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E
Rating: 5 out of 5
Great as usual
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 1, 2 and 5 stars
Reset filtersR
Rating: 5 out of 5
Fast and perfect
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B
Rating: 5 out of 5
Great, material, tracking and serious delivery
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O
Rating: 2 out of 5
The products are supposedly in stock but arrive 1 week late, bad experience
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Response from Materiel-velo.com
Hello,
We apologize for this somewhat extended delay. We encountered a supply delay regarding your gloves (initially indicated for shipping within 4-6 working days) and not in stock.
We remain at your disposal for any further assistance.
We apologize for this somewhat extended delay. We encountered a supply delay regarding your gloves (initially indicated for shipping within 4-6 working days) and not in stock.
We remain at your disposal for any further assistance.
Y
Rating: 5 out of 5
Very good
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T
Rating: 5 out of 5
Perfect. Thank you.
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J
Rating: 5 out of 5
Fast and good price
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F
Rating: 5 out of 5
New size 34 in Hutchinson Blackbird. Confirmation of performance and very comfortable. Ideal for an electric road bike.
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V
Rating: 5 out of 5
Deliver very quickly
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Y
Rating: 5 out of 5
Very good, as usual
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N
Rating: 5 out of 5
Very good customer service that took the time to help me with my choice over the phone. Ideal free in-store delivery
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E
Rating: 5 out of 5
Serious site with choice and correct and realistic prices. Perfect delivery service and possible relay points. Highly recommended
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L
Rating: 5 out of 5
Order received on the announced date, easy purchase and correct price
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P
Rating: 5 out of 5
Fast, serious, package conforms to my order. No issues.
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Y
Rating: 5 out of 5
Fast shipping, products conform, perfect.
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R
Rating: 5 out of 5
Serious packaging, products conform to my request, delivery time ok, what more could you ask for ;)
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D
Rating: 5 out of 5
I am satisfied with this store. Very serious. I recommend.
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X
Rating: 5 out of 5
Everything is perfect, thank you.
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M
Rating: 5 out of 5
Fast and well packaged. Thank you.
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C
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Excellent as usual.
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M
Rating: 5 out of 5
Fast shipping and product conforms to my expectations.
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B
Rating: 5 out of 5
No issues
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J
Rating: 5 out of 5
Top
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P
Rating: 5 out of 5
Fast and efficient and quality product.
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P
Rating: 5 out of 5
Great site with very attractive prices!!!
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J
Rating: 5 out of 5
Package received in 3 days
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A
Rating: 5 out of 5
Order conforms to my expectations and received quickly. I recommend bike equipment
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P
Rating: 5 out of 5
Package conforms, arrived within the estimated time... No issues.
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C
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Order received well, perfect condition and within the deadlines.
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T
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Everything OK, from order taking to delivery. And ultra short deadlines.
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P
Rating: 5 out of 5
Delivery in accordance with the order
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P
Rating: 5 out of 5
No worries
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J
Rating: 5 out of 5
Perfect as usual.
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F
Rating: 5 out of 5
Top
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P
Rating: 5 out of 5
Deadline respected, good quality products. When I called for technical information, effective advice. Very competent employee. I recommend this site.
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X
Rating: 5 out of 5
Normal assembly of the inner tube, no issues
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J
Rating: 5 out of 5
The competition is strong in the field of mail order for everything related to cycling. I am loyal to Matériel Vélo which offers most existing products. Communication is easy and the various services are reliable.
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