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G
Rating: 5 out of 5
It was perfect, arrived within the announced deadlines.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 747 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2 and 5 stars
Reset filtersF
Rating: 5 out of 5
Fast, less than a week for Belgium, unbeatable quality price ratio.
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D
Rating: 5 out of 5
Bike material is a very reliable site, very professional and responsive. The people are attentive to the customers.
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A
Rating: 5 out of 5
Fast and as described
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B
Rating: 1 out of 5
Long delivery times Defective product return at the customer's expense. Replacement of the product date unknown
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Response from Materiel-velo.com
Hello Noël,
Thank you for taking the time to share your experience. We are sorry to learn that you encountered difficulties with your order. Your feedback is valuable and we are constantly working to improve our service. We have noted that your return could be processed and a refund has been put in place.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your experience. We are sorry to learn that you encountered difficulties with your order. Your feedback is valuable and we are constantly working to improve our service. We have noted that your return could be processed and a refund has been put in place.
Best regards,
The Materiel-velo.com team
T
Rating: 1 out of 5
Terrible delivery time unacceptable Never order from the site again No complaints against the sellers at the Motte Servolex store
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Response from Materiel-velo.com
Hello Bernard,
Thank you for taking the time to share your opinion. We are sorry to learn that your delivery experience did not meet your expectations. Indeed, we experienced a delay episode at the end of July. Your feedback is valuable and helps us improve our service. We are sure we can do better next time.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your opinion. We are sorry to learn that your delivery experience did not meet your expectations. Indeed, we experienced a delay episode at the end of July. Your feedback is valuable and helps us improve our service. We are sure we can do better next time.
Best regards,
The Materiel-velo.com team
X
Rating: 5 out of 5
Always top-notch as usual.
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C
Rating: 5 out of 5
Quality saddle. Takes a lot of time to get used to. Causes irritation when sitting on the front of the saddle.
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J
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
very good
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F
Rating: 5 out of 5
Perfect, immediate shipping as usual.
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F
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Everything went well as announced. I recommend your site to the community
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J
Rating: 5 out of 5
Battery compliant with the order Arrived on time Perfect packaging Good value for money
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F
Rating: 5 out of 5
Product as described, fast shipping
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M
Rating: 5 out of 5
fast
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R
Rating: 5 out of 5
As I browse your website, I notice that the displayed prices are very competitive. Moreover, I recently had the opportunity to place an order and I was fully satisfied.
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P
Rating: 5 out of 5
Everything is perfect
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J
Rating: 5 out of 5
Always on top
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P
Rating: 5 out of 5
Fast shipping, satisfied with both products ordered
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S
Rating: 5 out of 5
Everything Ok Aaa+++
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W
Rating: 5 out of 5
Fast shipping and well-packaged item.
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P
Rating: 5 out of 5
Price Speed of shipping
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J
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Very good
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T
Rating: 5 out of 5
Fast and compliant.
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A
Rating: 5 out of 5
In line with my expectations
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J
Rating: 5 out of 5
My order is in accordance with my request with a reasonable delivery time
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A
Rating: 5 out of 5
Always impeccable.
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E
Rating: 5 out of 5
Fast delivery and compliant products!
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C
Rating: 5 out of 5
five. Stars.
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P
Rating: 5 out of 5
Thank you for your responsiveness and the quality of the products offered
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L
Rating: 5 out of 5
Reliable site, well-advised products, impeccable customer service, easy return of items. I recommend.
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D
Rating: 5 out of 5
Fast, received my order on time
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S
Rating: 5 out of 5
Everything is good
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C
Rating: 5 out of 5
I am very satisfied and highly recommend this establishment. Have a good day.
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V
Rating: 5 out of 5
Very good product. Very fast delivery. Staff at the pickup point very professional and welcoming.
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S
Rating: 5 out of 5
Perfect from order to delivery.
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J
Rating: 5 out of 5
Serious and fast
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L
Rating: 5 out of 5
Low price and fast delivery. Well done!
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