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M
Rating: 5 out of 5
Perfect as always, don't change anything. Thank you
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 746 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2 and 5 stars
Reset filtersP
Rating: 5 out of 5
Very effective!!! Thank you!!
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M
Rating: 5 out of 5
The order went very well, fast delivery within the deadlines, efficient....
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A
Rating: 5 out of 5
Fast delivery and good price
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F
Rating: 5 out of 5
Impeccable
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P
Rating: 5 out of 5
Ultra fast delivery
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D
Rating: 5 out of 5
Super good brake pads, fast delivery, good price, I recommend.
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O
Rating: 5 out of 5
Fast product compliant
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P
Rating: 1 out of 5
The fixing straps for the handlebars are missing
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Response from Materiel-velo.com
Hello,
Thank you for your feedback.
We are sorry for this oversight. Your request has been taken care of by our after-sales service, and a new bag has been sent to you.
Please feel free to contact us if needed, we remain at your disposal.
Best regards,
The team at Materiel-velo.com
Thank you for your feedback.
We are sorry for this oversight. Your request has been taken care of by our after-sales service, and a new bag has been sent to you.
Please feel free to contact us if needed, we remain at your disposal.
Best regards,
The team at Materiel-velo.com
S
Rating: 5 out of 5
-
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F
Rating: 5 out of 5
order conforms to my wishes and speed of shipping
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D
Rating: 5 out of 5
My bike supplies shopping site
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J
Rating: 2 out of 5
Delay after the order validated too long. Sent 6 days later via Colissimo.
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Response from Materiel-velo.com
Hello,
Thank you for your feedback.
We understand your comment regarding the shipping delay. For your information, the Pirelli tires you ordered were indeed indicated with a shipping delay of 2 to 4 working days at the time of purchase. Your order was prepared and shipped within this timeframe, via Colissimo, as planned.
We do everything possible to ensure reliable and transparent delivery times, and we are sorry if this seemed too long from your perspective.
Do not hesitate to contact us for any questions; we remain at your disposal.
Best regards,
The Materiel-velo.com team
Thank you for your feedback.
We understand your comment regarding the shipping delay. For your information, the Pirelli tires you ordered were indeed indicated with a shipping delay of 2 to 4 working days at the time of purchase. Your order was prepared and shipped within this timeframe, via Colissimo, as planned.
We do everything possible to ensure reliable and transparent delivery times, and we are sorry if this seemed too long from your perspective.
Do not hesitate to contact us for any questions; we remain at your disposal.
Best regards,
The Materiel-velo.com team
M
Rating: 5 out of 5
Very good, shipment was compliant and fast
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C
Rating: 5 out of 5
Satisfied with the product and the teams in the store
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H
Rating: 5 out of 5
Material conforms, friendly welcome in the store
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J
Rating: 5 out of 5
Products as described and well packaged, and fast delivery.
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F
Rating: 5 out of 5
5
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C
Rating: 5 out of 5
very fast delivery, -
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M
Rating: 5 out of 5
Great transaction, efficient exchange with the teams and fast delivery. I highly recommend.
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S
Rating: 5 out of 5
Fast, visibility on shipping
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C
Rating: 5 out of 5
good braking. Sometimes squeaks in the rain.
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L
Rating: 5 out of 5
very satisfied.
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W
Rating: 5 out of 5
Hello, good product for cassettes.
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G
Rating: 5 out of 5
Top
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F
Rating: 5 out of 5
Nothing to report, received the package in good condition and on time.
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V
Rating: 5 out of 5
Perfect Delivered in 24h, really very satisfied! I order regularly, you can do the same with confidence, I recommend Matériel Vélo
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H
Rating: 5 out of 5
Well advised, top price and fast shipping.
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P
Rating: 5 out of 5
Purchase conforms and fast delivery
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G
Rating: 5 out of 5
Fast delivery, the key for Look pedals is super effective.
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J
Rating: 5 out of 5
Material conforms to the description arrived quickly
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C
Rating: 5 out of 5
Thank you for the speed
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Y
Rating: 5 out of 5
Fast and free delivery to the store.
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D
Rating: 5 out of 5
Very good
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R
Rating: 5 out of 5
Very short delivery times and the delivered items are in accordance with the order: I am very satisfied! (as usual)
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J
Rating: 5 out of 5
As expected
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V
Rating: 5 out of 5
Fast delivery, product as described and well packaged, I highly recommend
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P
Rating: 5 out of 5
Fast delivery, good tracking and package received in good condition.
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J
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
Very good
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