Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 992 published reviews
5 11,9k 92% 4 634 5% 3 173 1% 2 93 1% 1 155 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 1, 2 and 5 stars

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J
Julien C.
Rating: 5 out of 5
following a purchase from 31/07/2025
Very good
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Jean U.
Rating: 5 out of 5
following a purchase from 31/07/2025
Very good
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Thierry R.
Rating: 5 out of 5
following a purchase from 31/07/2025
Fast and compliant.
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Alain D.
Rating: 5 out of 5
following a purchase from 31/07/2025
In line with my expectations
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Jean-François B.
Rating: 5 out of 5
following a purchase from 23/07/2025
My order is in accordance with my request with a reasonable delivery time
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Alain G.
Rating: 5 out of 5
following a purchase from 30/07/2025
Always impeccable.
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Etienne R.
Rating: 5 out of 5
following a purchase from 30/07/2025
Fast delivery and compliant products!
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Christian A.
Rating: 5 out of 5
following a purchase from 30/07/2025
five. Stars.
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Patrick V.
Rating: 5 out of 5
following a purchase from 28/07/2025
Thank you for your responsiveness and the quality of the products offered
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Laurence P.
Rating: 5 out of 5
following a purchase from 28/07/2025
Reliable site, well-advised products, impeccable customer service, easy return of items. I recommend.
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Daniel A.
Rating: 5 out of 5
following a purchase from 30/07/2025
Fast, received my order on time
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Stéphane D.
Rating: 5 out of 5
following a purchase from 30/07/2025
Everything is good
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Christian C.
Rating: 5 out of 5
following a purchase from 30/07/2025
I am very satisfied and highly recommend this establishment. Have a good day.
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Vincent L.
Rating: 5 out of 5
following a purchase from 25/07/2025
Very good product. Very fast delivery. Staff at the pickup point very professional and welcoming.
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Stephane B.
Rating: 5 out of 5
following a purchase from 30/07/2025
Perfect from order to delivery.
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Jean G.
Rating: 5 out of 5
following a purchase from 29/07/2025
Serious and fast
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Le Guidon Urbain C.
Rating: 5 out of 5
following a purchase from 30/07/2025
Low price and fast delivery. Well done!
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Laurent K.
Rating: 5 out of 5
following a purchase from 28/07/2025
Fast, serious, reliable.
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Tony C.
Rating: 5 out of 5
following a purchase from 24/07/2025
Product conforms to the description
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Yohan C.
Rating: 5 out of 5
following a purchase from 29/07/2025
Top notch
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Guy H.
Rating: 5 out of 5
following a purchase from 30/07/2025
Completely in line with my order. Fast delivery.
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Pascal B.
Rating: 5 out of 5
following a purchase from 30/07/2025
Reliable and responsive at a good price
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Hugues D.
Rating: 5 out of 5
following a purchase from 29/07/2025
Very good.
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Patrick D.
Rating: 5 out of 5
following a purchase from 30/07/2025
Very satisfied with my order
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Gilbert L.
Rating: 5 out of 5
following a purchase from 28/07/2025
Material conforms to the order, and delivered quickly
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Fabrice G.
Rating: 5 out of 5
following a purchase from 30/07/2025
Perfect
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Sebastien M.
Rating: 5 out of 5
following a purchase from 29/07/2025
Very good
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Jean Claude G.
Rating: 5 out of 5
following a purchase from 29/07/2025
Order placed within a short time frame and received in perfect condition. I am more than satisfied with Velo equipment, I highly recommend it.
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Daniel S.
Rating: 5 out of 5
following a purchase from 30/07/2025
Super seller product always of good quality
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Gerard C.
Rating: 5 out of 5
following a purchase from 30/07/2025
No problem, delivery compliant and fast
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Aurélien B.
Rating: 5 out of 5
following a purchase from 30/07/2025
Perfect!
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Jean Pascal M.
Rating: 5 out of 5
following a purchase from 30/07/2025
Material delivered on time. Perfect packaging.
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Claudio M.
Rating: 5 out of 5
following a purchase from 29/07/2025
respected deadlines, top customer service
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Philippe G.
Rating: 5 out of 5
following a purchase from 30/07/2025
I have been a customer for many years. Always satisfied with the products and delivery. I recommend to everyone.
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Quere J.
Rating: 5 out of 5
following a purchase from 30/07/2025
Fast delivery and very organized with the messages Site to validate
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Arnaud N.
Rating: 5 out of 5
following a purchase from 30/07/2025
Bottom bracket ordered thanks to the advice of the workshop technician, who then assembled it.
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Laurent D.
Rating: 1 out of 5
following a purchase from 30/07/2025
The model has been returned, we are waiting for the refund
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Response from Materiel-velo.com
Hello,
We are having trouble understanding your 1-star rating given that this is simply a return from your side.
It has been processed and the refund has been made quickly.

Best regards,
The team at Materiel-velo.com
T
Thibaut G.
Rating: 5 out of 5
following a purchase from 29/07/2025
Great.
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Cyril A.
Rating: 5 out of 5
following a purchase from 26/07/2025
Very good prices and fast shipping in a careful package. Perfect.
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C
Carole E.
Rating: 5 out of 5
following a purchase from 30/07/2025
Product meets our expectations
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