14h32 following a purchase from 28/08/2025

Perfect! Fast and serious.

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Pierre D.

Published on 20/09/2025 à 13h23 following a purchase from 02/09/2025

good site

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Noel B.

Published on 20/09/2025 à 10h30 following a purchase from 05/09/2025

Everything went perfectly.

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Didier L.

Published on 20/09/2025 à 10h21 following a purchase from 07/09/2025

Perfect as always

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Fx G.

Published on 20/09/2025 à 09h05 following a purchase from 19/08/2025

Great product, good price and top-notch delivery.

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Cedric R.

Published on 20/09/2025 à 08h14 following a purchase from 05/09/2025

Great!

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Dominique B.

Published on 20/09/2025 à 07h56 following a purchase from 05/09/2025

I keep all good products

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Patrick L.

Published on 20/09/2025 à 06h42 following a purchase from 07/09/2025

No problem.

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Éric Z.

Published on 20/09/2025 à 06h38 following a purchase from 06/09/2025

Very good product and meets my expectations. Fast delivery

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Dominique B.

Published on 20/09/2025 à 06h35 following a purchase from 05/09/2025

Product compliant as well as the delivery. I recommend.

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Frederic F.

Published on 20/09/2025 à 02h49 following a purchase from 01/09/2025

Fast super quality well done

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Franco B.

Published on 19/09/2025 à 22h30 following a purchase from 01/09/2025

Fast delivery, competitive prices, I often order from Materiel-Vélo and have never been disappointed so far!

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Yohan C.

Published on 19/09/2025 à 20h41 following a purchase from 06/09/2025

Fast and efficient. But also a great variety of items

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Christine L.

Published on 19/09/2025 à 20h26 following a purchase from 06/09/2025

Good product received on time

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Jean-Pierre M.

Published on 19/09/2025 à 20h00 following a purchase from 07/09/2025

Everything was perfect.

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Fabien D.

Published on 19/09/2025 à 19h56 following a purchase from 05/09/2025

Compliant product. Quality site

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Aurélien A.

Published on 19/09/2025 à 19h33 following a purchase from 30/08/2025

Very fast delivery and very satisfied with the product. Thanks to Materiel-velo Annecy for the reception...

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Deleris D.

Published on 19/09/2025 à 19h22 following a purchase from 07/09/2025

good

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Sebastien D.

Published on 19/09/2025 à 19h19 following a purchase from 01/09/2025

Quality product at a competitive price and fast delivery.

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Frédéric G.

Published on 19/09/2025 à 19h04 following a purchase from 31/08/2025

Order conforms, sizes match perfectly. I recommend.

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Roch B.

Published on 19/09/2025 à 19h01 following a purchase from 07/09/2025

Very good service!

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Franck B.

Published on 19/09/2025 à 18h49 following a purchase from 06/09/2025

Order and receipt of the product without problems, like the previous ones.

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Yann F.

Published on 19/09/2025 à 18h46 following a purchase from 07/09/2025

Fast delivery, a wide choice of products.

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Bruno M.

Published on 19/09/2025 à 18h29 following a purchase from 07/09/2025

Great, I will recommend

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Jacques L.

Published on 19/09/2025 à 17h50 following a purchase from 06/09/2025

No opinion

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Yves M.

Published on 19/09/2025 à 17h48 following a purchase from 02/09/2025

Fast delivery for a product as described!

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Claude M.

Published on 19/09/2025 à 17h23 following a purchase from 05/09/2025

Order delivered by DPD to a pickup point that does not work with DPD. As a result, I did not receive the package before my departure (5 days after the order) and I would not be back before its return from the other pickup point.

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Response from Materiel-velo.com Published on 22/10/2025

Hello,

We are sincerely sorry for this delivery issue. This is an isolated incident, beyond our control, related to a routing error by the carrier. We have already reported the information to DPD to prevent this from happening again.

Your package has indeed been returned to us, and your order has been fully refunded.

We remain at your disposal for any further questions via our contact form or by phone at 04 74 694 694.

Thank you for your understanding,
The Materiel-velo.com team

Patrick D.

Published on 19/09/2025 à 17h15 following a purchase from 08/09/2025

Fast delivery.

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Wlm V.

Published on 19/09/2025 à 17h03 following a purchase from 05/09/2025

I bought the product with the company. I am Belgian and I paid VAT in France yet it was an intra-community purchase.

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Response from Materiel-velo.com Published on 20/10/2025

We confirm that the VAT applied to your order corresponds to the rate in effect in Belgium, in accordance with European regulations on intra-community sales to individuals. This rate is automatically adjusted based on the delivery country provided during the order.

Please do not hesitate to contact us if you would like more information or assistance with your future orders.

Best regards,
The Materiel-velo.com team

Herve V.

Published on 19/09/2025 à 17h02 following a purchase from 05/09/2025

Speed and efficiency

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Pierre G.

Published on 19/09/2025 à 17h01 following a purchase from 07/09/2025

Fast and secure. Important choice. Correct price.

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Thomas M.

Published on 19/09/2025 à 16h56 following a purchase from 08/09/2025

Fast delivery for cyclo-cross tires

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Antoine P.

Published on 19/09/2025 à 16h54 following a purchase from 06/09/2025

Perfect very good product

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Deyvid M.

Published on 19/09/2025 à 16h40 following a purchase from 05/09/2025

It's okay

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Jean-Pierre L.

Published on 19/09/2025 à 16h37 following a purchase from 04/09/2025

Very good product, fast and impeccable delivery. Very satisfied with my order.

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Johann R.

Published on 19/09/2025 à 16h31 following a purchase from 07/09/2025

Charger that works perfectly, nothing to say

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Xavier B.

Published on 19/09/2025 à 16h30 following a purchase from 07/09/2025

Top-notch as usual with Materiel Vélo.

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Viviane J.

Published on 19/09/2025 à 16h26 following a purchase from 05/09/2025

Nothing to say after 5 stars.

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Patrick G.

Published on 19/09/2025 à 16h16 following a purchase from 06/09/2025

Order and delivery ok.

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Pascal D.

Published on 19/09/2025 à 16h15 following a purchase from 07/09/2025

Nothing to report

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