Customer reviews of Materiel-velo.com

9,7 /10

Based on 11 754 published reviews

5 10,8k 92% 4 578 5% 3 162 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 1, 2 and 5 stars

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Fabien C.

Published on 18/09/2025 à 17h06 following a purchase from 30/08/2025

Product as described and quick pickup at the store.

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Daniel D.

Published on 18/09/2025 à 17h04 following a purchase from 07/09/2025

Good receipt of the package

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Gilles C.

Published on 18/09/2025 à 16h47 following a purchase from 06/09/2025

Always well served and quickly

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Jean-Michel D.

Published on 18/09/2025 à 16h46 following a purchase from 05/09/2025

Great as always!

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Stéphane B.

Published on 18/09/2025 à 16h29 following a purchase from 04/09/2025

perfect delivery

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Jacques B.

Published on 18/09/2025 à 16h25 following a purchase from 06/09/2025

Order received on time and material as described. I recommend the site.

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Luc R.

Published on 18/09/2025 à 16h24 following a purchase from 05/09/2025

Interesting choices and prices.

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Nicolas A.

Published on 18/09/2025 à 16h24 following a purchase from 05/09/2025

Excellent value for money. Fast shipping.

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Antoine L.

Published on 18/09/2025 à 16h22 following a purchase from 03/09/2025

Great

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Serge M.

Published on 18/09/2025 à 16h21 following a purchase from 04/09/2025

Everything went well.

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Stéphane M.

Published on 18/09/2025 à 16h16 following a purchase from 04/09/2025

Perfect

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Olivier H.

Published on 18/09/2025 à 16h16 following a purchase from 05/09/2025

Still haven't received the package after 14 days already.

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Response from Materiel-velo.com Published on 20/10/2025

After verification, your initial package was returned to us by the carrier due to a non-claim within the allotted time at the pickup point or a refusal from the pickup point. As soon as it was received in our premises, we proceeded to a reshipment, and we confirm that it has been retrieved since, without difficulty.

We remain at your disposal for any further questions.

Best regards,
The Materiel-velo.com team

Bertrand D.

Published on 18/09/2025 à 16h13 following a purchase from 02/09/2025

Equipment received within the announced time and in perfect condition.

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Jean-André B.

Published on 18/09/2025 à 16h12 following a purchase from 07/09/2025

Compliant and deadline respected

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Eric S.

Published on 18/09/2025 à 16h10 following a purchase from 05/09/2025

Excellent

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Fabien B.

Published on 18/09/2025 à 16h06 following a purchase from 04/09/2025

Reliable store, top customer service.

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Michel R.

Published on 18/09/2025 à 16h04 following a purchase from 05/09/2025

Product not yet tested

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Julien F.

Published on 18/09/2025 à 14h31 following a purchase from 04/09/2025

Top

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Francis S.

Published on 18/09/2025 à 07h41 following a purchase from 02/09/2025

great

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Jean Paul D.

Published on 18/09/2025 à 07h36 following a purchase from 02/09/2025

Order placed quickly on the site and picked up in store. Staff at the Artigues store near Bordeaux very nice.

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Loic J.

Published on 18/09/2025 à 06h35 following a purchase from 03/09/2025

Item meets my expectations

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Georges M.

Published on 17/09/2025 à 13h00 following a purchase from 02/09/2025

Always everything very good...

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Jean Michel M.

Published on 17/09/2025 à 11h38 following a purchase from 04/09/2025

Quick and careful reception Nothing to say very professional

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Fabrice R.

Published on 17/09/2025 à 10h58 following a purchase from 03/09/2025

Fast and careful shipping

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Laurent D.

Published on 17/09/2025 à 07h56 following a purchase from 03/09/2025

Nothing to report everything went as planned!

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Jugant P.

Published on 16/09/2025 à 20h12 following a purchase from 04/09/2025

Hello. Thank you for your quick shipment. Everything went well. Best regards.

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Paolo B.

Published on 16/09/2025 à 09h41 following a purchase from 03/09/2025

Perfect, fast

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Alain B.

Published on 16/09/2025 à 09h40 following a purchase from 01/09/2025

Perfect!

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Daniel P.

Published on 16/09/2025 à 09h23 following a purchase from 03/09/2025

Material compliant and received with a slight delay but I was informed giving me the choice to confirm my order or get a refund. I recommend ? Daniel

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Bernard L.

Published on 16/09/2025 à 09h03 following a purchase from 01/09/2025

Very good service with Material Bike Delivered quickly and without error

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Philippe J.

Published on 16/09/2025 à 08h00 following a purchase from 04/09/2025

fast, accurate, compliant

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Serge M.

Published on 16/09/2025 à 07h20 following a purchase from 27/08/2025

Material (Campa Athena rear derailleur handle) that I would have had difficulty finding elsewhere. Plus, a shop close to my home.

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Pascal P.

Published on 16/09/2025 à 07h09 following a purchase from 03/09/2025

Very good.

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Michael V.

Published on 16/09/2025 à 06h48 following a purchase from 03/09/2025

I am now a loyal customer for the quality of the products and the speed of orders. It is always possible to have a seller on the phone!

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Eddy L.

Published on 16/09/2025 à 05h28 following a purchase from 03/09/2025

Very responsive customer service, I recommend this site

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Dominique S.

Published on 16/09/2025 à 04h48 following a purchase from 04/09/2025

Very serious

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Olivier G.

Published on 16/09/2025 à 04h39 following a purchase from 31/08/2025

Fast delivery

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Laurent C.

Published on 16/09/2025 à 02h30 following a purchase from 30/08/2025

The material and delivery are perfect I recommend

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Yva C.

Published on 16/09/2025 à 00h54 following a purchase from 04/09/2025

I really appreciate the customer service and your efficiency Speed of order processing

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Bruno R.

Published on 15/09/2025 à 23h44 following a purchase from 27/08/2025

Very good, nothing to say, well done to your teams.

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