Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 754 published reviews
5 10,8k 92% 4 578 5% 3 162 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 1, 2 and 5 stars

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D
Daniel R.
Rating: 5 out of 5
following a purchase from 02/09/2025
Very good product. This capri is perfect. Unbeatable quality-price ratio. I recommend.
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F
François D.
Rating: 5 out of 5
following a purchase from 02/09/2025
Nothing to report
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J
Jean François B.
Rating: 5 out of 5
following a purchase from 05/09/2025
Perfect as usual
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M
Martial L.
Rating: 5 out of 5
following a purchase from 06/09/2025
Compliant
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P
Pascal G.
Rating: 5 out of 5
following a purchase from 03/09/2025
Reactive after-sales service. Product replacement after returning an incomplete item. Top-notch
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F
Frédéric V.
Rating: 5 out of 5
following a purchase from 06/09/2025
Very satisfied, never disappointed, top Material Velo.com
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Olivier R.
Rating: 5 out of 5
following a purchase from 06/09/2025
Very good! Perfect!
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Olivier B.
Rating: 5 out of 5
following a purchase from 03/09/2025
VERY SATISFIED WITH THE ORDERED PRODUCTS, FAST DELIVERY
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Philippe C.
Rating: 5 out of 5
following a purchase from 06/09/2025
Choice of products, fast delivery
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Olivier F.
Rating: 5 out of 5
following a purchase from 05/09/2025
Product compliant, delivered on time. In short, nothing to say on my part.
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Patrick L.
Rating: 5 out of 5
following a purchase from 01/09/2025
Great site, order received quickly.
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P
Patrick N.
Rating: 5 out of 5
following a purchase from 01/09/2025
Order without issue corresponding to my expectation. Focus bike purchased at Matériel vélo in Cournon d'Auvergne in 2018 (75000 km on the clock :-), very happy with this purchase
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Ysé S.
Rating: 5 out of 5
following a purchase from 02/09/2025
Fast shipping. Nothing to report.
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D
Daniel L.
Rating: 5 out of 5
following a purchase from 28/08/2025
Following damage on the rear wheel DT Swiss under manufacturer warranty. Good consideration by the Matériel Vélo teams. Repaired wheel received quickly.
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J
Julien G.
Rating: 5 out of 5
following a purchase from 02/09/2025
Fast and compliant service, nothing to complain about!
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A
Alain D.
Rating: 5 out of 5
following a purchase from 01/09/2025
Product as described received in the best time everything is perfect. I recommend
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D
Dominique B.
Rating: 5 out of 5
following a purchase from 02/09/2025
Top
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Philippe G.
Rating: 5 out of 5
following a purchase from 27/08/2025
Very good.
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D
Daniel J.
Rating: 5 out of 5
following a purchase from 01/09/2025
Material received quickly
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G
Guy B.
Rating: 5 out of 5
following a purchase from 02/09/2025
Good
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Jean-Louis M.
Rating: 5 out of 5
following a purchase from 02/09/2025
Fast shipping and conforms to the order. It's perfect.
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B
Bernard C.
Rating: 5 out of 5
following a purchase from 01/09/2025
Perfect
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Olivier B.
Rating: 5 out of 5
following a purchase from 27/08/2025
Order delivered quickly and very good price
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Gerard B.
Rating: 5 out of 5
following a purchase from 01/09/2025
Order delivered quickly and matching my wishes
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M
Michel A.
Rating: 5 out of 5
following a purchase from 02/09/2025
Top notch, no issues
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Jean-Michel L.
Rating: 5 out of 5
following a purchase from 01/09/2025
Order without problems. Received quickly
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J
Jean-Louis B.
Rating: 5 out of 5
following a purchase from 01/09/2025
Satisfied with the ordered items.
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C
Christophe S.
Rating: 5 out of 5
following a purchase from 01/09/2025
Qualified and friendly staff. Fast and careful shipping.
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S
Sébastien T.
Rating: 5 out of 5
following a purchase from 01/09/2025
Perfect
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C
Christian M.
Rating: 5 out of 5
following a purchase from 29/08/2025
Very good
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J
Jean-Claude C.
Rating: 5 out of 5
following a purchase from 01/09/2025
Delivery on time. Product as expected
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J
Jerome G.
Rating: 5 out of 5
following a purchase from 02/09/2025
Perfect
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J
Jean Marc J.
Rating: 5 out of 5
following a purchase from 05/09/2025
Order and delivery time respected. Nothing to report
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M
Mandry P.
Rating: 5 out of 5
following a purchase from 05/09/2025
Everything went well, very good material delivered quickly.
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Patrick D.
Rating: 5 out of 5
following a purchase from 06/09/2025
Good material, good delivery
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Gerard D.
Rating: 5 out of 5
following a purchase from 20/08/2025
Received my order the next day, it's great.
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J
Jean Pierre B.
Rating: 5 out of 5
following a purchase from 06/09/2025
No complaints to make!
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A
Alain M.
Rating: 1 out of 5
following a purchase from 07/09/2025
I asked questions about returning an item but no response...
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Response from Materiel-velo.com
Hello,
Thank you for your message.
We confirm that our team has indeed responded to your request regarding the return. Please check your spam or get back to us if needed.
Thank you for your understanding,
The Materiel-velo.com team
G
Gilles D.
Rating: 5 out of 5
following a purchase from 05/09/2025
Material meets my expectations. Fast delivery by Chronopost.
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G
Gregoire C.
Rating: 5 out of 5
following a purchase from 06/09/2025
Good price, fast shipping, great packaging
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